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"Staff was very friendly and helpful and was at a very convenient location "

"Very unique. Well organized and spotless."

"Room was very comfortable and clean. Loved the little fireplace in the sitting room although we did not need to use it. Staff was very nice and helpful. The breakfast was amazing with large variety and the staff was very helpful. Perfect location. Easy walk into town for activities or food."

"I had an absolutely wonderful stay at Museum Hotel. The property was spotless from the moment we arrived — every detail was beautifully maintained and thoughtfully curated. The staff provided truly outstanding service. Everyone was warm, attentive, and genuinely welcoming, making us feel special throughout our stay. The massages at the spa were out of this world — one of the best experiences I’ve ever had. It was the perfect way to relax and fully enjoy the magic of Cappadocia. We will definitely be coming back. Highly recommend to anyone looking for a luxurious and unforgettable experience!"

"Room: cave room was comfortable and cosy. It was very warm even after I turned off the heater. I like that it is next to a quiet courtyard. The lights could come in through the large glass windows/doors so I don’t feel claustrophobic. Staff: great service. Mr. Mustafa Kemal, the night shift staff stood out for me. Very polite, friendly and kind. He looks out for the hotel guests when we are up at the area to view the balloons he also proactively offered to take photos for me which I appreciated. Breakfast spread was fabulous! Breakfast staffs were attentive and works very hard. Some hotel guests from one particular Asia country were very loud and noisy EVERY morning. One was yelling ‘Mother’ at the top of her voice. I will encourage the staff to feel comfortable to educate these guests to lower their volume so they are not a nuisance to others and ruin the quiet serenity of the environment. As tourists, we should be respectful of one another’s space. This was my second trip to Cappadocia. I would love to be back again. "

"The hotel is beautiful and is truly a cave hotel. Be prepared for rustic accommodations, however. The staff is very helpful, kind, and available 24 x 7. This place, however, is not for the physically challenged. There are many steep steps and you must have good knees and stamina if you are above the first floor. We even had 2 tall steps in the room for which we had to be very careful. All places in Cappadocia are full of steps, so expect the same of the hotels. It’s all about the experience, "

"Excellent property with great staff. Located perfectly in the center of town with spectacular views. Room was very nice, clean and for the cost really exceptional. Only negative comment was something basic like their pillows. They were hard and cheap, versus a comfortable down/feather pillow. At the very least they should offer feather options upon request. I would have even paid more. The beds are super firm so combined with a stiff pillow was unable to sleep and woke up sore and not rested. Just a suggestion the hotel should consider. Oh - and they don’t have ice at the restaurant. This is sort of odd considering preference by westerners for ice. Have a small ice machine is very low cost for the property and basic hospitality for international clients. "

"The rooms were amazing. They were built into the side of the mountain. The breakfast was very good and the the restaurant was on the top floor with large windows to give a beautiful view or the town and the hot air balloons when they were in the air. The staff were very friendly and accomodating. Ramazan was always available to answer questions and give suggestions. He also customized a tour that was specific to our needs."

"Hello. Today, Wednesday, February 4th, I called the hotel to claim a jacket I left in the room's linen closet. The young man who answered my call at 11:35 am hung up on me while I was explaining the situation. I have no answers or attention"