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Reviews of Woodfield Accommodation

4 out of 5
Woodfield Accommodation
16 Bridge St, Chepstow, Wales

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 165 reviews" "
Rating 8 - Good. 35 out of 165 reviews" "
Rating 6 - Okay. 22 out of 165 reviews" "
Rating 4 - Poor. 9 out of 165 reviews" "
Rating 2 - Terrible. 7 out of 165 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and comfy querky rooms. Would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ross

Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Fantastic location. The Staff couldn't do enough to please. Excellent Breakfast. BUT the room we were in Number 12 was well lets say Poor. Very cold in the room only 1 radiater was working, Shower head was unusable to be honest kept falling down. The light in the bathroom above the mirror not working. Little thing like the toilet roll holder was broken. Generally needs a good make over. It was not worth £85 a night. This is a true review to my opinion.
Stayed 1 night in Jan 2024

6/10 Okay

James

Liked: Room comfort
Disliked: Cleanliness
You get what you pay for (in a good way)!
Chepstow is a lovely spot for a quick get-away and Woodfield House is ideally suited for visits to the Forest of Dean and Wye Valley. The hotel itself is basic with self check-in and only modest amenities. I marked it down a little on cleanliness but it is an old building so getting the modern clean look is difficult. I guess the problem is that this listing photos are very very good and slightly mis-representative. Some maintenance to the carpets and bathrooms wouldn't hurt either. The staff (when you meet them) are friendly and helpful; the breakfast is limited in choice but actually very good. I think my conclusion is that this is a good value little place as long as you have reasonable expectations
Stayed 1 night in Dec 2023

10/10 Excellent

Dale

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Roger

Business traveller
Woodfield House Chepstow
Room was ok started to look and feel tired.Floor was uneven , Breakfast was really nice and fresh .
Stayed 1 night in Nov 2023

6/10 Okay

Jayne

Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Margaret

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Racing trip
Very surprised had read some not so good comments. This place is very old and quirky. Easy access no fuss lovely breakfast just what u want .
Stayed 1 night in Oct 2023

10/10 Excellent

paul

Liked: Amenities, property conditions & facilities
Stayed here many times and always been excellent. Every room is unique and full of character but functional and clean. Breakfast included is superb and staff friendly. It is a shame the hotel is up for sale and not taking future bookings, I will miss staying there.
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Initial check in was tricky as did not receive a code to enter building for “self check in”. Called and was given code. Lovely old building full of charm and character. Our room no 14 was out the back at the bottom of the garden. On walking in we immediately smelt damp and could see that there had been a big leak from room above at some point. Room was nice and spacious but needs attention and work doing. Slept ok in “double” bed which was 2 singles pushed together, however the crack between the two was noticeable. Very hot water for bath or shower, always good. Breakfast was lovely and waitress very polite.
Stayed 1 night in Sep 2023

6/10 Okay

Debbie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no actual contact from the owners/proprietors of the property. Everything was online and I could not get an answer to a query either on the phone or by email. It was a self-service check-in all very impersonal. The room was basic, in need of redecoration and was damp and cold. There were signs of previous water damage which I suspect made the room so cold and damp smelling and feeling. The breakfast was alright and the person serving was very nice.
Stayed 1 night in Sep 2023

4/10 Poor

Jane

Stayed 1 night in Sep 2023

4/10 Poor

lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ann

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is in a nice location in Chepstow.
I only stayed one night as a stop over, the room was nice a clean, the only thing I didn’t like was all the 3 sets of doors up the stairs towards your room. I know they should be there as it’s an old building, but I do think you should be aware of this at the time of booking. Especially with 2 dogs it wasn’t made easy. My overall experience was good they served a lovely breakfast in the morning and it in a really nice location there plenty of places to walk and see. You are spoilt for places to have a evening meal. I would still recommend staying at this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great location
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to enjoy an English inn experience and got it with Woodfield House that had excellent service from the two ladies who saw to breakfast and the rooms. The Woodfield also has a wonderful and tranquil garden that has to be enjoyed after breakfast or to end your day! I was there for 12 days to attend my daughter's wedding, so it wasn't a holiday per se for me, but if I return to Chepstow for a future visit, I will book my stay at Woodfield.
Stayed 12 nights in Aug 2023

6/10 Okay

Steve

Disliked: Staff & service, property conditions & facilities, room comfort
Won't be going back.
No code had been sent to us for the front door. Locks on front door are unreliable, as found by us & 2 other guests, & there is no reception. The room was damp, tested by meter in bedding, walls & floor, & the RH was very high. The bed was VV uncomfortable. However, breakfast, & the lady organising, were fab!
Stayed 2 nights in Sep 2023

