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Overview of Castle Peak Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor spa bath
Balcony

Castle Peak Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCarmelite Monastery8 min walk
    Popular LocationAyala Center15 min walk
    Popular LocationWaterfront Cebu City Casino19 min walk
    AirportCebu (CEB-Mactan - Cebu Intl.)34 min drive

Choose dates to view prices

Grand Superior Room

4.1/5 guest room rating
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

4.2/5 guest room rating
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite (Castle Peak Suite)

4.2/5 guest room rating
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

Cebu

Located in Cebu, Castle Peak Hotel is in the city centre. Fuente Osmena Circle and Magellan's Cross are notable landmarks, and travellers looking to shop may want to visit Ayala Center and SM City Cebu. Cebu Ocean Park and Jose R. Gullas Halad Museum are also worth visiting.
Popular Location

What's nearby

  • Carmelite Monastery - 8 min walk
  • Ayala Center - 15 min walk
  • Cebu Business Park - 18 min walk
  • Waterfront Cebu City Casino - 19 min walk
  • SM City Cebu - 7 min drive

Getting around

  • AirportCebu (CEB-Mactan - Cebu Intl.) - 34 min drive

Restaurants

  • The Dining Room — 1 min walk
  • The 9th Chill Out Bar — 1 min walk
  • AAA Diamond Tongs - 4 min walk
  • The Chocolate Chamber - 5 min walk
  • Yolk Cafe and Breakfast - 5 min walk
View map

About this property

Castle Peak Hotel

3-star spa hotel near Ayala Center
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 214 rooms offer free WiFi, fridges and TVs with cable channels. Other amenities available to guests include room service (during limited hours), free bottled water and in-room massages.
Castle Peak Hotel offers 214 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Twin Peaks Spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: PHP 200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: PHP 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: PHP 200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Castle Peak Cebu
Castle Peak Hotel
Castle Peak Hotel Cebu
Castle Peak Hotel Cebu
Castle Peak Hotel Hotel
Castle Peak Hotel Hotel Cebu

Frequently asked questions

Can I cancel my reservation for free at Castle Peak Hotel and receive a full refund?
Yes, Castle Peak Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Castle Peak Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Castle Peak Hotel?
As of 27 Jan. 2021, prices found for a 1-night stay for 2 adults at Castle Peak Hotel on 29 Jan. 2021 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Castle Peak Hotel have a pool?
Yes, this property has an outdoor pool.
Is Castle Peak Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Castle Peak Hotel?
Self-parking is free at this property.
What time is check-in at Castle Peak Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at Castle Peak Hotel?
Checkout is at noon.
Where is Castle Peak Hotel located?
Located in the heart of Cebu, this spa hotel is within a 15-minute walk of Carmelite Monastery and Ayala Center. SM City Cebu and Cebu Business Park are also within 1 mile (2 km).
3.8
Good
Rating 5 - Excellent. 137 out of 585 reviews
5 - Excellent 23%
Rating 4 - Good. 270 out of 585 reviews
4 - Good 46%
Rating 3 - Okay. 124 out of 585 reviews
3 - Okay 21%
Rating 2 - Poor. 41 out of 585 reviews
2 - Poor 7%
Rating 1 - Terrible. 13 out of 585 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Property conditions & facilities
The Hotel is overpriced and in need of modernising. Staff were ok, but some requests were ignored before arrival so we incurred additional costs for something we requested earlier on. Internet was not great and could only be assessed from the bathroom. Toilet seat was also broken until we requested a repair, and the room had a bad smell. You should only show the real up to date photos of rooms booked and not the best room in the hotel when it first opened, this is very misleading and extremely disappointing.
Stayed 9 nights in Jan 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely immature staff. Little girls run this place and are rude to foreigners. I prepaid 9,800 peso for 3 nights in advance. My girlfriend who was scheduled to check in one night before my arrival was killed in a car accident 2 nights prior but I was unaware to my last flight from USA. This staff was less then accommodating despite the circumstances and when i finally arrived, they didn't seem the least bit sensitive of my situation. I elected to leave after only one night stay given my state of mind. Apon ddeparture, they practically refused to give me writen confirmation to submit to the third-party booking company due to the fact that would be cut out. To add insult to injury, they hit me with a 55 peso invoice for a pineapple juice. I was done at that point. Very unsatisfied, and that was my first impression of service in the Philippines.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, bathroom was tiled on floor and in shower. Breakfast was very good and very good price. A dipping pool, bar and spa are located on the top floor. Only negative would be there was no microwave in the room and the in room coffee was bad. Most hotels have bad in room coffee so I'm not complaining too much. Great centralized location to the city of Cebu. Security at the front door we're very accommodating and professional. I would definitely stay there again.
Stayed 3 nights in Dec 2019

2/5 Poor

Sad face IconDisliked: Staff & service
Smelly rooms and slowbservice
Stayed 1 night in Dec 2019

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities
Picture in the advertisement is not the room they give you, even though i took snapshots of online pictures while i purchased ticket. They ssid i need to take it up with where i purshased my ticket from. Room had no window, air conditioners frozen and leaking on the floor. I was switched to another room which had a window but had awful odor to it. Not recommended!
Stayed 5 nights in Nov 2019

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