Luxury Studio Suite
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Reviews of Chalet Queen

2 out of 5
Chalet Queen
S.da de Contrin 27, Canazei, Provincia autonoma di Trento

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023
Response from Alessio on 22 Nov 2023
We thank you for your review. We will do all our best to improve our services making our guests' stays memorable.We really hope to host you in the future.

10/10 Excellent

Zhaolong

Stayed 4 nights in Oct 2023
Response from Alessio on 20 Oct 2023
Dear ,we are pleased to hear that you enjoyed your stay at our Chalet, thank you for your excellent review

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023
Response from Nino on 4 Aug 2023
Dear mr. Gagne,thank you for your kind words.We are really happy to know your experience in Chalet Queen was worthy, at which we hope to see you again in the next future, perhaps during November, when the shops and restaurants will open but still have a small crowd and will help you enjoy the calm and white winter.Looking forward to your next stay, we wish you a nice day.Best Regards,Nino

10/10 Excellent

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from DIREZIONE on 21 May 2023
Grazie !!!

10/10 Excellent

Adoracion, CADILLAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022
Response from francesco on 6 Nov 2022
thanks for the kind review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023
Response from Nino on 2 Feb 2024
Gentile sig. Luca,la ringraziamo per la sua recensione.Noi allo Chalet QUEEN, lavoriamo sempre affinché il soggiorno dei nostri ospiti sia varia, e migliore rispetto a quella precedente.Cordiali Saluti,Nino

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023
Response from Nino on 4 Aug 2023
Gentile sig.ra Bosi,la ringraziamo per aver condiviso la sua esperienza, e siamo lieti per le sue parole.Siamo onorati del suo giudizio più che positivo, e speriamo di poterla riaccogliere quanto prima.Cordiali Saluti,Nino

2/10 Terrible

Minho

Stayed 1 night in Jul 2023
Response from Nino on 30 July 2023
Hello,We are deeply sorry your experience in Chalet Queen was not the one you expected. We would like to hear more about your experience and be informed on what went wrong and how you think we can improve our performance.Hoping to hear more from you, we wish you a good day.Best Regards,Nino

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche remontées mécaniques, au pied des pistes
Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023
Response from DIREZIONE on 21 May 2023
Grazie !!!

10/10 Excellent

Gislaine

Stayed 5 nights in Mar 2023
Response from Alessio on 7 May 2023
thanks for the kind review

2/10 Terrible

gaia

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare
Stayed 1 night in Jan 2022