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Lucky Duck PJ

3.0 star property
Hotel with free breakfast, steps from Ultramar Ferry Puerto Juárez

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Photo gallery for Lucky Duck PJ

Balcony
Exterior
Deluxe Quadruple Room
Reception
Shower, free toiletries, hair dryer, towels
Located near the Ultramar Ferry Puerto Juárez, Lucky Duck PJ offers cooked-to-order breakfast and a pleasant terrace. Guests enjoy in-room WiFi, luggage storage, and travel advice from the always-available front desk. Previous guests speak highly of their experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Free bottled water
Minibar
Netflix
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio

Luxury Studio

Luxury Studio

Highlights

Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Free bottled water
Minibar
Netflix
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Free bottled water
Minibar
Netflix
  • Sleeps 6
  • 2 Double Beds and 2 Double Sofa Beds
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About the area

Map
Carretera a Punta Sam SM 85 Mz 05 Lt 07, Cancun, QROO, 77520

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

About this property

Lucky Duck PJ

Hotel near Ultramar Ferry Puerto Juárez
Located close to El Meco Archaeological Site and Cancun Mall, Lucky Duck PJ provides free cooked-to-order breakfast and a terrace. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), outdoor furniture and a front desk safe
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Luggage storage and concierge services
Room features
All guest rooms at Lucky Duck PJ boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services and digital channels
  • Mini fridges, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 4.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 5 kg per pet

Children and extra beds

Children 4 and younger are not allowed at this property; all guests older than 4 are welcome

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 4.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Children 4 years old and younger are not permitted at this property

Property is also known as

Casa Namal
Lucky Duck PJ Hotel
Lucky Duck PJ Cancun
Lucky Duck PJ Hotel Cancun

Frequently asked questions

Is Lucky Duck PJ pet-friendly?

Yes, Lucky Duck PJ allows cats and dogs with a maximum weight of up to 5 kg per pet.

How much is parking at Lucky Duck PJ?

There is free parking nearby.

What time is check-in at Lucky Duck PJ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lucky Duck PJ?

Checkout is at noon.

Does Lucky Duck PJ provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lucky Duck PJ located?

Located in Puerto Juarez, this hotel is steps from Ultramar Ferry Puerto Juárez and 1.9 mi (3.1 km) from El Meco Archaeological Site. Cancun Mall and Tortuga Beach are also within 9 mi (15 km).

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Reviews

Lucky Duck PJ Reviews

8.4

Very good

8.6

Cleanliness

6.0

Amenities

8.8

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 32 out of 57 reviews
Rating 8 - Good. 13 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 5 out of 57 reviews

Reviews

6/10 Okay

Xiaoguang

Liked: Staff & service
It is very spacious, but the facilities are not enough. It is neither like a hotel nor a family.
Stayed 1 night in Jul 2022

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice if the AC was on when we arrived. It took 45 minutes for us and the room to cool down. The smart TV didn’t connect to our devices. Internet was strong and it is right next to the ferry!
Stayed 1 night in Aug 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service
Our flight was very delayed. I had communicated that. We arrived at 3:00am. We knocked, yelled, rang the bell, and nobody answered. The neighbors must have loved us. NOBODY ANSWERED. We had to spend the rest of the night outside.
Stayed 1 night in Aug 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service
The staff here was incredibly pleasant and helpful. I knew what to expect when staying here so there wasn't anything about the room that was a surprise or a disappointment with the exception of the bed situation. Bed was comfortable enough, but the futon/pull out bed situation wasn't ideal. The front desk staff provided a sheet for the futon (just one) - there were no blankets available for any of the beds. The bathroom shower drain smelled like sewage - even with the bathroom window open we had to cover our nose to use the restroom. The restaurant/bar on site wasn't open at all during our stay (on a saturday) so we ventured out for food/drinks. Not the end of the world! All in all, I wouldn't stay here again for the price.
Stayed 1 night in Mar 2023

2/10 Terrible

Volen

Liked: Cleanliness
Disliked: Amenities
Overall, I had pleasant stay at Lucky Duck hotel. However, there were a lot of annoyance. 1, the staff spoke very little English, which was surprising. The gate was locked late after dark and you had to make arrangements to have it unlock, if you were planning to stay out late. The biggest issue was that I left my sweater in the front entrance on the day I was checking out. I reported this and arranged to have someone to pick it up. The person took time out of their schedule and picked up a sweater, which I found out days after, wasn't mine and was told my sweater will be mailed and a tracking number will be provided. It's over 1 week and counting and the communications via whatsapp has stopped. No one is responding back to me, no one is picking up the Whatsapp phone calls, and because of this, plus details mentioned above, I will not recommend this hotel. Bad service says a lot about the owners behind this establishment.

