There was this girl named LARA at roomservice who's extremely rude. When reported, she tried making excuses over the phone saying that she thought we're done so she hung up.
Funny, we met her back on 5th floor. No smile, no greeting, same rudeness.
We also work at a hospitality business and having this kind of employee is a liability.
Lara clearly isn't happy with her job.
The hotel and our experience was great.
Would we come back? Yes
Would we recommend this hotel? Yes
We would also say, watch out for that rude, unhappy roomservice attendant girl named LARA and don't ever allow her to ruin your vacation experience lile what had happened to us.