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Reviews of Sta. Maria Homes at One Oasis Cebu Condo

3 out of 5
Sta. Maria Homes at One Oasis Cebu Condo
One Oasis Cebu Condominium, Pres. Magsaysay Street, Kasambagan, Cebu

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 45 reviews" "
Rating 8 - Good. 15 out of 45 reviews" "
Rating 6 - Okay. 10 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for 6 adults and we got there there was only 1 double bed and 1 single bed plus a futton. In the description it says 1 twin bed but it wasn’t twin it was jus a single bed. We struggle where to put the rest of us.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The things I liked about the property were the overall cleanliness and appearance of the property. The grounds were well kept, including the amenities like the pool area. And, of course, the pool area was the unique part of the property for which the family enjoyed the most. However, there were numbers of features which I did not like. First and foremost, the room itself was below par, with most interior doors not being able to lock, including both bedroom doors. One room had a missing door piece that made it impossible to close and lock the door; and, the other bedroom room closed and appeared to be locked, but it was not. Secondly, the bedroom, with the TV and futon, did not have a properly working air conditioning unit and the bedding supplies for the futon. Thirdly, as an amenity, the WiFi was useless and inoperable. We were unable to use it at all. I had to spend more time and money to buy loads for the family to access the internet. Fourthly, there was not available hot water for showering. Taking cold showers are not the preferred method to maintain personal hygiene for much of the family members. If I had to rate the condition of the room itself, I would have to settle for 2.5 stars out of 5 stars. Fifthly, and, in regards to the reservation process, I did not like getting the details about the check-in and check-out processes literally at the last minute. I tried contacting the property by telephone 72 hours before arrival.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
It’s good only for single day
The room service was mentioned but not mentioned that it’s payable also the pool was featured but not mentioned that was payable also.
Stayed 4 nights in Dec 2019

8/10 Good

Kohki, Japan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The gym is also nice.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 15 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Mr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool but unfutunately you have to pay 200.00 pesos per person..its not free for people that are staying thete 😢😢😢
Stayed 2 nights in Sep 2019

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended place to stay. 😉😘
A nice and secured place to stay, very accomodating. My necklace was returned safely when I accidentally left it. Thank you so much, well be back soon...
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
swimming pool and entertainment area fabulous- room and bed good
Stayed 12 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
The place is safe. There's security on each building.Taxis or grab are readily available. WIFI connection is good. I didn't really get to cook 'cause the stove isn't working & don't have enough cookware etc. I didn't mind too much 'cause I'm always out or away to other island or places.The traffic is just crazy sometimes as anywhere else in big cities in the Philippines but nothing can compare to Manila.
Stayed 11 nights in Jul 2019

8/10 Good

MA VICTORIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute for overnight stay
The place is a 2bedrooms/1bathroom condo in the ground floor, free parking and free internet were a plus, the unit have cable tv and kitchen stuffs if you like to cook just bring food, there's microwave, electric kettle, electric stove and fridge. The owner have snacks and water available for purchase. There's a community pool but you have to pay. Hot water shower the only cons is that the showerhead has crack, toilet lid is detached or broken and ac in the queen size bedroom makes loud noise... my solution was, I turned it off, open the other bedroom door and used electric fan to cool us down. Over all is was a pleasant stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation!
The place is peaceful and great for relaxation. The room was very clean and accommodating and affordable too. We only had a few problems with the parking for guests (amount of slots), and the road going to the condo is very narrow.
Stayed 1 night in Jun 2019

4/10 Poor

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
One Oasis
When we arrived there the property was cleaned until we asked security if he could get cleaners we said we would have a golf course view which we didn’t get in fact it was wrong direction and bottom floor also there was no mention when we booked that we had to pay 200 peso each person to use the pool all round the condo was a big let down
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
room had an awful bed. picture shows a swimming pool but we had no access to the swimming pool.
Stayed 6 nights in Apr 2019

6/10 Okay

Kenton Dennis Mcelhone

Disappointed
Make sure to check you inbox before you arrive as it has check-in instructions. It is an actual living estate and there is no one to check you in, basically all based on the honor system. The walls are thin the curtains are too. I woke at 6am with a bright room and covered my face with a t-shirt. Electricity went down twice too. The aircon was noisy. A very old one and it actually leaked on the floor. You have to pay for the pool, there are no facilities and it's not within walking distance of anything. You can find a better place to stay in my opinion for the price you pay. It does have a kitchenette but honestly, unless you're cooking, just stick with a hotel.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The place was big enough to accommodate the 5 of us. They were also very responsive. However, the aircon in the other room wasn’t that cold enough anymore. There was no fan or ac provided in the living room. We weren’t able to use the swimming pool in the condo bc we had to pay 200 pa
Stayed 1 night in Apr 2019

