When you cancel at least six hours before collecting the car, the majority of prepaid rentals qualify for a complete refund. However, not every one is eligible for this, so it’s important to read the rental agreement. Look over your itinerary for the specifics or go to our Customer Service Portal for more information.
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You’ll need to present your driver’s license and a credit card in your name when you get to the rental counter. Prior to the pickup date, check with your chosen rental company whether other documentation is needed. For example, you may also need to provide proof of auto insurance.
You can. We partner with reputable companies that offer long-term rentals for all car types. Reserve one of our long-term car rental deals and explore every square inch of Kapahi — or way beyond!
Some Kapahi providers will rent cars to drivers under 25 years old, and others won’t. Age policies differ from supplier to supplier, so be prepared to do some research. Also, find out if there are any extra costs. Some places will pass on a surcharge to young customers between the ages of 21 and 24. Be sure to read through the terms and conditions to avoid any surprise fees.