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The Donna Portals

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Serene luxury with breathtaking bay views

Ultra-modern and quirky design meets serene luxury with private balconies and circular baths, offering breathtaking views of the bay. Delight in thoughtful touches from the staff, and savour exquisite dining experiences with attentive service and beautifully presented pastries.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$784
includes taxes & fees
21 June - 22 June

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Room options

View all photos for Double Room (by Marcel Wanders)

Double Room (by Marcel Wanders) | Bathroom

Double Room (by Marcel Wanders)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Level Room

Beach Level Room | View from room

Beach Level Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse

View from room

Penthouse

  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Naughty Suite

Naughty Suite

Naughty Suite

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Games Suite

Games Suite

Games Suite

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer)

  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Spa Suite

Spa Suite | View from room

Spa Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Marcel Wander Room

Minibar, in-room safe, individually furnished, desk

Marcel Wander Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite With Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Naughty Suite

Minibar, in-room safe, individually furnished, desk

Naughty Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Balcony (by Marcel Wanders)

Minibar, in-room safe, individually furnished, desk

Executive Double Room, Balcony (by Marcel Wanders)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Portals Nous, a neighbourhood in Calvia, The Donna Portals is in the entertainment district and on the beach. Puerto Portals Marina and Port of Palma de Mallorca are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and Palma Nova Beach. Don't miss out on a visit to Katmandu Park. Discover the area's water adventures with jet skiing, kayaking and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Calvia travel guide
Map
Calle Falconer 19, Calvia, 7181

What's nearby

  • Spain, Balearic Islands, Mallorca, Aerial view of Portals Nous, beach Platja de S'Oratori and Illa d'en Sales
    Puerto Portals Marina
    11 min walk - 1.0 km
  • Illetas illetes beachn turquoise Formentera island
    Illetas Beach
    6 min drive - 2.8 km
  • Caleta de Portals
    1 min walk - 0.1 km
  • Cala de Portals Nous
    2 min walk - 0.2 km
  • Marineland Mallorca
    19 min walk - 1.6 km

Getting around

  • Marratxi Poligon Station
    15 min drive
  • Son Costa-Son Fortesa Station
    19 min drive
  • Palma de Mallorca (PMI)
    25 min drive

Restaurants

  • Cappuccino
    15 min walk
  • Lila
    5 min walk
  • Ritzi
    15 min walk
  • La Perla Ingrosso
    5 min walk
  • Tahini Sushi
    14 min walk

About this property

The Donna Portals

Luxury boutique hotel near Puerto Portals Marina
Located close to Cala Mayor Beach and Palma Nova Beach, The Donna Portals provides an adjacent golf course, a poolside bar and a terrace. Adventurous travellers may like the fitness classes, paddleboarding and Pilates at this hotel. Indulge in a massage, a body treatment and a facial at the on-site spa. Be sure to enjoy a meal at Astir, the on-site restaurant. Yoga classes are offered at the 24-hour gym; the property also has an art gallery on-site, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 2 bars.
Additional perks include:
  • A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • A local area shuttle, a natural pool and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 64 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available
  • Area shuttle
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 35 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Astir
  • Champagne
  • Selini
  • Wellness

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Natural pool
  • Paddleboard
  • Pilates classes
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Water sports equipment
  • Wine tours
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Information provided by the property may be translated using automated translation tools

This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of EUR 45 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
  • Valet parking fee: EUR 35 per night
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Donna Portals have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include natural pools. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at The Donna Portals?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at The Donna Portals on 21 June 2026 start from AU$784, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Donna Portals pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 45 per pet, per night. Service animals are exempt from fees.

How much is parking at The Donna Portals?

Valet parking is available for EUR 35 per night. Limited spots are available. There is free parking nearby.

What time is check-in at The Donna Portals?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Donna Portals?

Checkout is at noon.

Where is The Donna Portals located?

Located in Portals Nous, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Puerto Portals Marina, Cala Mayor Beach and Palma Nova Beach. Katmandu Park and Port of Palma de Mallorca are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Donna Portals Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 143 out of 190 reviews
Rating 8 - Good. 38 out of 190 reviews
Rating 6 - Okay. 3 out of 190 reviews
Rating 4 - Poor. 4 out of 190 reviews
Rating 2 - Terrible. 2 out of 190 reviews

Reviews

Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't do enough for us, the beach and hotel are absolutely perfect, could not of been happier with our stay.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Staff was so helpful and friendly. We had a room facing the water was beautiful!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, very clean, quiet hotel. Staff were excellent.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness
It right beside the beach
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff was amazing
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Yarden

Liked: Amenities, property conditions & facilities
Service was unmatched, wish we could stay longer!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Mallorca

Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate hotel with amazing service. Location And views are fantastic.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the location ever.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAB FAB FAB

Loved this hotel, staff were amazing.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite Hotel on Mallorca, stunning view from the restaurant to the beach. Calm and relaxing area. Always recommend Bendinat!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities
Great property but lifts are slow and a little old. Spa is great!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Andrew Ian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean ,staff very polite but service not great
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional property

We were blown away by our experience at The Donna Portals. The property, service and accommodations were five star. The views are breathtaking and the beach just steps from the property exceeded our expectations. We cannot wait to come back here!!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ANDERS PEIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever

Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel. Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca. I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Stayed 3 nights in Aug 2024