6/10 Okay

Conie

The room should under go general cleaning before the guest arrive because some areas are dusty and presence of cockroach in the comfort room.
Stayed 1 night in Apr 2019

10/10 Excellent

Acid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room to stay
It was a decent room, with the amount that we paid for, It's worth it.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Cithy, Quezon City

Liked: Cleanliness, property conditions & facilities
the structures are beautiful. it is clean and neat.
Stayed 2 nights in Oct 2018

8/10 Good

Ben, Boston/Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay. Place looked exactly as posted in photos. Lap pool (25m) was very good. Propersuusurr
Stayed 3 nights in Sep 2018
Response from rene on 23 Sept 2018
thank you very much :)

6/10 Okay

Manolita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs update
Pro: 2 bedroom with one room has a pull out bed convenient when travelling with kids, Has kitchen utensils, allowed to cook. Near restaurants but you need to arrange for a taxi or have your own vehicle for convenience.Con: No vent in the bathroom, something is wrong in the bathroom it emits a foul odor, makes you gag, I basically purchased air freshener but it doesn't even mask the smell. The condo needs new paint, the wall has a hole that they cover it with tape, you can see stain on the wall, cockroaches,bugs are crawling everywhere it is disgusting, one of the air conditioning unit is not functioning well. You cranked it all up but it is still warm. No parking space - you have to pay for parking. There is a pool but you have to pay separate.
Stayed 4 nights in Aug 2018

2/10 Terrible

Lou, HK

Disliked: Staff & service, room comfort
An okay place but room is a disappointment
We came to Cebu to attend a wedding and of course for a week long vacation. It took so long to get the code to access the room. There is a heater for shower but it is NOT working. We needed an iron but there's no iron. We still need to request it. It looks like a 10 year old iron. As for the ironing board, it is filthy and full of holes. Wifi, it is either slow or no connection. I used my phone's internet connection just to access my emails. CHECK OUT-VERY DISAPPOINTED. Check out time was supposedly 1-2pm. We went out for lunch and came back at around 1pm and ALL OUR BELONGINGS WHERE GONE! We went to the guard and ask where our belonging. I also messaged the condo. owner, they said it is inside the car. We do not have a car and the guards were also not aware of the car. Owner did not even gave us a plate number of the mentioned car. Thankfully ONE OASIS PEOPLE were there to help us. Our belongings was at the security guard. By the way, everything(passport, couple of shirt, wife's make up bursh, toilet utensils, charger and even USED TISSUE were all stuffed into my back pack. So disappointed, at least Sta.Maria should inform us via. text or phone or even tell the guards regarding what they did to our belongings. All they said was they need to prepare the room for the next guest. Not even an apology from the owner of the condo. For those who are considering to stay here, STA.MARIA at one oasis,go to a hotel, there are hotel rooms for a slightly higher price(few hundred PESO)
Stayed 5 nights in Jun 2018

8/10 Good

djoan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a very pleasant stay. thank you!
Stayed 1 night in May 2018
Response from Rene on 23 May 2018
Thank you so much DJoan. You were a great guest :)

8/10 Good

Vernon, Auckland, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
We had a comfortable stay. Close to many amenities
Stayed 7 nights in Jan 2018
Response from Rene on 5 Feb 2018
Thank you vernon :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unit very clean and comfortable..
Excellent
Stayed 2 nights in Jan 2018
Response from Rene on 3 Feb 2018
Thank you!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a good place to stay
The place is out of the way, no house keeping, a lot of kids playing in the hallways and the cable TV channels were mostly Filipino channels. When I got there they put me in the wrong room so after getting settled was told I had to move to another room just not you would expect while on vacation not a comfortable place to stay.
Stayed 7 nights in Dec 2017
Response from jong on 13 Jan 2018
It was clearly mentioned on the listing that the place is a condo/apartment, not a hotel. There are non-Filipino channels on the cable TV like HBO, Star Movies, etc., of course, other channels are mostly Filipino because you're in the Philippines. Have sent your room assignment and check-in instruction via your Expedia inbox but you were unable to read it and you just proceeded to a room not yours, that's why we need to transfer you. For taxi, you can use Grab or Uber to book your rides with their mobile app and the cab will just pick you up right in front of your building, that's how people and tourists in Cebu are doing now. However, our apology for any inconvenience this may had caused you during your stay in Cebu.

