Calica Holidays from AU$2,958

Very nice hotel, excellent experience, the food was good. The asian restaurant was the best with the best customer service. My only 2 complaints, staff was calling to my room at 8am for some reason, when you are on vacation i want to rest, not waking up early. And the most important thing for me was the lack of real Mexican Music in the hotel, No Mariachis and not showing the rich Mexican culture that i was expecting. Other than that i will recommend and i will come back soon to this hotel.

Rating: 4.8/5 ​Our stay at Live Aqua Cancun was fantastic. The pool layout is excellent, offering a perfect balance between a lively swim-up bar and designated quiet areas for relaxation. I cannot stress this enough: the resort is kept immaculately clean. The staff across the board were friendly, and the food was consistently wonderful. ​For those considering an upgrade, we booked through the VIP Club, and the club staff and butlers were exceptional—they truly elevated the experience. ​Areas for Improvement ​While our trip was nearly perfect, there are two things to keep in mind: ​Corporate Event Interference: Occasionally, the hotel hosts events for outside companies that can intrude on the guest experience. During our stay, a pool and the hot tub were closed to accommodate private parties. It would be better if these were hosted in areas that close earlier (like the swim-up bar at 6:00 PM) to avoid displacing guests from facilities that stay open until 7:00 PM. ​Nightlife Scale: The onsite nightclub and bars are fun but significantly smaller than what you might find at other major resorts. This didn't negatively impact my trip, but it’s worth noting if high-energy dancing is a priority for your itinerary. Beach cleanup fee: The hotel charges a 5 dollar clean up fee for the beach. ​Overall Verdict: I highly recommend Live Aqua for its service and atmosphere. I would definitely return! Also make sure to go to MB for habanero soup.

We loved everything about this place. The beach area was just amazing with soft white sand…lots of beach chairs and towels were available. Staff members were very friendly and always excited to help. We went for dinner at Le Basilica where Jonathan took really good care of us. At the Cabana dinner Edgar was super nice and friendly. He was happy to take some of our pictures as well. The cleaning staff made sure they even washed the balcony with utmost care. Rooms were huge especially the bathroom. We had stayed at the Infinite club 1 bedroom room.

We did a little resort hop halfway through our trip, and wow — we are so glad this was our final stop! It ended our vacation on such a high note. The food was excellent (consistently good, which isn’t always the case at resorts), and the drinks were really well done. Our room was beautiful and comfortable. We weren’t able to get a king bed, which was a bit of a bummer, but honestly it didn’t take away from the overall experience. The beach access was easy and convenient, and I really appreciated the size of the resort — not too big, not overwhelming, and it felt easy to navigate. We also met some great people during our stay, which made it even more memorable. Such a great way to wrap up our trip — we’d absolutely come back as well as recommend!

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