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Reviews of Hotel Pousada Real

4 out of 5
Hotel Pousada Real
Rúa Real 58, Caldas de Reis, Pontevedra

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 55 reviews" "
Rating 8 - Good. 8 out of 55 reviews" "
Rating 6 - Okay. 1 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Jim, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well maintained and upgraded, right on the Camino, generous Buffett breakfast included. Rooms are very nice but quite compact and a ceiling window that is difficult to open and does not stay open
Stayed 1 night in Apr 2024
Response from Recepción on 12 May 2024
Thank you for your comment, we take note of your suggestions and we hope to see you again

10/10 Excellent

RODRIGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Amazing staff and great location!
Stayed 1 night in Nov 2023
Response from Reception on 3 Nov 2023
Thank you so much for feedback!!We are glad you had a good stay.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Recepción Hotel Pousada Real on 4 Nov 2023
Muchas Gracias por su puntuación esperamos verle de nuevo

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in an amazing stay, and right on the Camino. Breakfast was wonderful and the restaurant is open til 11! Caldes de Reis is beautiful and a must see. Dip your feet in the thermal waters, eat amazing food, just a great stay!
Stayed 2 nights in Oct 2023
Response from Reception on 3 Nov 2023
Dear Nicholas, thank you so much for your comment.It's great to know you had a good stay.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique space to rest while walking the Camino! It is attached to a beautiful design showroom and decorated with designer touches.
Response from HOTEL POUSADA REAL on 22 July 2023
Thank you very much for your comment! Hope you had a nice Camino!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Fab place. Super comfy beds, great shower, lovely toiletries. Centre of town, on the camino route.
Stayed 1 night in May 2023
Response from Recepcion on 8 May 2023
Thank you very much for your comment! Hope you have a nice Camino!

10/10 Excellent

Colin

Stayed 1 night in Nov 2022
Response from Rececpción on 19 Nov 2022
Muchas Gracias por su valoración, esperamos verle de nuevo

10/10 Excellent

LUCIE

Stayed 1 night in Apr 2022
Response from Rosalía on 29 Apr 2022
Thanks for your comment Lucie! :) Hope you had a nice Camino

10/10 Excellent

Borbala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect stop on the Camino
Loved this hotel! Staff was very welcoming and friendly, bar/food service was attentive and the bed was super comfy!
Stayed 1 night in Mar 2022
Response from Reception on 7 Apr 2022
Thank you very much for your comment!!! Nice Camino!!!!

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’d love to go back!
We had a great stay here. The hotel is right on the Portuguese Way of the Camino and if you want to recharge , this is the place to do it. Great location and beautiful room- especially for the cost.
Stayed 1 night in Mar 2022
Response from Hotel Pousada Real on 12 Mar 2022
Thank you very much for your review!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, well-designed, modern hotel. Our room was good-sized and the bed was quite comfortable. Breakfast was delicious! The staff were so friendly and helpful. We wish we could have stayed longer but we were walking to Santiago de Compostela and could only stay one night.
Stayed 1 night in Jul 2021
Response from Reception on 17 July 2021
Thank you very much for your review!! We hope that you had a nice Camino!!!

10/10 Excellent

Sean, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and extremely helpful staff from start to finish. Facilities were as stated and was quite a unique experience as a converted large house dwelling.
Stayed 1 night in Jul 2020
Response from Luis Gallegos -recepción- on 20 July 2020
Thanks a lot Sean for your nice comment. We are happy you enjoyed your stay. See you soon in you next Camino. Greetings from all the team

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Thank you on 3 Nov 2019
Thank you for your feedback, we hope to see you again. From our team the Hotel Pousada Real.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer care was wonderful as was breakfast. Staff was very helpful and attentive. Perfect for pilgrim as in the Camino in need of a lovey place to stay as a respite from the day.
Stayed 1 night in Oct 2019
Response from Hotel Pousada Real on 20 Oct 2019
Dear Guest: Thank you for your feedback. All the team that formed the Hotel Pousada Real thank you for your comments and we are glad to know that your stay has been so satisfactory. We wish to see you again soon. Best regards, Hotel Pousada Real

10/10 Excellent

Sharon, Charleston SC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while walking the Camino. The location couldn't be better. Right on the Camino and plenty of restaurants close by. They even have a pool which was enjoyable after a long day walking. The bathrooms are beautiful and room is spacious. Staff was friendly and the breakfast was plentiful.
Stayed 1 night in Sep 2019
Response from Hotel Pousada Real on 20 Oct 2019
Dear Mrs Sharon, All the team that forms the Hotel Pousada Real thank you for your feedback. Every day we continue working so that all our guests feel comfortable and enjoy their days in our Hotel. Best Regards Hotel Pousada Real