10/10 Excellent

Leon

Stayed 1 night in Sep 2023

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in and very handy for everything in Chepstow. Breakfast was delicious, with huge portions.
Stayed 1 night in Sep 2023

10/10 Excellent

garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Aug 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful b&b in the towm cente. Loved the secluded garden and was close to castle too. Friendly and kind staff made me feel at home. Would highly recommend
Stayed 3 nights in Aug 2023

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice stay local to all
Stayed 1 night in Sep 2023

4/10 Poor

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Dreadful property, we booked a signature double room but were put in a standard room in an annexe building at end of the garden. There was thick dust in places, no handle on inside of patio door which is both a fire and security risk, bathroom door didn't shut properly, fire assembly point doesn't exist (thank god we didn't need it) stains on carpet and walls, shower Pol held up with hair bobbles, door and window frames on the outside are rotting, and there is someone living in the room upstairs who came in early hours of morning and woke us each night with his TV and then each morning with foul language from his friends. Rang hotelier on arrival about the room not being what we booked and found him to be rude and passing blame, he also hung up on me and then wouldn't answer again. Saving grace was he offered a refund of the difference in price of the two rooms. Unfortunately it was after this call that we discovered everything else wrong with the room but didn't have any faith he would answer phone. Plus points - breakfast was nice but lots of fruit flies around the continental items, lady who served us was lovely and properly itself is directly opposite Chepstow Castle so location is good
Rotting window frame
No internal handle on patio door
Stains on carpet
Thick dust on headboard
Stayed 2 nights in Aug 2023

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
What a lucky find, I just picked at random for an overnight stay In Chepstow for one of the concerts at The Castle. Couldn’t be better location, just a few seconds walk to the venue with a view of it from my window. Lovely quiet room at a great value price. The building is spectacular, friendly service and a superb breakfast. If ever I’m back in Chepstow I’ll stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Trudi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at Woodfield House. A lovely charming guest house, close to the train station and shops, and right next to the castle. The staff were very friendly, setting us up with a well cooked breakfast, in a very peacefull, beautiful dining area. I wish we could have stayed longer to explore the pretty courtyard and the quaint lounge area. We will definitely stay again given the opportunity in the future.
Stayed 1 night in Aug 2023

10/10 Excellent

mark

Stayed 1 night in Aug 2023

10/10 Excellent

Jo

Stayed 1 night in Aug 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Meet all expectations
Stayed 1 night in Aug 2023

2/10 Terrible

Shane

Stayed 1 night in Aug 2023

6/10 Okay

Philip

Disliked: Cleanliness
The bathroom was very poor with the bath held together with lots of tape. No separate shower. And not very clean. The bedroom was clean. The building was dated 1628(!) so expected it to hold unusual bits but felt unsafe using stairs.
Stayed 3 nights in Aug 2023

8/10 Good

Craig

Travelled with partner
Easy access and well located
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely old building in location overlooking the
Stayed 1 night in Aug 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay great location amazing view of the castle room 7 however if you don’t like some noise of the pub music and transports to and from the car park then maybe another room would be best but I like looking out the window and listening to people and the busyness! Very clean and comfy bed and all through the BnB is lovely and quirky . Tea /coffee facility in the room with a little kettle . Overall lovely stay will return and see more if the outstanding views of Chepstow/Monmouth .
Stayed 2 nights in Aug 2023

6/10 Okay

Elizabeth

Stayed 1 night in Aug 2023

4/10 Poor

Wayne

Stayed 1 night in Aug 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed for 4 nights and would stay again. Room clean and bed very comfortable. Very old interesting building ....a little TLC needed in places.
Stayed 4 nights in Aug 2023

6/10 Okay

Jo

Liked: Cleanliness
The room was nice, but the staff weren’t very friendly. The location to the town centre and places to visit is great. I only had breakfast on my last day there, and while the variety was good, my poached eggs tasted a little weird. I would stay again though.
Stayed 2 nights in Aug 2023

10/10 Excellent

maria-stella

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing!! If only we had more days to stay!! Amazing stay, amazing breakfast, amazing people, extremely clean!! It was absolutely perfect!! Hope one day we visit again!! Thank you for everything!!
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend break
Stayed 2 nights in Jul 2023

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities
Self check in which i didn't mind. Decor was tired, however the cleanliness was excellent and location of property was great. For the price paid i will return again should i visit the area in the future.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gemma

Stayed 1 night in Jul 2023

2/10 Terrible

Donald, Westcliff on sea

Disliked: Cleanliness, staff & service, property conditions & facilities
The entry was not easy. My room #7 was on the top floor and the stairs were too steep. The floor was like a hilly walk. There was no shower. All in all a not very good experience. I cannot say I have stayed in worse places. This was terrible.
Stayed 2 nights in Jul 2023