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"Clean room"

"Incredible hotel with amazing service! A bit pricey for food and drink, but one of the nicest hotels I have ever stayed in "

"A good choice in Haipong "

"Great hotel"

"It’s clean. Food is amazing and staff was friendly "

"Very nice view "

"Great hotel, super clean and spacious rooms! "

"A really lovely property, the staff were amazing. We had a perfect stay. Thank you"

"My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us feelinga bit anticlimactic. Same situation happened when we had a brunch buffet after kayaking before checking out. We were told there was no more beef noodle soup but chicken. In the end, staff brought me chicken soup without noodle. Totally different from the first day we were on board. "