Deluxe Cabin | Living area

Reviews of Bridge of The Gods

2 out of 5
Bridge of The Gods
630 WaNaPa St Box 173, Cascade Locks, OR

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 8 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 9 out of 51 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Travelled with partner
Disliked: Property conditions & facilities
The manager was as accommodating as she could be, given the poor physical condition of our room. Fixtures such as bedside lamps, tvs, water glasses, functioning smoke/carbon monoxide detectors, functioning AC /Heating units were either not present or not working. Housekeeping needs improvement. Lugging my suitcase up the steep staircase resulted in a visit to Urgent Care the following day. Shower faucets were reversed, a fact we were unaware of until we found a sticky note right before we left, staying only one night rather than the two nights we had reserved.
Stayed 2 nights in Apr 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Madison

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This property was cute and has a lot of potential, but need some TLC and needs to be cleaned. There was a used soap bar in the shower and the floors were dirty with hair and other stuff. Our room didn’t have toilet paper or non-used soap, but luckily when we told the staff, they responded quickly. The area is very walkable, but I recommend arriving before 6pm or you will be left with food options of either a very small grocery or paying $16 for a burger. Overall, I would come back to this place because it was cute and better than I expected for being a low price. The room was also a large size.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, bed comfy. Showerhead wasn't the greatest, but motel typical.
Stayed 1 night in Mar 2024

2/10 Terrible

Shelene

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged for not returning the room key. I put the key to my room in the drop box because no one would come to the door. I was then charged for non return of the key. Upon calling the motel, I was being charged for a key to a room I did not stay in. Upon informing the man who answered the phone of this, he hung up on me. I called back and demanded a refund be placed in my bank account or I was going to call the authorities and report a theft. He hung up on me again. The room was not worth the price, it was small and it did not smell good. The office was never open and when one did ring the doorbell for assist, no one would answer. We only had 2 towels and four people needing showers.
Stayed 1 night in Mar 2024

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Room seemed to have a permanent odor to it, but it wasn't terrible and everything seemed pretty clean. TV had a dozen channels and was fuzzy but again, not a huge deal. The exterior of the property is beautiful and the central location makes it easy to walk across the street to Thunder Island or further down the street to Gorges Brewing or the grocery store.
Stayed 1 night in Mar 2024

6/10 Okay

Ruth

Nice view of Columbia River
Stayed 1 night in Feb 2024

2/10 Terrible

vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could of been better for the price or better then. The room had been used.
Stayed 1 night in Feb 2024

4/10 Poor

SHIRLEY

Disliked: Cleanliness
Floor not swept and bathroom sink/mirrors were not cleaned. There were fake eyelashes and hair in the sink. Also the heater was really noisy.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some simple suggestions..
For the price was a average stay..
Stayed 1 night in Jan 2024

10/10 Excellent

Westin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Marian

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Montgomery stay
Stayed 2 nights in Dec 2023

8/10 Good

troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Katie R. on 1 Nov 2023
Thanks for your feedback Troy! Safe Travels!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best mattress ever.
Stayed 1 night in Oct 2023
Response from Katie R. on 27 Oct 2023
YAY! We are glad you enjoyed your stay! Come back soon!

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Katie R. on 25 Oct 2023
We are so glad you enjoyed your stay; we hope to see you again soon!

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint
Stayed 1 night in Oct 2023
Response from Katie R. on 23 Oct 2023
We appreciate your feedback and hope to see you again. Safe travels!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Katie R. on 20 Oct 2023
Thanks for taking the time to leave us feedback. We are glad you enjoyed your stay!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Oct 2023
Response from Katie R. on 15 Oct 2023
Thanks for your review Brian! Safe Travels!

6/10 Okay

Brooke

Liked: Cleanliness, staff & service
The hosts were nice but told me they couldn't do anything about my tv not having a remote. The room was clean but it was really noisy and no where to eat after 4 pm. The town felt broken down and dirty.
Stayed 1 night in Oct 2023
Response from Katie R. on 20 Oct 2023
Hi Brooke, we apologize again about your TV. We were unable to get a new TV installed during your stay! We are glad though that you were pleased with the cleanliness of the room!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PNW Lodging
Very pleasant experience. The manager was so nice in helping us with getting settled and directing us to a couple of different local establishments for dinner. The rooms were comfortable and clean. The view from the motel is beautiful.
Stayed 1 night in Sep 2023
Response from Katie R. on 4 Oct 2023
We appreciate you taking the time to leave us your feedback. We hope to see you again soon and are glad you enjoyed your stay!