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Thank you. on 3 Nov 2019
Thank you for your feedback, we hope to imporve and provide our guests with the best experience possible. Kind Regards, Hotel Pousada Real.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
a very nice and cozy hotel, well located with pleasant staff. it is well maintained and clean.
Stayed 1 night in Sep 2019
Response from Recepcion, Hotel Pousada Real on 24 Sept 2019
Thank you for your kind words. We try an improve a tranquil experience for our guests. We hope to see you again. Best Regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern bathroom. Good size bath. Great fresh breakfast with nice selection. Bed wasn't as comfortable as expected
Stayed 1 night in Apr 2019
Response from Hotel Pousada Real on 15 May 2019
Dear guest, Thank you very much for your time and comments. We are really pleased you enjoyed your experience. We will take into account all your ideas so we can improve our service in the future. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great staffs. All are great except AC problem in the room. Staff is sweet and trying to fix but cannot. End up being too hot and cannot sleep whole night.
Stayed 1 night in Apr 2019
Response from Hotel Pousada Real on 10 Apr 2019
We apologize the ac wasn´t working properly and you couldn´t get a good night slept, especially with the journey that lay ahead. We have gotten a handle on the problem and has been rectidied. We hope in the future you choose us again. We are always trying our best to give our guest a great experience. Best regards, Hotel Pousada Real

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room, beautiful design and great breakfast. We were a group of 12 and the check in by the earlier arrivals were a little slow and confusing.
Stayed 1 night in Mar 2019
Response from Hotel Pousada Real on 31 Mar 2019
Dear Guest, We are really pleased that you enjoyed our facilities and had a good time. About the check-in, we are usually quite fast and resolutive, but we will analize our process to see how we can improve our process and avoid further delays and/or lack of information. Kind Regards

10/10 Excellent

David, Marietta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This newly opened boutique hotel is very convenient right on the Camino, steps from the Roman bridge on a pedestrian street. Modern and attractively decorated throughout, guest rooms are tastefully appointed, vey comfortable with nice amenities. The light snack bar for lunch/dinner and breakfast area are very adequate. Staff and hostesses were attentive and friendly. I would return again for a longer stay.
Stayed 1 night in Nov 2018
Response from Hotel Pousada Real on 15 Nov 2018
Dear David, Thank you very much for your time and your nece comments. All our staff and management is really glad you enjoyed your stay with us. Hopefuly we will see you again for your longer stay. Kind Regards,

10/10 Excellent

VIVIAN, MIAMI BEACH, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS IS A GEM, EVERYTHING ABOUT IT IS PERFECT, THE BREAKFAST BRUNCH WHICH IS INCLUDED IS WONDERFUL, THE STAFF AGUEDA AT THE FRONT AND RECIVING DESK, BILINGUAL EFICIENT SWEET, REBECA AT THE BAR AND BRUMCH SERVICE, AMAZING, THE GUYS THAT TENT THE BAR AREA WONDERFUL, CLOSE TO EVERYTHING, IN A AUTHENTIC ARE SETTING WHILE BEING MODERN AND COMFORTABLE, I WOULD RECOMEND THIS HOTEL TO ALL MY FRIEND. HAD A WONDERFUL TIME AND I THANK THEM ALL FOR HELPING ME THRU MY STAY THERE.
Stayed 3 nights in Sep 2018
Response from Hotel Pousada Real on 11 Oct 2018
Dear Vivian, It has been a real pleasure having you with us. We are really glad you ejoyed your time in our hotel. Hopefuly, we will see you again real soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Amazing hotel. Brand new. Excellent staff who could not have been more helpful. So delighted we stayed there on our Portuguese Camino. Breakfast plentiful and all totally fresh. Right in the centre of Caldas de Reis. Won’t disappoint!
Stayed 1 night in Sep 2018
Response from . on 27 Sept 2018
Thank you very much for your nice comments. We are so happy you enjoyed your stay with us. We would like to see you again soon. Greetings from all the Pousada Real Hotel team.

