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Reviews of Casa Particular Roberto & Martha

2.5 out of 5
Casa Particular Roberto & Martha
17 #102A, 1st. & 2nd. Ave., Varadero, Varadero, Matanzas

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto and Martha are lovely. Breakfasts were a delight (Roberto's pancakes!) And they managed to feed a vegan really well with fruit, tomatoes and bread, no mean feat in Cuba! The rooms are very clean and well maintained, air-conditioning, fridge and a fan. Will definitely be back when we return to varadero. ¡Muchas Gracias por nuestra estancia!
Stayed 3 nights in Feb 2024
Response from Host on 18 Feb 2024
gracias por escogernos

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
Staying with Roberto & Marta was perfect. The place was spotless, comfortable and picturesque. I had a wonderful breakfast and they were able to advise me about restaurants and arrange for transportation to Havana and the airport.
Stayed 2 nights in Feb 2024
Response from Host on 17 Feb 2024
gracias por escogernos

10/10 Excellent

Tal

Stayed 4 nights in Dec 2023
Response from Host on 2 Jan 2024
gracias por escogernos ha sido un placer

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time!
Very nice place located just about 2 minutes from the beach. The owners are very pleasant, breakfast was delicious and overall experience was great. Beaches are amazing here. Thank you Roberto and Martha!
Stayed 2 nights in Jul 2023
Response from Roberto and Martha on 9 Aug 2023
Hola Oksana.Thank you for your review!

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Chen Zhun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the owners were very friendly. The beach is very near and there are reasonable pricing restaurants nearby as well.
Response from Casa Particular Roberto & Martha on 26 Feb 2023
Dear Chen.Thank you for your review.

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto and Martha are lovely hosts and their Casa is a perfect spot to relax in Varedero. 30 seconds from the beach and amazing breakfast.
Stayed 4 nights in Feb 2023
Response from Casa Particular Roberto & Martha on 22 Feb 2023
Hola Claire.Thank you for your review

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
I had a good stay here, the accommodation was clean and nice and convenient to the beach. The breakfast was tasty. The family were very warm and friendly to me. I felt at ease and happy here.
Stayed 1 night in Dec 2022
Response from Casa Particular Roberto & Martha on 14 Dec 2022
Hola Sarah!Thank you for your great review.Greetings from Cuba.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima casa condotta da persone fantastiche. Non si risparmiano per risolvere qualsiasi problema. La posizione é ideale per chi voglia godersi Varadero senza soffrire di sindrome di reclusione come nei vari complessi turistici della zona. Le colazioni di Roberto e Martha sono imbattibili, il meglio che abbiamo trovato a Cuba. Caldamente consigliato !!!!
Stayed 3 nights in Sep 2022
Response from Casa Particular Roberto & Martha on 8 Oct 2022
Hola Nicola.Gracias por tu excelente feedback!Saludos desde Cuba.

8/10 Good

Stéphanie

Stayed 2 nights in May 2022

8/10 Good

Brendon

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel, but needs a lick of paint
Good facilities, albeit in need of a lick of paint and few repairs. Food no so great and signs to help understand what each food item was would be very helpful. Too much use of plastic products...use paper cups rather than plastic.
Stayed 1 night in Mar 2022
Response from Casa Particular Roberto & Martha on 4 Apr 2022
Dear Brendon. Thank you for your feedback, it is important for us to improve our services for future customers. Anyway, we wish you enjoyed your stay in Cuba! Warm regards from Cuba.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Friendly owners. Very clean room. Great breakfast, recommend omelettes etc. Only slight downside was cacophony from 9.30pm to 10.30pm both nights from nearby hotel night club, fortunately only lasted an hour.
Stayed 2 nights in Mar 2020
Response from Casa Particular Roberto & Martha on 27 Mar 2020
Dear Linda Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Casa Particular Roberto & Martha on 12 Mar 2020
Thank you fro your feedback, warm regards from Cuba.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto and Martha are amazing host.They provided excellent service.I would stay here again when I come back to Cuba. I wouldn’t stay anywhere else
Stayed 7 nights in Feb 2020
Response from Casa Particular Roberto & Martha on 17 Feb 2020
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto y Martha son muy amables y nos sentimos como en casa. El desayuno de Roberto estaba muy rico, muy recomendable (sobre todo su tortilla y sus pancakes!). La casa es muy bonita y cerca de la playa. Su hijo también nos ayudó mucho con una excursión para ir a montar en moto de agua y tiene un puesto de artesanía con auténticas maravillas
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Varadero. Host are fantastic, can not wait to return again. Very different vacation compared to the all inclusive type. An authentic Cuban experience. Enjoyed to the fullest. Love it!
Stayed 7 nights in Apr 2019
Response from Casa Particular Roberto & Martha on 5 June 2019
Thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019
Response from Casa Particular Roberto & Martha on 30 Apr 2019
Dear client, We are sorry that your feedback is not positive. Could you please give us more details? We appreciate your feedback very much. Looking forward to hearing from you, best regards

10/10 Excellent

Emma, Finlanf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service! They were really helpful and the bathroom was SO clean and nice!
Stayed 1 night in Jan 2019
Response from Casa Particular Roberto & Martha on 13 Feb 2019
Dear Emma, thank you for your feedback, it is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!

