Carolina Waterway Plantation Hotels, Myrtle Beach

"Staff was respectful and responsive. Saw them actively cleaning and working. Room was clean. Beach access was easy and close. Lots of activities for kids and adults. "

"Everything was good, buffet breakfast was good. The staff was friendly. The dj poolside was good he played all genres of music it was great."

"Great staff clean room rooms rooms great environment at very convenient for everything"

"great for vacation. family friendly"

"We stayed at the Sands Ocean Club Resort from 5/9-5/11. Had a late check-in and appreciated the 24/7 staffing at the front desk. Our night was quickly upset by waking up around 4am to bedbugs in room 1601. They bit my partner and left welts on his arm for the weekend, which was not pleasant. The hotel moved us to a different room for the weekend where we had no other issues. We are waiting to hear if our night with the bedbugs will be comped. The hotel is doing an "internal investigation" and told us they will follow-up. We appreciated the pool, the beach bar and the beachfront property - but everything else about the hotel was subpar. Both rooms were poorly maintained. I suggest this hotel only if your plans are to beach & sleep."

"The room had cockroaches in both bathrooms. The secondary bathroom had no hot water.. called the front desk was told that somebody would come at 7:30 AM. Nobody ever showed up. We rented a cabana for Friday and Saturday. Could not use the TV because of no remote asked front desk several times for one never received one.. the fan was broke and we had to leave each day at 2 o’clock due to the landscapers working directly behind our heads with power tools. "

"Our stay was pretty good. The amenities are great, we were right on the beach. Our room was a bit outdated but not a biggie. Bedding was great! My only 3 concerns are - Breakfast. It was a buffer breakfast that was located about a block away. Food was ok, coffee was meh.. - Construction on the beach. If you are an esthetic this place is not currently for you - Customer service 😮‍💨 People were simply not pleasent."

"Room was clean, the staff was super nice everyone seemed happy. "

"Everything was amazing Elizabeth at check in was amazing and offered us an upgrade"