Cat Hai Hotels, Hai Phong

"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included on the cruise are fairly basic, 1-hr kayaking was not special, 10-mins swimming in some fairly dirty water and 1-hr trek on cat ba island visiting some caves. The food was pretty good and plentiful. Overall, a good experience."

"This was a beautiful resort in a very nice location. Unfortunately, two of the pools were closed when we were there for maintenance and the weather wasn’t very nice so we were unable to use the beach facilities. There was only one restaurant open for supper dining options. We had to pay for a shuttle into town or you could walk about 20 minutes. It is a bigger resort and felt a little bit more impersonal than some of the smaller properties we’ve stayed at on our trip to Vietnam. Although the staff were friendly and helpful, you didn’t get as much of a personal touch as you do in some smaller places."

"Our stay at the Moon Boutique Hotel was wonderful. This was the best hotel we stayed at on our 2 week trip to Vietnam. The rooms were very clean and the beds were extremely comfortable. The breakfast was great and the staff was friendly and helpful for all our needs. The location is right in the main strip of Cat Ba town, which can be a bit hectic but our room wasn’t too noisy. This was a great value for the price and I would return."

"We loved our stay in Cat Ba! Linda was an amazing host and the staff were so helpful. We had the most delicious hot pot there one evening. Linda helped us with all our planning. It had a quaint garden with puppies running around, and monkeys howling in the distance. A/C worked and our daughter swam in the pool at night. Would recommend if looking for a homestay in the area!"

"It's a modern hotel with modern rooms and a friendly front desk staff. The negatives are that there is no chair or table or luggage rack in the rooms, and the breakfast was a very small set meal, by far the smallest breakfast among eight hotels that we've stayed in while in Vietnam."

"Hotel was as shown in the photos. Clean good size room. Staff friendly. Breakfast was fine. Extended stay 1 night. Close to everything."

"Large room , clean great view and close to everything"

"Great location. Staff was amazing. Helped us with transportation and laundry. Check in was easy. Clean and good breakfast. I found the beds very hard but other then that i would recommend."

"Balloo was a wonderful host. This property offers a relaxing environment that boasts beautiful scenery with lush vegetation. The service has been second to none! 10/10 recommend this for your next stay! "