8/10 Good

Oscar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación y comodidades. Roberto y Martha hacen todo lo posible para que el huésped se sienta a gusto en su habitación. Frente a la playa. El desayuno es adecuado y rico, cuesta 7 usd, no tiene wifi.
Stayed 2 nights in Jan 2024
Response from Host on 30 Jan 2024
gracias por escogernos

10/10 Excellent

Fernando Antonio

Stayed 3 nights in Jan 2024
Response from Host on 25 Jan 2024
Gracias por escogernos

2/10 Terrible

Ariana

Stayed 3 nights in Nov 2023
Response from host on 2 Jan 2024
lamentamos que se sienta asi,

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberto and Martha are the friendliest hosts. We highly recommend staying at their casa if you're not looking for a hotel type of accommodation. Breakfast is available on request, too. The casa is a little distant from the shopping centre etc., but there are some restaurants and little boutiques nearby, too. The beach is like a 3 minutes walk away.
Stayed 2 nights in Nov 2023
Response from Host on 11 Nov 2023
Gracias por escogernos vuelvan pronto,Saludos Cordiales

10/10 Excellent

angelica

Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect! Very close to the beach and the owners are very sweet and helpful
Stayed 2 nights in Feb 2023
Response from Casa Particular Roberto & Martha on 28 Feb 2023
Hola Angelica.Thank you for your review

10/10 Excellent

Amalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Roberto are wonderful host! We hope to be their guests agami :)
Stayed 3 nights in Jan 2023
Response from Casa Particular Roberto & Martha on 11 Jan 2023
Hola Amalia.Thank you for your great review.

10/10 Excellent

Zineb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une des meilleures Casa. Les proprietaires sont très sympas et accueillants. Martha fait les meilleurs Pancake de Cuba. Roberto vous donne des bons plans. Discrets et disponibles. Merci
Stayed 1 night in Oct 2022
Response from Casa Particular Roberto & Martha on 2 Nov 2022
Dear Zineb .Thank you for your great feedback!Best Regards,

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE es la palabra perfecta para describir mi estancia con Roberto y Marta. La casa se ubica a media calle de la playa, son anfitriones maravillosos. Los pancaques de Roberto en el desayuno son los mejores que he probado. El baño está inmaculado pues la limpieza es impecable. 100% recomendable.
Stayed 2 nights in Nov 2019
Response from Casa Particular Roberto & Martha on 7 Dec 2019
Estimada Ana Cecilia Muchas gracias por sus comentarios. Es un placer saber que disfrutó de su estancia en nuestra casa. Siempre será bienvenida. Saludos desde Cuba!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa experiencia.
Tuvimos una bonita experiencia, agradecemos de corazón la gran hospitalidad de Roberto y Martha, disfrutamos mucho de su rico desayuno, ubicación excekente cerca a la playa, accesible para poder movilizarse. Definitivanente recomendamos la casa de Roberto & Marta.
Stayed 3 nights in Oct 2019
Response from Casa Particular Roberto & Martha on 24 Oct 2019
Dear Alexis. Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Zimmer nähe am Strand nette Leute. Am Strand gibt es weder was zu trinken noch zu essen. aber weiter vorne beim Kite in der nähe von der Beatles Bar war es sehr cool, musik getränke und was zu essen. nette Leute die schauen dass man sich wohl fühlt.
Stayed 2 nights in May 2019
Response from Casa Particular Roberto & Martha on 13 June 2019
Dear Daniela. Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019
Response from Casa Particular Roberto & Martha on 5 June 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

8/10 Good

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très chaleureux.
Stayed 1 night in Mar 2019
Response from Casa Particular Roberto & Martha on 11 Apr 2019
Dear Fabienne. Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Casa Particular Roberto & Martha on 11 Mar 2019
Dear Daniele. Thank you for your feedback, it is important for us to improve our services for future customers. Anyway, we wish you enjoyed your stay in Cuba! Warm regards from Cuba.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Está a media cuadra de una playa hermosa. Son personas muy ambles dispuestas a resolverlo todo enseguida. Muy recomendables
Stayed 3 nights in Feb 2019
Response from Casa Particular Roberto & Martha on 2 Mar 2019
Muchas gracias por sus comentarios. Es un placer saber que disfrutó de su estancia en nuestra casa. Siempre será bienvenida/o. Saludos desde Cuba!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les hôtes sont très gentils et professionnels. La casa est spacieux avec une belle salle de bain, safe et frigo. Petit déjeuner était très bien. Elle se situe direct à la plage juste séparé par la route. Il y a des restos pas loin, mais il fallait marcher 30 minutes pour trouver qqc de convenable, d'ailleurs un tip de la famille. Vers 22 h on a eu droit à une soirée qui se passait sur le toit de l'hôtel juste à côté. Bien bien bruyant. Banques etc sont très loin aussi à pied. La casa a été très bien, mais à part la plage de Varadero qui est très très joli l'endroit est tout simplement horrible. Bien pour passer 1 ou 2 jours à la plage avant de rentrer à la maison. L'aéroport est à 17 km.
Stayed 1 night in Feb 2019
Response from Casa Particular Roberto & Martha on 13 Feb 2019
Thank you for your feedback, it is so important for us to improve our services. Warm regards from Cuba!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Casa Particular Roberto & Martha on 4 Feb 2019
Dear Claudia, thank your for your feedback. Warm regards from Cuba!

10/10 Excellent

Ylenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
da non perdere!
Super raccomandata!! Una delle case migliori del viaggio; Roberto poi, il proprietario, è un grande intrattenitore (e la sua omelette è da 10*) :-)
Stayed 1 night in Jan 2019
Response from Casa Particular Roberto & Martha on 21 Jan 2019
Dear Ylenia, thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!