10/10 Excellent

MARÍA DEL MAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy acogedor
No hace falta poner fotos extra, porque lo que se ve es exactamente así. Salvo que por la ventana a pocos metros tienes los vecinos de enfrente, pero gracias a las cortinas no hay ningún problema. La habitación daba a la calle, con unos enormes ventanales. Y suelo radiante!
Stayed 1 night in Feb 2024
Response from Hotel Pousada Rea on 19 Feb 2024
Muchas gracias por su valoración y comentario. Ha sido un placer tenerles alojados con nosotros. Esperamos volver a verles

10/10 Excellent

ALFONSO

Stayed 1 night in Feb 2024
Response from Hotel Pousada Real on 20 Feb 2024
Muchas gracias por su valoración y comentario. Ha sido un placer tenerle alojado con nosotros. Esperamos volver a verle pronto

10/10 Excellent

Belinda

Stayed 1 night in Dec 2023
Response from Recepción on 17 Dec 2023
Gracias por su puntuación, esperamos verlos de nuevo.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Recepción on 24 Nov 2023
Muchas gracias por su valoración, esperamos verle de nuevo

10/10 Excellent

Nelson

Travelled with group
Excelente servicio del personal del hotel, excelente el estilo y diseño de los cuartos, muy limpio, y muy bien situado el hotel.
Stayed 1 night in Oct 2023
Response from Recepción on 22 Oct 2023
Muchísimas gracias por su amable comentario, esperamos verle de nuevo.Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Pousada Real on 2 July 2023
Gracias por su valoración

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia perfecta
Completamente recomendable, muy bonito, acogedor y limpio. Habitación muy espaciosa y agradable. Personal muy atento y amable.
Stayed 1 night in Mar 2023
Response from Recepción on 2 Apr 2023
Muchas gracias por el comentario!

10/10 Excellent

Catarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamento acolhedor
Logo na recepção fomos muito bem atendido, simpatia prevaleceu em todos os sentidos. Quartos super acolhedores, super confortáveis, Único problema do hotel é o facto de não ter estacionamento privativo. No entanto a cerca de 200m do hotel tem estacionamento público grátis
Stayed 1 night in Feb 2023
Response from Recepcion on 19 Feb 2023
Moito obrigado!

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Fantastisch. Tolle Lage. Perfekte Zimmer. Gutes Essen. Freundlich
Stayed 1 night in Feb 2023
Response from Recepción on 11 Feb 2023
Vielen Dank für Ihren kommentar

10/10 Excellent

JOSE DIEGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Recepción on 4 Feb 2023
Muchas gracias!

2/10 Terrible

Lucas

Stayed 1 night in Jan 2023

8/10 Good

Inma

Stayed 1 night in Nov 2022
Response from Hotel Pousada Real on 1 Dec 2022
Gracias por el comentario!

10/10 Excellent

Rafael

Stayed 1 night in Oct 2022
Response from Recepción on 25 Oct 2022
Muchas gracias por el comentario. Ha sido un placer alojarles

10/10 Excellent

Flavia

Stayed 1 night in Sep 2022
Response from Recepción on 7 Sept 2022
Muchas gracias por su comentario.

10/10 Excellent

Lucie

Travelled with group
Liked: Property conditions & facilities, room comfort
Service impeccable et très accueillant.
Stayed 1 night in Jul 2022
Response from Recepción on 16 July 2022
Merci beaucoup!!!! Bon Camino!!!

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service och trevlig atmosfär, t.o.m hembakt !
Stayed 1 night in Nov 2021
Response from Hotel Pousada Real on 27 Nov 2021
Thank you very much for your comment!!!

10/10 Excellent

Maria Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Hotel Pousada Real on 27 July 2021
Muchas gracias!! Ha sido un placer alojaros!!!

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel !
Très bon séjour. Un bel hôtel élégamment décorer avec tout les équipements nécessaire. Le personnel est très agréable et serviable. Je recommande vivement de vous y arreter!
Stayed 1 night in Oct 2020
Response from Hotel Pousada Real on 4 Nov 2020
Chère Marie, Toute l'équipe qui compose l'hôtel Pousada Real apprécie vos commentaires. Ce fut un plaisir que vous restiez avec nous. Nous espérons vous revoir bientôt. Cordialement, Hôtel Pousada Real

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable, muy a gusto. Grata sorpresa
Hotel muy bien puesto, tiene de todo y muy agradable. Muy bueno el desayuno y está muy bien la cafetería que tienen
Stayed 1 night in Aug 2020
Response from Hotel Pousada Real on 20 Aug 2020
Estimada Isabel, Muchas gracias por tu amable valoración. Nos complace enormemente que hayais disfrutado de nuestras instalaciones y de nuestro servicio. Esperamos volver a veros muy pronto. Recibid un cordial saludo,