6/10 Okay

Briana

Disliked: Amenities
It is a cute boutique hotel that’s right by the ferry. There are no swim beaches close by so you’re either using the ferry or taxi services quite often. Convenience stores near by helps for snacks, and there are a few restaurants just within a couple blocks with some really good food. Initially when we checked in, we only had one towel. Had to request another. No washcloths or hand towels either. The safe in our room didn’t work and the kitchen sink faucet wasn’t secure. Sheets had some small stains but smelled clean so we didn’t worry too much about that. Hotel was really quiet and we didn’t run into many other guests. We had a room with a very small balcony, overlooking the restaurant and bar area. No chairs are on these patios. The included breakfast consisted of coffee and juice options, a plate of fruit, yogurt, granola, eggs and toast. Highly recommend at least trying once. The bar was not open and the rooftop wasn’t like pictured. Definitely not an area to hang out. The area itself isn’t the nicest and a lot of locals live there, but this is the second time staying in this area and we had minimal safety concerns. Enjoyed our stay but not enough to book here again.
Stayed 4 nights in Jun 2022

10/10 Excellent

sandra

Stayed 5 nights in Jan 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es abundante y muy bueno. El personal es muy amable y el tamaño de las habitaciones y de la cama es muy grande. Calidad precio genial!
Stayed 1 night in Oct 2023

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023

4/10 Poor

fabian andres

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
L'eau coulée de l'air climatisé, notre chambre était inondé et il n'y a avait personne pour le réparer. Le wifi marchait pas non plus.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. Air conditioner and fan made the room comfortable. The curtains are thin so light comes in when the sun comes up. The people at the front desk were very helpful. The area of the hotel isn't geared for tourists although there is a restaurant up the street and several small shops for food.
Stayed 1 night in Mar 2023

6/10 Okay

Michelle

Disliked: Amenities
I would say that the only reason you would stay here is if you are taking the ferry the next day. There is not much at all in the area. The beds were uncomfortable, and there was not even a blanket, just 1 thin sheet. Definitely a 1 night stay only.
Stayed 1 night in Mar 2023

10/10 Excellent

Alma

Stayed 2 nights in Jan 2023

8/10 Good

donna

Stayed 1 night in Dec 2022

6/10 Okay

Bruce

Stayed 1 night in Dec 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service
Es ideal para una noche si quieres cruzar a la isla o tomar un vuelo etc. el personal amable en especial Karla y esmeralda. Desayuno básico pero bien rico.
Stayed 1 night in Nov 2022

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

María del Rosario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos y las habitaciones que reservamos ( estudio de lujo, la mejor que ofrecen) no la tenían, nos dieron otras que costaban la mitad ( nos dijeron que nos quejáramos con Expedía) . En la madrugada desperté con sed ( me dí cuenta que en ninguna de las habitaciones pusieron agua embotellada !). Lo peor : ¡ Me percaté que no salía agua del grifo ni para bajarle al sanitario !! Nos quejamos y nos llevaron una cubeta con agua !. No había agua en el hotel!. Ésto superó todas mis peores expectativas . Reclamé cómo es que les permiten funcionar y porqué la irresponsabilidad del hotel al no ofrecer un servicio básico para los clientes que llegan cansados, sudorosos ( sin agua es imposible bañarse con el calor que hay en un lugar de playa y tampoco usar el excusado/ sanitario). Pidieron disculpas… pero, no sirven ante el atropello premeditado que hicieron al vender las habitaciones (ya pagadas ) y SOBRETODO al no tener agua .
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es excelente lo unico mal es que no cuentan con un lugar para esyacionar el coche, ya que el estacionamiento que dice la publicacion es en la calle.
Stayed 2 nights in Jul 2022

10/10 Excellent

Erin

Stayed 1 night in Jun 2022

10/10 Excellent

Blanca V

Stayed 2 nights in Apr 2022

8/10 Good

Francesco

Liked: Cleanliness, staff & service, amenities
Nice hotel, friendly staff and nice area out of the big resorts. Rooms are clean And by nice style. Some small repairs are necessary (shower and hot water in the sink). Nice place
Stayed 1 night in May 2022

8/10 Good

Meeche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel close to Puerto Juarez

The staff are very friendly and helpful. The hotel is a minutes walk to the Isla Mujeres ferry. The breakfast is really good!
Stayed 1 night in May 2022

4/10 Poor

María Paz

Disliked: Room comfort

Mala experiencia en estadía

El primer día que usamos la ducha ésta se inundó, llegando el agua muy cerca de la cama (comprenderán que no es muy salubre). Nos cambiaron 3 veces de habitación, con maletas grandes no es muy cómodo estar subiendo y bajando escaleras. No había buena coordinación del personal, el chef faltó un día y nosotras tuvimos que hacernos el desayuno porque la única persona que estaba en recepción era la que hacía de todo y estaba colapsada. No volvería a hospedarme jamás ahí.
Stayed 4 nights in Mar 2022