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"No air conditioner service a all. They tried to tell us that the air was working NOW, NO thanks! We canceled our reservation for 13 days after only one night."

"Room was spotless and staff very helpful from arrival"

"Breakfast was beautiful choice of hot or cold buffet excellent"

"Coffee too strong basic breakfast all meats super factory processed. Fruit was nice and the fresh cut bread and orange juice I will no longer pay for a breakfast @€20 per day as you can go 2 mins away for a great coffee and full breakfast with no billy bear ham."

"Everything superb as per last visit"

"Rooms cleaned with fresh towels and bedding daily, staff were great organising taxis multiple times a day. Breakfast was nice, fresh and good value. Staff were fab! We would come back again."

"The staff were very helpful and the view from the rooftop bar was amazing."

"Internet is not super fast, especially during evenings when I guess no one is using it. Staff is really based in the other Ibis hotel just beside this one. Room was clean but old as the wood paneling on the floor only room was peeling off at parts and the paint is wearing thin on others. The big disadvantage is the location as there are no nearby (walkable) shops or grocery stores although there is a bus that goes to the Alicante city center (Google either gets the schedule wrong or the buses are always late)."

"We enjoyed our stay. Rooms are spacious and clean. Hotel is in a great location. 10 min walk to the beach, and 2 min walk to Pola Park-which is ideal for young children/families. Staff are friendly and helpful. Early check in was much appreciated:) "