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede uitvalsbasis voor bezoek Galicië.
Dit kleinschalige hotel ligt in het centrum van de stad, vlakbij een historisch bruggetje. Parkeren kan op het privéterrein op 1min loopafstand. Zeer vriendelijk personeel, comfortabele kamer.
Stayed 1 night in Jul 2020
Response from ML on 14 July 2020
Thank you for your kind words, we are glad that you enjoyed your stay and we hope to see you again. Safe Journeys. Hotel Pousada Real

10/10 Excellent

Matthias Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from recepcion on 16 Sept 2019
Gracias por sus amables palabras, estamos muy contentos de que haya quedado satisfecho con su estancia: Esperamos verle de nuevo, Atentamente, Hotel Pousada Real

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Recepción on 28 July 2019
Muchas gracias Alfredo por su comentario. Nos agrada que hayan disfrutado su estancia con nosotros. Esperamos verles pronto por Caldas. Mientras tanto, reciban un saludo afectuoso de todo el equipo. Hotel Pousada Real

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr modernes Hotel mit tollem Ambiente
Vollständig renoviertes Hotel mit hochmodernen Zimmern, tollem Style & Design, sehr freundlichem Personal. Sogar mit Fussbodenheizung und toller indirekten Beleuchtung und sauberem Badezimmer. Sehr durchdachtes Konzept, ist nur zu empfehlen!
Stayed 1 night in Mar 2019
Response from Hotel Pousada Real on 16 Mar 2019
Lieber Michael, Das gesamte Team des Hotel Pousada Real bedankt sich für Ihre freundlichen Kommentare. Wir hoffen, Sie bald wiederzusehen. Grüße,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good
Stayed 1 night in Nov 2018
Response from Hotel Management on 27 Nov 2018
Dear Guest, thank you very much for your nice comment. We are so happy to know you enjoyed your stay at Pousada Real Hotel. We look forward to seeing you soon around. Best regards from all the team.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de los mejores hoteles que recuerdo
Increíble hotel totalmente nuevo. Visitado por trabajo, y por casualidad. Espectacular la amabilidad y facilidades del personal del hotel. Probablemente unos de los 2 mejores hoteles en los que he viajado este año. La decoración exquisita , los detalles cuidados al máximo, la cafeteria muy buena, el personal espectacularmente amables, parking a menos de 2 minutos andando, el colchón....me lo llevaría a mi casa, las almohadas también, el ambiente cálido y la decoración perfecta. Por poner un pero no había jabonera en la ducha, porque la verdad no hay otra cosa de la que quejarse. Sin duda volveré no una sino muchas veces. Si vas por trabajo en la zona, ni lo dudes, si vas por turismo ni lo dudes. Es pequeño solo 11 habitaciones pero es acogedor. Perfecto! Solo queda decir: seguid así
Stayed 1 night in Nov 2018
Response from Hotel Pousada Real on 11 Nov 2018
Estimado Javier, Todo el staff del Hotel Pousada Real, así como su dirección, le agradecen sinceramente sus comentarios tan positivos. Dado que nuestro afán es marcar la diferencia y dar un servicio de la máxima calidad, es muy motivador para nosotros saber que así es como nos perciben nuestros huéspedes. Esperamos y deseamos de todo corazón que nos visite de nuevo muy pronto y mejorar, si cabe, su impresión inicial. Reciba un cordial saludo,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Imposible dormir aunque el hotel es muy bonito
Imposible dormir por que la cafetería hasta la una de la mañana mañana tiene gente y las habitaciones no están suficientemente acondicionadas, además entraba el olor de la comida en la habitación. Las habitaciones estaban muy bien decoradas pero demasiado pequeñas. No me parece que se corresponda con un hotel de esa categoría. Lo que más me gustó sin duda fue la amabilidad del personal. No repetiremos por que me gusta poder descansar cuando voy a un hotel y en este no es posible.
Stayed 1 night in Nov 2018
Response from Hotel Pousada Real on 8 Nov 2018
Estimado huésped, Sentimos mucho que se llevara esa impresión de nuestro hotel. En cuanto al ruido en su habitación es algo que estudiaremos ya que durante la construcción del hotel hemos hecho mucho hincapié en el aislamiento acústico. Nos gustaría que nos visitara de nuevo y poder llevarse una mejor impresión. Reciba un cordial saludo de todo el personal del Hotel Pousada Real