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Hotel Austral Suites

3.0 star property
Travelers connect with local flavors at breakfast, unwind with in-room WiFi, and appreciate the convenience of on-site laundry facilities at this El Peñon retreat

Choose dates to view prices

Hotel Austral Suites, in El Peñon, offers local cuisine for breakfast, conference space, and in-room WiFi. Guests appreciate the 24-hour front desk staff's helpful service.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Cable channels
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Cable channels
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Cable channels
Wardrobe
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Located in El Peñon, a neighbourhood in Cali, Hotel Austral Suites is in the entertainment district. Chipichape Shopping Center and Centenario Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rock Park and Gato de Tejada Park. Looking to enjoy an event or a game while in town? See what's happening at Olympic Stadium Pascual Guerrero or Evangelista Mora Coliseum. Visit our Cali travel guide
Map
Cl. 1 Oe. #2 - 18, Cali, Valle del Cauca, 760044

What's nearby

  • 💕
    Bulevar del Río
    5 min walk - 0.5 km
  • Rock Park
    2 min walk - 0.2 km
  • El Gato Del Rio
    3 min walk - 0.3 km
  • San Antonio Church
    5 min walk - 0.5 km
  • Sebastian de Belalcazar Statue and Viewpoint
    7 min walk - 0.6 km

Getting around

  • Dauga Station
    44 min drive
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    31 min drive

Restaurants

  • La Pampa Malbec
    2 min walk
  • La Pizzeria Estelar
    2 min walk
  • Farallones Café
    1 min walk
  • Rutina café
    2 min walk
  • Penelope Martini
    1 min walk

About this property

Hotel Austral Suites

Hotel near Chipichape Shopping Center
Consider a stay at Hotel Austral Suites and take advantage of free breakfast (local cuisine), laundry facilities and conference space. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A vending machine, a 24-hour front desk and luggage storage
  • Meeting rooms, smoke-free property and a lift
Room features
All guest rooms at Hotel Austral Suites have thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Blackout curtains, sound-insulated walls and window screens
  • Wardrobes/cupboards, cable channels and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 323 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (130 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

Entertainment

  • Cable channels

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Late check-in fee: COP 50000 for check-in between 7:00 AM and 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 29 October 2025 to 31 May 2026 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: COP 50000 for check-in between 7:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 129410

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Austral Suites Cali
Hotel Austral Suites Hotel
Hotel Austral Suites Hotel Cali

Frequently asked questions

Is Hotel Austral Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Austral Suites?

Self-parking is free at this property.

What time is check-in at Hotel Austral Suites?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Late check-in is available from 7:00 AM to 2:00 PM for a fee of COP 50000.

What time is check-out at Hotel Austral Suites?

Checkout is at noon.

Where is Hotel Austral Suites located?

Located in El Peñon, this hotel is within a 5-minute walk of Rock Park, Gato de Tejada Park and El Gato Del Rio. Gato de Tejada Monument and La Tertulia Modern Art Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Austral Suites Reviews

9.6

Exceptional

9.4

Cleanliness

9.2

Amenities

10

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to excellent dining options, quiet neighborhood. Loved the breakfast menu and location on the rooftop.
Stayed 5 nights in Feb 2025

10/10 Excellent

Diego

This property is in the heart of the hotel zone, surrounded by excellent restaurants and bars. It is a very safe neighborhood. It is 10-15 minutes away by car from Chipichape Mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Cali. Very central good value and friendly staff. Beds are fine, aircon works. Alot of dining options around. I would recomend it to friends.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great location!
Stayed 1 night in Aug 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a quiet residential neighborhood that felt safe. Abit overpriced for what it was but in the end a pleasant stay.
Stayed 7 nights in Jun 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle t everuthong
Stayed 4 nights in Jun 2025

10/10 Excellent

ADRIAN

Liked: Amenities, property conditions & facilities
Excelente servicio y atención
Stayed 8 nights in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena la experiencia el personal muy atento recomendado
Stayed 3 nights in Dec 2024

10/10 Excellent

TAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best boutique hotel en cali

El mejor hotel boutique en cali , la mejor ubicación cerca al intercontinental
Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Valeria

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2024

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Justine

Stayed 2 nights in Jun 2024

10/10 Excellent

fabiana c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024

8/10 Good

Walther

Liked: Cleanliness, staff & service, property conditions & facilities