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"One of the best hotel experiences I’ve ever had. Beautiful new hotel. Very clean, comfortable beds and an amazing breakfast is served. The indoor pool was heated and zen like. The spa massage experience was excellent. The staff all appear to be highly trained and have perfected service to their customers making everyone feel like a celebrity. Location is great and a two minute walk to train Street as well as other attractions. Highly recommend. "

"Hospitality Excellence! Breakfast buffet above and beyond expectations! Rooms spotless! Great location!"

"My husband and I stayed for only one night in Jul after an overnighter on Halong Bay. We were upgraded to a deluxe suite; it was a huge room with lots of natural light. The amenities were great, the bed was very comfortable, I wish we had stayed at this hotel for the few nights we had been in Hanoi before Halong Bay. The staff were very attentive and really went out of their way to make sure you were happy. Great location in town. Overall, definitely recommend."

"Increíble hotel, personal amable, ¡no podían hacer lo suficiente! Reservé aquí después de que el primer lugar fuera un desastre. Llevé a más personas a quedarse aquí desde el lugar que había reservado originalmente, ya que estaban en pánico sin saber qué hacer después del estado del primer lugar.Lo recomendaría absolutamente."

"Room was comfortable and clean. However, roads are very narrow, you will not be dropped off at the hotel. So don't book here if you have a lot of luggage"

"Really nice and friendly staff and very helpful"

"Estancia encantadora, el lugar era agradable y limpio, y el personal del hotel fue muy servicial, ¡especialmente Jennie! ¡Ella ayudó a organizar todos nuestros viajes y fue de gran ayuda con todas las recomendaciones!"

"This was my first stay in Hanoi, Vietnam and it was the best decision. From the moment you step in front of this hotel, you know it is going to be magical. The architecture in the lobby alone is enough to make you never want to leave. The staff was super kind and helpful which was honestly the cherry on top. My group consisted of eight people and we were all very grateful to have stayed here. Please don’t skip the rooftop, the bites and cocktails up there are amazing!"

"Lovely stay - really beautiful hotel with a lot of history!"