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Reviews of Casa Mercy

2 out of 5
Casa Mercy
Av. 1st / 30 & 31 # 3004, Varadero, Varadero, Matanzas

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Value for money even if the beds were not great
Response from Casa Mercy on 30 Mar 2018
Dear Aislinn, Thank you very much for your opinion! Your feedback is very important for us to improve our standard and service. We hope you´ve had a pleasant time in Cuba and one day we can welcome you again. It would be very nice! Kind regards from Cuba.

10/10 Excellent

Diana Loreta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent location,friendly host,super clean,beautiful view from top roof terrace,kitchen too,she gave breakfast for a low price.
Stayed 2 nights in Mar 2018
Response from Casa Mercy on 30 Mar 2018
Dear Diana, Thank you very much for your feedback. We appreciate your comments. It is very heartwarming to know that you enjoyed your stay in Cuba and we hope to welcome you again in our casa. Best regards from Cuba.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel close to the beach
A nice friendly hotel crew, which helped you with everything. Water and soda in the fridge ready for you (for a small price) and a clean room.
Stayed 1 night in Mar 2018
Response from Casa Mercy on 30 Mar 2018
Thank you very much for your feedback. We appreciate your comments. It is very heartwarming to know that you enjoyed your stay in Cuba and we hope to welcome you again in our casa. Best regards from Cuba.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Casa Mercy on 27 Feb 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besonders nette Unterkunft
Es ist eine nette,saubere und zentrale Unterkunft. der Strand ist gleich über die Straße und Restaurants und Bars sind auch zu Fuß erreichbar. Wenn man Varadero von der weniger touristischen Seite kennen lernen will ist man hier richtig.
Stayed 3 nights in Apr 2018
Response from Casa Mercy on 18 Apr 2018
Thank you very much for your feedback, we appreciate your comments. It is very heartwarming to know that you enjoyed our place, you are always welcome! Best regards from Cuba.