6/10 Okay

Philipp

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Saito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

yoshiro

Disliked: Staff & service, room comfort
テレビジョンの使いが解らない プールがいい
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

6/10 Okay

Jean-Francois

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
JEF
La cuisine ne sert à rien, car il manque les ustensiles de cuisine. La climatisation faisait un bruit épouvantable. I fallait donc choisir entre pourvoir dormir sans bruit et étouffer de chaleur. Les armoires ne sont pas nettoyées entre les locataires et il y avait des cafards dans la salle de bain. Par contre, le service est excellent et la piscine très agréable.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
사무실에 사람이 잘안있음 그래서 뭐 말하기가 애매함 수건도 교환안되고
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
エアコンの効きが良くなかった点 水圧が弱かった点
Stayed 3 nights in Feb 2019

2/10 Terrible

DAEKEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
개고생
굉장히 지저분하고 프론트도 없어서 고생했고 샤워기 고장으로 씻지도 못하고 방열쇠를 주인이가져가서 저녁7시에나 방을 사용했음. 완전개고생에다가 하루 그냥 낭비했음
Stayed 2 nights in Feb 2019

8/10 Good

상혁

Liked: Staff & service, room comfort
Disliked: Cleanliness
좋았어요
전반적으로 좋았음. 수영장은 이용하려면 추가로 200페소 내야함. 숙소내부에 개미가 너무 많이 있음
Stayed 1 night in Jan 2019

10/10 Excellent

Jeahwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
수영장도 좋고 골프장뷰도 넘 좋아요
Stayed 1 night in Dec 2018

4/10 Poor

Yasushi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段だけで選んで失敗、特に宿泊定員に要注意
友人6名で計画したセブ北部への旅行の拠点にと思い、一泊の予約をしました。 なかなか大人数を一部屋で受け入れてくれる施設が少なく、こちらにたどりつきました。 予約時にはサイトに最大定員6名とあり、 ダブルベッド、シングルベッド、布団3組とありましたが、ベッド以外にはマットレスが一つあるだけで6名の宿泊は困難な現実が待っていました。バスタオルは6枚用意されていました。電話してクレームいれましたが、そんな記載はしていないの一点張りでした。それでも6名寝るのは物理的に不可能だったので粘り強く交渉すると、座布団を薄くしたような布団2組を追加で持ってきてくれましたが、安眠とは程遠い環境でした。 タクシー拾うのも難しい立地で大通りまではワンオアシス出てすぐのバイクタクシーで行きタクシーを拾って仲間を迎えにいかなくてはいけないので効率が悪いです。 無料のペットボトルの水があるとの記載もありましたがそちらも虚偽記載でした。 水は大ボトルで120ペソ、室内のタッパーに釣りの無いように入れて精算です。 こちらの施設はまずはホームページ記載の内容を正すところからと思います。 チェックインも非常にわかりづらく、たらい回しにされます。
Stayed 1 night in Dec 2018

8/10 Good

taejun

Liked: Staff & service
그냥 무난
방 마다 다름. 다 호스트가 달라서 .. 어떤 방은 좋고 어떤 방은 별로. 주변에 아무것도 없어서 조금 불편. 나머진 다 좋았다.
Stayed 1 night in Dec 2018

10/10 Excellent

Pål tomas, very Nice and silent (perfect)

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
We enjoy it :)
Good room. Comunication over mail (like door pin number.) swim area cost extra to use. If you need taxi you need stand in street and book taxi. Alot of guards. Safe place and cheap price. Bed wasnt good.
Stayed 1 night in Aug 2018
Response from jong on 23 Sept 2018
thank you very much

8/10 Good

per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and a Good prise.
Will be back.
Stayed 1 night in Jul 2018

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Condo agréable, literie trés bonne, coin cuisine fonctionnel, accés à l'appartement par code, sécurité du lieu. Il faudrait juste fixer le porte savon de la douche et changer des poêles en mauvais état...ah!...et que l'agent de sécurité baisse un tantinet le volume de son talkie-walkie ce serait sympa aussi ! Mais le rapport qualité-prix et sérieux est vraiment intéressant pour les quelques jours passés sur place.
Response from Rene on 24 May 2018
Thank you :)