6 outdoor pools
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Reviews of Sol Y Viento Hotel

3 out of 5
Sol Y Viento Hotel
Km 55 Makiling Heights, Pansol, Calamba, Laguna

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice view
Stayed 2 nights in May 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
not that fancy but just enough to enjoy the hot spring
Response from Nathalia P. on 1 May 2024
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!

10/10 Excellent

Verified traveller

Travelled with family
Two Lovely Nights at Sol Y Viento
Stayed 2 nights in Feb 2024
Response from Daisiree A. on 23 Feb 2024
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Sol y Viento for the first time in February 2014. We went because of the hot spring water. This is a large hotel with many pools of various sizes, temperatures. There is an extensive pool area for children on part of the property. We found the pools very clean and enjoyable. We had two small complaint. First, we found the food and service at the restaurant rather poor. We were surprised at that because the restaurant is advertised as being a branch of the well-know Manila chain Barrio Fiesta, which is known for good, not-to-expensive Filipino food. This branch is below par, though. I suggest Barrio Fiesta management look into it. The breakfast food and service were a lot better than dinner. The second problem was that our room was a 'loft', meaning the bed is upstairs from a tiny entryway and bathroom. We knew the room would be a loft, but we didn't anticipate how steep and slippery the stairs would be. It's not good for people who might have to use the bathroom during the night. We will probably use Sol y Viento again but next time we'll rent a different type of room and bring our own food for dinner (there's a 'corkage' charge, though...).
Stayed 1 night in Feb 2024
Response from Daisiree A. on 17 Feb 2024
Greetings from the Management! As part of our creed, providing the highest level of hospitality is our number one priority, and hearing that we have been remiss with a particular service standard is something we have to and like to address immediately.We have already noted the deficient experience above and have noted and corrected the matter accordingly with the responsible personnel and department.

6/10 Okay

Ronald

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 7 nights in Jan 2024
Response from Daisiree A. on 19 Feb 2024
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!

6/10 Okay

Ronald

Liked: Staff & service, room comfort
Disliked: Cleanliness
The employees were exceptional and very helpful. The overall condition if the hotel is mediocre. They play music too loud during meals and the music was inappropriate for dining. The music played on the weekends was much too loud If you need water or toilet paper they charge you for them. Much more expensive then should be. M
Stayed 2 nights in Jan 2024
Response from Daisiree A. on 10 Feb 2024
Greetings from the Management! As part of our creed, providing the highest level of hospitality is our number one priority, and hearing that we have been remiss with a particular service standard is something we have to and like to address immediately.We have already noted the deficient experience above and have noted and corrected the matter accordingly with the responsible personnel and department.

4/10 Poor

Mika, Annandale

Business traveller
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Daisiree A. on 19 Feb 2024
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!

6/10 Okay

Honglei

Hotspring is the selling point of this resort. Other facilities and services are really not good enough.
Stayed 1 night in Jan 2024
Response from Daisiree A. on 12 Feb 2024
Greetings from the Management! As part of our creed, providing the highest level of hospitality is our number one priority, and hearing that we have been remiss with a particular service standard is something we have to and like to address immediately.We have already noted the deficient experience above and have noted and corrected the matter accordingly with the responsible personnel and department.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Daisiree A. on 12 Feb 2024
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!

10/10 Excellent

Celso

Travelled with partner
Liked: Cleanliness, staff & service
I like the ambience and the scenery
Stayed 3 nights in Dec 2023
Response from Daisiree A. on 12 Feb 2024
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!

10/10 Excellent

Mariesol, Des Plaines

Travelled with family
Liked: Staff & service, amenities
The staff were very helpful. The property is nice, however it lacked maintenance. Attention to cleanliness should be done even if the rooms/cabanas show aging already .
Stayed 2 nights in Sep 2023
Response from Reservations Dept. on 18 Oct 2023
Greetings from Sol Y Viento!We would like to sincerely apologize for the inconvenience that we may have caused during your stay with us.We always strive to provide the best service to our guests and on this occasion, we did not exceed your basic expectation.Your concern has been escalated to the Management. Again, we're sincerely sorry for such inconvenience.Thank you!

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the king loft room, its really quiet and quait big. We just need to add one more matresse. The slides we really would like to try, but the resort dont operate the slides for long time. The stuff dont know any about this problem or what need to be repair. So often we heard at the resto “sorry its not availeble”, and the food really could be much better for the prise
Stayed 3 nights in Jul 2023

8/10 Good

Reuel, henderson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous. The person manage the name Mak was very helpful and he’s promoting the resorts.
Stayed 2 nights in Jul 2023
Response from Neth on 23 Aug 2023
Hi, Mr. Reuel!Good day from Sol Y Viento Hotels and Resorts! We saw your post. Thank you for sharing your experience in Sol Y Viento Hotels and Resorts! We would like to get your permission if we can repost your feedback on our official FB and IG pages. We adhere to the Data Privacy Act under RA 10173.By agreeing, you are giving your consent for us to use your feedback for the sole purpose of sharing this on our social media accounts.We are looking forward to having you back. Thank you, and keep safe!

