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"The staff at the hotel were extremely efficient, kind and helpful. I would highly recommend this hotel for anyone visiting Kingston."

"Property needs to be updated. Old fixtures and would do good with some painting. Staff is ok - polite , nothing to rave about. Restaurant is good- breakfast was interesting they count how many pieces of food is on the plate and for some reason the food is always cold even though you just place the order. Need also better lighting in rooms especially bathroom."

"Breakfast nice , but we got our room a half hour later than check in time . It wasnt ready on time for check in ."

"I was a bit disappointed with this hotel. I stayed one night. The TV never worked even though someone came to "fix" it. It worked for 10 minutes. :( Also, the pic of the pool is deceiving. It's a wading pool right in the middle of the dining and bar space - super weird. The hot breakfast saved the day, which was delicious and the server was friendly and courteous. Definitely not worth the price. "

"The propety was nice and clean the only downcall was the intrnet it was very slow and it kept logging off."

"The view from my room was breathtaking. The complimentary breakfast was very good. I also dined in and the food was also exceptional. "

"This was a beautiful location. The staff were phenomenal and the food at the restaurant was exceptional. Restaurant manager Nick and his staff went above and beyond! It was a wonderful time of rest and relaxation. "

"We travelled as two couples & were lucky enough to stay in the King Rooms, following an upgrade! Which we greatly appreciated. Our third time here and we never regret booking. The staff are amazing the rooms were spotless (albeit a few mosquitoes arrived, but were soon dealt with once reported). They are renovating parts of the property, but no noise or inconvenience. The management, with Katherine, executive Sous Chef, Yvonne (and others whose names we cannot remember), went out of their way to ensure our three nights stay was memorable. We enjoyed every moment and will surely return again. It’s within walking distance to a lovely beach, Gloria’s restaurants, Giddy house, with all of its history, was very informative. Also a wonderful cruise around the harbour, a definite must do! Do not hesitate to book this hotel. Highly recommended."

"The property grounds are absolutely beautiful . The building is immaculate, dining area is warm, homely and fine dining with delicious food. We certainly felt the Jamaican culture at this hotel. Rooms are luxurious as well. Very respectful staff. "