Casa de Saúde Nossa Senhora do Carmo Tours and Activities

This is a great location. The breakfast is actually very good there are many options and many of the staff were welcoming however I was disappointed at check in the host was very cold did not explain how the elevators work the hostess of the restaurant was kind and came ove to show me. Also I choose to stay at this place because I had heard great things about the roof top and I was not able to use on the night I checked, the form of imforning, was very impersonal. On the way out I was service by an employee that was extremely personal and very concerned about my experience. I hope the owners sees this, and Johnathan is rewarded for his service.

Breakfast menu was unparalleled. So many options on the buffet, all delicious, and the menu items are prepared to perfection. The staff is warm, attentive and kind. The property is beautiful, with superb design and attention to details, surrounded in lush greenery. The pool area is so luxurious, we didn't want to leave it. I would heartily recommend.

The service was superb. Property shows some wear after 10 years. Pool wasn’t heated as should be. Location is great and the simple but efficient beach service is a nice touch. Hopefully I’ll come back next year.