What we liked the best was the ¨home feeling¨, beginning with the welcome reception done by the Gaia, a wonderful person that takes the time to explain what to do and where in a map !! We had a problem with a slim card we bought to stay connected and did not work. She fallowed us, up to 1 am because she was worried for us, that we had not arrived to the hotel that night by 1 am, just like a sister would have done!!. One souvenir that we lost, and she knew, she bought it and sent it to Florence, where we were. It is amazing the kind of love she gives to her work, her guests and all what she touches. I would definitely recommend it, Casa Gaia is just as arriving to my sister´s home! Thank you Gaia, thank you a thousand times !! We love you !!