View from property

Reviews of Resort Villa Bismarck

Resort Villa Bismarck
Via Palazzo a Mare n° 40, Capri, Napoli

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Tanya, Vancouver, WA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent view
Too expensive For the money we paid. The host Angela was very nice and helpful. However, the owner of the villa has not provided all nessesary items including hand soap, tissues.etc. no drinks at all. Only 2 small bottles of water for 4 people to share. I would not tecomend this villa. There were not any people just us.
Stayed 2 nights in Sep 2017

8/10 Good

Jason , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days on Capri
We stayed at the Villa Bismarck for 3 days in August whilst visiting Capri. There was lots of space for the 4 of us - with 3 bedrooms, 2 bathrooms, a kitchen, a dining room and a large outdoor space - and the standard of accommodation was very good. Air conditioning was excellent and we were provided with fresh towels every day. The wifi wasn't great, there wasn't enough hot water for consecutive showers and breakfast was pretty average. Overall though, given the size of the island and the price we paid (a lot) we were really pleased with what we got.
Stayed 3 nights in Aug 2017

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Matei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access from marina, avoids all the crowds.
Loved Angela's service, and the balcony view!

8/10 Good

carolyn, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely villa in great location for exploring
The hotel staff were accomodating although we would have liked them to be more forthcoming with help (with reservations/taxis). However, when we did ask, they were very quick to help. We especially enjoyed Panorama for dinner. The nicest nearby beach is a 10 minute walk downhill. The villa is close to the bus/taxi and two main stairs, making exploration of the rest of the island quite easy. The private garden for breakfast was an awesome touch!
Thank you very much Mrs. Carolyn , Thank you very much Mrs. Carolyn , Your review is very important to understand where to improve , as well as an honor. I'm glad that your stay at the resort was a great experience . I hope to welcome back to Capri . cordially Gabriele

10/10 Excellent

Ashley, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Villa with gorgeous views!
Our experience with Resort Villa Bismarck was fantastic! Due to booking issues with Expedia, we ended up here, and it made our trip perfect! The owner was even able to accommodate us due to an Expedia error, and we were so appreciative for him going above and beyond! He truly cares about his guests and the property. They serve you breakfast on the balcony, which has amazing views of the ocean. The staff was able to give us great recommendations of activities and restaurants to visit during our stay. The property is quaint and small, and beautifully maintained. I HIGHLY recommend this place!
Response from Gabriele on 30 July 2016
Dear mrs Ashley, thank you very much for your review, i am happy to know that your stay was fantastic... regards Gabriele

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa in great location
Comfortable accommodations and attentive service in a beautiful villa that has a view of Marina Grande. Great service by those on site made it a very pleasant stay.
Response from Gabriele on 30 July 2016
I would like to thank you for what written in the review and the excellent judgment that recognized us Regards

2/10 Terrible

Yuk Chun Gayle

Disliked: Staff & service, property conditions & facilities, room comfort
When we arrived there’s no one in the villa, we just went into the villa as the door was not locked. But there’s no one there so we look every where to find the staff. Luckily there were 2 ladies cleaning the other areas but they said their office didn’t inform them there’s guest coming that period. I showed them my voucher and they agreed to let us stayed. The ladies were nice but when I come back home, I found this hotel double charged me (I already paid through Hotels.com but they charged my credit card again for the same amount.) So I hv to stop payment with credit card company and caused me a lot of trouble to follow up this matter with Hotels.com and credit card company. If u hv other choice please don’t book this hotel in Capri.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
É um B&B
A casa Vila Bismark é grande e bonita porém não é um resort, é um B&B com uma funcionária bem mal educada que te acorda na que ela quer fazer café da manhã. Porém conversamos com o dono sobre o equívoco de ter o nome de resort e ser um B&B e ele nos devolveu parte do dinheiro, porém não parte do meu tempo e sono perdido.
Stayed 2 nights in May 2017

8/10 Good

felice, napoli

Liked: Cleanliness, staff & service, room comfort
piacevole soggiorno caprese
Buon rapporto qualità-prezzo per una famiglia di cinque persone, tenuto conto dei prezzi di Capri! La struttura, ancorchè affascinante, è un po' decadente ma in compenso le signore che ci hanno assistito sono state molto gentili e premurose! Ideale per chi gravita su Marina Grande raggiugibile in pochi minuti a piedi; per le altre località dell'isola bisogna prendere dei mezzi di trasporto.
Response from General Manager on 2 Sept 2016
Gentile Dott. De Felice, la ringrazio per aver dedicato del tempo nel recensire l'albergo, sono contento che il suo soggiorno sia stato piacevole e il continuo lavoro di recupero di questa villa d'epoca è impegnativo ma con piccoli passi riusciremo a riportarla al suo massimo splendore. La ringrazio ancora e spero di poterla ospitare nuovamente presso il Resort.