Canton Custom House Tours and Activities

the hotel appears to be quite modern and new and I had booked this hotel as the Hotels.com site indicated it's only 0.15km from the airport. I later found that the hotel is actually 20 minutes from the airport by shuttle. We ordered a shuttle as our flight arrives late in the evening and we had an early flight to catch the next morning. We waited 40 minutes for the shuttle to arrive after we cleared arrivals at the airport. At the hotel, we tried to booked the free shuttle for the next morning at 6.30am but was told the shuttles only go on the hour. We opted to take the earlier shuttle at 6am. There was free breakfast at the hotel but it starts at 7.30am so we could not comment on that. There was also a laundry facility on site, again, due to our late arrival and early departure, we were not able to use it.

Staying at James Joyce Coffetel Beijing Road Branch for my business trip was an excellent experience. It is conveniently located close to the metro station. The quiet lobby is ideal for short work sessions, and the complimentary coffee really boosts my mood. The guest rooms are clean and cozy with complete facilities. The 24-hour front desk offers prompt, professional and thoughtful service. It delivers great value for business travelers, and I will book this hotel again for my next business trip.

I arrived and I had message them and told them the time and date as they requested but they made no effort to accommodate me and said there was no room in the vehicle to pick me up. My Chinese gf fight with them until finally a car showed up a hour later but was over full of people and we had to squeeze in, at arriving at hotel they said they never got the money and Expedia stoled it and they only receive $30 a night and they was refuse give the free breakfast. Also initially they said I did not book a room and my card was not charge but for 3 days say it they could charge they would but refuse cancel the room so I could make other plans saying they would keep the money if it eventually showed up in the computer stating its pc error.. how ever I believed it was just lag time from Expedia for them to receive the funds they would tell my gf in Chinese there no reservation while telling me they refuse to cancel the order even it never went through .. Then they said I did not pay $89 even know I had the receipts saying I was scammed online and I could not get the free breakfast or pay for it because I was a foreigner, I should log on and pay $25 also the sign said the breakfast is $5 at the hotel but they would not let me pay. and the hotel room luxury one. I had purchase was $30 a night not $89 I had paid. so either way I felt I got ripped off and staff was unhelpful and did not try anything to fix the situation just refused to talk to us and would just walk away say I was scam