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"The room was clean, and the staff was very helpful."

"Pillows could be better"

"This place looks kinda cute in the lobby, like you get in to late 80s, but the room felt really old and outdated. Our room had some old things kind is smell. Pillow and bed was ok, sheets were clean. The room didn’t have comforters, just some plaid. Sink were not draining well. This hotel doesn’t feel like 4 stars at all. Parking is not very easy, and there hard to find a place to load off the luggage. We were on the first floor yet there were some stairs which makes it harder to carry the luggage. There was no one who offered a help with luggage at the hotel. As for me, I wouldn’t stay there again. It’s time to renovate hotel."

"It was big and empty, and not welcoming at all. It was quite an old building that would have been grand once. The room was clean but basic. The staff seemed surprised when I arrived, so I don’t think they have many visitors. The food was poor and not heated through properly. I was ill the next day which I think was the food in the restaurant. I did not see another guest in the 2 days I was there! I left 2 days early."

"I enjoyed my stay but found it difficult to find late in the evening as it is set back from road.The manager was most understanding and helpful."

"Enchanting hotel that was evident from the time we drove up to the property and until we departed. Staying in a parador is always a treat and this one added an extra special experience looking out from our balcony and walking on the path through by a centuries old castle. Add to this the wonderful staff who met all of our needs to make this an unforgettable stay. We are looking forward to a return stay in the near future!"

"No pool"

"Great location, close to the cathedral and less than 10 minutes from the bus station. Nearby bars,restaurants and coffee shops. Hotel public areas are very nice but our room was very tired, although very clean and spacious with a comfy bed. Breakfast ok if you just like versions of bread, nothing much else on offer. "

"This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work. "