Top Hotels Near Castle of San Martino in Minerbio from AU$78

"Great parking, staff and food. Needs bigger towels!"

"Good "

"Despite displaying a Do Not Disturb sign on my door, staff still entered my room not once, but twice. I returned to find the room disturbed — the bed had been moved, bedding partially on the floor, and pillows placed on furniture in contact with my suitcase. This was a clear breach of privacy and very unsettling. The immediate handling of the situation was poor: no management was available, no housekeeping on thr weekends, and they sent a maintenance man to replace the bedding, who was completely out his depths as he advised me "this isn't his job". Service overall was inconsistent and often lacking in basic hospitality. Some front desk staff were not forthcoming with important information — for example, I was not told the on-site restaurant closes on weekends. I also felt I had to pry for simple guidance, such as directions to a nearby supermarket. That said, two female staff members were noticeably helpful and friendly, which I appreciated. The room itself was also below standard (stained carpet, leaking bathroom, broken toilet seat, visible dust and cobwebs). Their initial compensation of a free breakfast (offered only when I was checking out) and 20% disc on future stay did not reflect the seriousness of the issue. After escalating via email, management responded and provided a 25% refund, which I appreciate. Overall, this experience highlights serious gaps in privacy protocols, communication, and service standards. I don't recommend this property."

"The hotel was undergoing work so the whole outside area was out of use which we wasn’t informed about also the air conditioning was switch off due to being out or season so sleeping conditions were hot and the breakfast was so busy with lots of food running out "

"Great Hotel"

"The breakfast had pretty good options, from Italian pastries to English breakfast. The only disappointment was the coffee. The property was in pretty good condition, except for the broken shower base. The staff were friendly and professional. "

"Great, clean, cozy rooms! The staff were friendly and accommodating. Breakfast was delicious and well staffed. The attached restaurant had great, authentic Italian food and felt like I was not in a hotel. :)"

"Staff was friendly and helpful. Wonderful breakfast and courtyard. Restaurants/cafes/markets within walking distance. "