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"Staff was courteous and room was clean"

"Friendly staff, clean spacious rooms and good restaurant."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."

"Check in was easy. The place was nice, nice antique furniture, art and eclectic style. Beds were comfy. Staff was welcoming and accommodating. Location was great and close to everything. "

"Very nice and polite staff. Convenient location, but no public transportation in close proximity. Good breakfast, but served in a very dark, small, and gloomy room. Amazing shower, but very sleepery floor. A lot of steps to get into hotel, no banisters, nobody offered help with a luggage. In front of the hotel are 4-5 benches where constantly are sitting very strange people. They look like bomges or alcoholics. Some of them eating, drinking alcohol, and smoking weed. Do not even think to walk from the train station to the hotel!  Half of the way you are going through big groups of an immigrants who does not look very friendly and asking for money or trying to sell you something.  Taxi should not cost you more than 15 euro. If drivers ask for more -negoshiate."

"Breakfast selection was very good for italian breakfast with sufficient fresh fruits. Location was absolutely fantastic with easy access to all trains, subways, buses, and taxis as well as major tourist points of interest. Building is relatively new so plenty of outlets. Hotel co-exists with student housing but the two are well separated so absolutely no issues. I would definitely stay here again."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"Left too early for breakfast. Didn’t feel like a good or clean neighborhood "

"The surrounding area seemed to be an old district. But it is near a train/subway station"