10/10 Excellent

Linda

Stayed 1 night in Sep 2023
Response from Katie R. on 11 Oct 2023
Thank you for your review Linda! We hope to see you again!

10/10 Excellent

Amy

Stayed 1 night in Sep 2023
Response from Katie R. on 18 Sept 2023
Thanks for your review, we are so glad you enjoyed your stay and hope you return soon!

8/10 Good

Lance, Flemington

Travelled with family
Nice little place. Old but the proprietors are keeping the play shop and it’s immaculately clean. Good location in town.
Stayed 1 night in Sep 2023
Response from Katie R. on 17 Sept 2023
Lance, thank you for your review. We are so glad that you enjoyed your stay and hope to see you again!

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Katie R. on 11 Sept 2023
Thank you for your review! We hope to see you again!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent.
Stayed 1 night in Sep 2023
Response from Katie R. on 3 Sept 2023
Thank you so much! We are so glad that you are pleased with our service!

8/10 Good

Hong

Stayed 1 night in Sep 2023
Response from Katie R. on 22 Sept 2023
Thanks for your feedback, we hope to see you again soon!

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I called back to request the air mattress they had offered previously, she said that she'd have to check & call me back. She didn't tell me until i called her the day of, that she had used it & it had holes in it. She also needs to work on her appearance, she looked like she had been in a hurricane, both days. Very nice though.
Stayed 1 night in Aug 2023
Response from Katie R. on 1 Sept 2023
We apologize for the issue with your air mattress! We have undergone New Management since your stay. Please consider us in the future for another visit!

6/10 Okay

William

Travelled with family
Liked: Staff & service
They didn't have the deluxe double we booked (not sure but someone double booked or they gave our room to someone else). We opted to stay somewhere else.The gal at the front desk was SUPER nice and very apologetic, and she processed the refund request with Expedia right then and there -- it should be going thru right now. Not ideal but I appreciated the quick refund. P.S. I can't really comment on the property because I never saw a room.
Stayed 1 night in Aug 2023
Response from Katie R. on 7 Sept 2023
William, thank you for your feedback. We apologize again for the double booking. We hope you consider us in the future for another stay!

10/10 Excellent

Erich

Stayed 1 night in Aug 2023
Response from Katie R. on 11 Sept 2023
Thank you for your review, we hope to see you again soon!

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great view, close to multnomah falls.
Stayed 1 night in Aug 2023
Response from Cindy S. on 16 Aug 2023
Thank you for taking the time to leave a review. We appreciate the feedback and are glad you enjoyed your stay. Safe Travels!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bed and a shower. Yeah!! Double YEAH!!!
Stayed 1 night in Aug 2023
Response from Cindy S. on 7 Aug 2023
James thank you for taking the time to leave a review. We are glad you enjoyed your stay. Safe Travels!

6/10 Okay

SHEILA

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Cindy S. on 7 Aug 2023
Thank you for your feedback, we hope that you will give us another chance to make it a 10 out of ten! Safe Travels!!

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
Quiet, comfortable, and clean, we enjoyed a one-night stay in a cabin with a kitchenette and living room and a separate bedroom. The motel was going through a sudden personnel problem that impacted the reservations, staffing, internet, and more, but the owner explained the issues and despite the severity of the situation and the high demand for motel space on a glorious weekend in paradise, managed with grace and generosity and somehow satisfied all his guests. We were so pleased and happy with our accommodations.
Stayed 1 night in Jul 2023
Response from Cindy S. on 7 Aug 2023
Debra, we appreciate your feedback and are glad that you enjoyed your stay. Guest are what make the business! We thank you for your patience and understanding through our trying experience. We look forward to seeing you again in the future. Safe Travels!!

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortably furnished, easy walk to several restaurants & market. Close access to excellent hiking & waterfall trails.
Stayed 1 night in Jul 2023
Response from Cindy S. on 7 Aug 2023
Jennifer, we are glad you enjoyed your stay and look forward to seeing you again in the future. Safe Travels!!

10/10 Excellent

Annemarie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Cute cabin rooms, interior was better than expected from outside. Pet-friendly! Having porch was a bonus, too!
Stayed 1 night in Jul 2023
Response from Cindy S. on 7 Aug 2023
We are glad you enjoyed your stay. We appreciate your feedback and look forward to seeing you again. Safe Travels!!

8/10 Good

Ron

Stayed 1 night in Jul 2023
Response from Cindy S. on 7 Aug 2023
Thank you for taking the time to leave some feedback! We are glad you enjoyed your stay. Safe Travels!!