10/10 Excellent

Donna Laja Mae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Calamba!
Sol y Viento is my favorite relaxation destination near Manila. The staff are friendly and veey accommodating. Checking in is easy and the room is already prepared upon check in including the jacuzzi (it’s warm filled with hotspring water). The food is great as well!
Stayed 1 night in May 2023

8/10 Good

Mariezel

Stayed 1 night in May 2023

10/10 Excellent

Riz

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I had a less than satisfactory experience at the hotel due to some issues with the air conditioning, the shower head, and the bed. The air conditioning unit in my room was not functioning properly, making it difficult to sleep comfortably at night. Due to the failure of the shower head, I felt like I was in a rural cabin in the 1970s that was completely unmaintained because no one came for a while. The bed also had a broken spring which caused my back to ache the next day. These issues were disappointing and detracted from my overall experience at the hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Maileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Magnus

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good, description is wrong, electrical dangers
The waterslide was closed and abandoned since years. But it was in the Hotels.com profile, so we where basically tricked to book this hotel. We booked this because we have kids. The room was bad, in a corner and the backyard was the view. Electric cables sticking out from the lamp by the bed, toilet not working, no water innthe bathroom when we arrived, empty minibar. The woman assigning the seats in the restaurant looked angry all the time. The hotsprings was open and actually ok. We ordered drinks and it took 1h to get them, ordered again and it took 1h, 20 min to get that order, then we gave up and went to the restaurant far away on the second floor to order. It took 5 minutes to get them ourselves. Overall it's an old hotel, worn down and not modern. Was probably nice in the 70's or early 80's when it was built, but it's days are over. Don't recommend any westernes to stay here, it caters for the local filipinos. The breakfast was filipino, and if you been to the Philippines you know it means canned beef, pork longanisa sausage and rice. Not eatable for westerners, but a normal breakfast in the Philippines. We tried the restaurant in the evening and it was normal Philippine food, nothing out of the ordinary. Anyway overall it's in my view a 2 star hotel with flaws, and I lived in various hotels all over the world.
Stayed 1 night in Jan 2023

10/10 Excellent

luen tat

Stayed 1 night in Nov 2022

10/10 Excellent

luen tat

Stayed 1 night in Nov 2022

2/10 Terrible

wonmo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
와이파이 안되고 직원 불친절 합니다. 그리고 전기 코드가 다 옛날 소켓이라 동그란 아답터는 안들어갑니다. 온천만 즐기고 그냥 방은 버리고 나왔습니다.
Stayed 1 night in Jul 2022

8/10 Good

Aaron Toto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and attentive to the needs of their guests.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viewing
I’m highly satisfied…
Stayed 1 night in May 2022

10/10 Excellent

Josh

Stayed 1 night in Apr 2022

8/10 Good

Rommel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was mediocre. Fishpond and fountain not maintained well. Water slide pool unavailable. Very helpful engineering and security staff for unlocking my car when I forgot the key inside. Front desk staff very accommodating.
Stayed 1 night in Apr 2022

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The naturally-heated pool and whirlpools were very good except on the last day when the "electrical connection" to one of the built-in whirlpools was somehow disconnected.
Stayed 2 nights in Apr 2022

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Tim

Stayed 3 nights in Dec 2019

8/10 Good

Analisa

Stayed 1 night in Feb 2020

10/10 Excellent

Rjohnson, Boulder Creek, Calif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs baths are well maintained. Different temperatures and very clean . Staff was great.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabana is awesome. The bed is clean as well as the indoor jacuzi. It would be great if they the room has a microwave oven.
Stayed 1 night in Jan 2020

10/10 Excellent

Jieun

Stayed 1 night in Oct 2023
Response from Reservations Dept. on 18 Oct 2023
Greetings!Thank you very much for choosing our hotel! We hope to welcome you back soon for another enjoyable stay here at Sol Y Viento.

8/10 Good

naoya

Travelled with family
Liked: Cleanliness, property conditions & facilities
温泉プールは色々な種類があり楽しめた。キャビンは室内に大きめのジャグジーがあり、ゆっくりと温泉につかることが出来るのでおすすめです。 サービスについてはフィリピンの標準レベルです。 山の上にあるホテルなので、食事はホテルに併設のレストランとなります。朝食のブッフェは土日のみ。それ以外は併設のバリオフェスタというレストランで数種類のメニューから選ぶシステムです。
Stayed 2 nights in Jul 2023
Response from Neth on 23 Aug 2023
Hi, Mr. Naoya!Good day from Sol Y Viento Hotels and Resorts! We saw your post. Thank you for sharing your experience in Sol Y Viento Hotels and Resorts! We would like to get your permission if we can repost your feedback on our official FB and IG pages. We adhere to the Data Privacy Act under RA 10173.By agreeing, you are giving your consent for us to use your feedback for the sole purpose of sharing this on our social media accounts.We are looking forward to having you back. Thank you, and keep safe!

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
4人で、2泊しました。プールには温水等があって楽しめましたが、建物の古いせいばかりではないと思いますが、シャワーのカランとの切り替えができず二ヶ所からお湯が出たり、雨が降った途端テレビが映らなかったりメンテナンスが出来ていなかった。また、階段等にゴミが散乱し清掃が行き届いていなかった。
Stayed 2 nights in Feb 2020