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"St. Lucia is highly overrated. The views are nice but everything else is not worth it. Staff looks unhappy to be working there. This was a 3 star resort at best. There are locals on the beach that try to sale you things and we even witnessed a verbal altercation with a local and a guest from the hotel. The food is disgusting and has no flavor. The property smells like sewage at nighttime. Will never be back or recommend this place to anyone. I’ve been to several islands in the Caribbean and this was by far the worst experience. "

"Excellent quality "

"Our day was nothing short of beautiful. We started each day with breakfast from the buffet that had a variety of options and the eggs were so good. We spent a lot of time by the beach where we were greatly accommodated by staff throughout our time on the beach, giving us drinks and towels when needed. There were so many cute dogs that really made my stay in the ocean. there were big floats that you could lay on and tan we enjoyed using those the pole bar was quiet and had very good service. All of the laying areas were relaxing and clean. All of the staff was super helpful and friendly. Our room had a nice balcony area where you could lay and relax at night. We really enjoyed our stay and we will be back."

"We had an amazing stay. The staff were incredibly friendly and went above and beyond to make everything effortless. They helped us organize our outings, arrange taxi transfers, and secure dinner reservations. A special shout‑out to Claudius, who was truly the best taxi driver—punctual, kind, and who shared so much information on the different locations we visited. The property sits directly on a beautiful, quiet beach that feels like your own private escape. A perfect place to relax and unwind."

"The rooms were a little dated, but clean. Beds were comfortable and we enjoed the swim up room. We did have difficulty booking dinner reservations. You can't book a reservation without a room number, but don't receive the room number until check-in. By that time the only times available were after 9:00. The lunch/dinner buffet was not great food was often cold or dried out. The spirts bar food was also not great and they were out of the two thjngs we actually wanted. The breakfast buffet was good as was the breakfast at Grazie, but they were only open for breakfast one day during our stay.. We really enjoyed the a la carte restaurants for dinners, especially Hunters and Zen, just wish we had been able to get an earlier reservation. We wound up missing a lot of the evening entertainment because we were eating. Drinks were a little weak as expected at an all inclusive. The staff was hit or miss on the friendliness factor. Although some did go over and above, especially Brendan and the Dips swim up bar. He was amazing 11/10 customer service with a smile. He made sure everyone was taken care of and enjoying themselves. The spa staff was friendly and provided excellent services. "

"We just got back from a wonderful week at Coconut Bay! Food was excellent, staff was great, so many activities. They also have a petting zoo with rescue puppies, goats, and horses which we visited daily. Can’t wait to go back!"

"Shane was an incredible concierge and host! Seriously, he asked us our needs and delivered every time. All I hope is that our next time we cross paths with him again! Thank you for the wonderful stay!! "

"Perfect honeymoon spot"

"I highly recommend this resort—everything exceeded expectations. The beach was beautiful, the food was delicious, the rooms were spacious and comfortable, and the overall atmosphere was incredible. I truly have no complaints, just unforgettable memories!"