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Outside of property is full of spider webs, stairs are unsafe because of chipped off paint and can't grab the railing unless you want to end up with a handful of spider webs. The "deluxe" room did not look anything like what I saw in the picture prior to booking. Hardly room for 2 people to move around the room simultaneously. Disappointed to say the least. Checked out one day early although I had one more night on my stay. Yuk!!!
Stayed 2 nights in Jul 2023
Response from Jo on 16 July 2023
Unfortunately, spider webs/cobwebs are a daily battle here in the summer. We chemically treat each week and brush down the porches daily to try to keep webs to a minimum but fully admit it feels to be a losing battle at times. I'm sorry you had to experience the final days of our stairs. I know they look terrible. We are currently waiting for construction to start on a new set any day!Lastly, I'm sorry you were disappointed in the size of your room. Our queen room with kitchenette is normally a favorite among single/couple travelers. The room may not offer much extra space but we have the rooms set up for travelers convenience and comfort ie. Table, chairs, dresser. And finally, unfortunately an "upgrade" like you requested after check in is not always possible when we are sold out most weekends. But we will upgrade a guest when possible of available.

4/10 Poor

ron l

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jo on 21 July 2023
Sorry to hear your stay didn't meet your expectations. We continue to strive for improvement. I hope you'll give us a chance in the future.

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, right next to the Bridge. Walkable to a store and restaurants and a lovely park
Stayed 6 nights in Jul 2023
Response from Jo on 16 July 2023
Glad you enjoyed our location!

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was dirty and gross.
Stayed 2 nights in Jul 2023
Response from Jo on 15 July 2023
Thank you for taking the time to leave a review of our motel. We are sorry to hear that you had a negative experience. We take cleanliness very seriously, and we are committed to providing our guests with a comfortable and sanitary environment.We understand that your experience has left you with a negative impression of our motel. We would like to apologize for any inconvenience or discomfort you may have experienced. We hope that you will give us another chance to earn your business.

4/10 Poor

Kelly, Kelso

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No bath towels, no hand towels and just one wash cloth… Foam over mattress not memory foam mattress as advertised on bill board Smells …the office is a business establishment and should not smell like weed! Legal or Not!
Stayed 1 night in Jun 2023
Response from Management on 27 June 2023
I am sorry your stay was less than desirable. Let's address the elephant in your review. We have a small office I don't know if you noticed. It has no a/c as this is an older place so we have to keep a window open or it a sauna and not the type we'd charge extra for. Unfortunately due to the weekends festivities and being fully booked there was a higher rate of the aroma in the general area than normal all weekend long starting on Thursday actually. With law enforcement around town all weekend due to all the traffic and other area misfortunes whom we spoke with several times over the weekend I can tell you without a doubt you are the only complaint we received about that and maybe you should ask if maybe you just weren't very understanding. I do apologize you didn't feel you got what you needed, I can say without a doubt that you didn't bring anything to management attention while on site for us to remedy any of your issues to the best of our abilities, management is on site 24/7. I assure you all of our rooms come with all necessary towels and extra on hand just in case. I can also tell you that if needed we use an actual commercial ozone machine to sanitize and deodorize when needed. Once again I am so very sorry we couldn't meet your needs or come close to your expectations for a pleasant experience despite you completing your reservation. I hope with the knowledge we've shared with one another that you'd gladly give us a second chance.

2/10 Terrible

Ted

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude, the grounds were dirty and uncared for, room was old and warned out.
Stayed 1 night in Jun 2023
Response from Jo on 22 June 2023
Ted, I'm so sorry to hear that you were less than happy with our service. Unfortunately, due to limited parking we do strictly enforce our parking to registered guests and at the time your car was stickered we did not have you checked in. We must enforce this so all our registered guests have parking available. As stated on our website check in is at 3pm unless other arrangements have been made and we are able to accommodate. Unfortunately those requests can't always be accommodated. I hope you land your wife were able to enjoy your hike. I'm sorry if your wife with unhappy with the level of service she got when assisted in purchasing passes. I was figuring it out right along with her. Best wishes and safe travels.

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jo on 22 June 2023
Guest never checked in. Looked at room and requested cancel and was accommodated.

10/10 Excellent

Loree

Stayed 1 night in Jun 2023
Response from Jo on 15 July 2023
Thank you so much for taking the time to leave us a 5-star review! We're so glad to hear that you were happy with your stay!!