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Overview of Sanctuary Palm Cove

Photo gallery

On the beach
On the beach
Outdoor pool
Outdoor pool
Terrace/patio

4.9/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPalm Cove Beach2 min walk
    Popular LocationClifton Village Shopping Centre4 min drive
    Popular LocationClifton Beach5 min drive
    AirportCairns, QLD (CNS-Cairns Intl.)27 min drive

Choose dates to view prices

  • Standard Apartment, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • 176 sq m
    • Water view
    • Sleeps 6
    • 3 King Beds OR 2 King Beds and 1 Large Single Bed
    More detailsStandard Apartment, 3 Bedrooms
  • Standard Apartment, 2 Bedrooms

    4.7/5 guest room rating

    Room amenities

    • 160 sq m
    • Lake view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds OR 2 King Beds
    More detailsStandard Apartment, 2 Bedrooms
  • 1 Bedroom Private Retreat

    5/5 guest room rating

    Room amenities

    • 139 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details1 Bedroom Private Retreat
  • Standard Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 139 sq m
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Apartment, 1 Bedroom

About this area

Cairns

Located in Cairns, Sanctuary Palm Cove is on the beach. Great Barrier Reef is a popular attraction and the area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Travelling with kids? Consider Skyrail Rainforest Cableway and Hartley's Crocodile Adventures. Scuba diving, snorkelling and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Palm Cove Beach - 2 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 5 min drive
  • Kewarra Beach - 7 min drive
  • Half Moon Bay Golf Course - 17 min drive

Getting around

  • Redlynch Station - 22 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.) - 27 min drive

Restaurants

  • Choc Dee Thai Restaurant - 3 min walk
  • Neptune's - 4 min walk
  • Il Forno Pizzeria - 5 min walk
  • Jasmine Rice - 5 min walk
  • Numi - 11 min walk

About this property

Sanctuary Palm Cove

5-star hotel on the beach, near Palm Cove Beach
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills. All 23 individually decorated rooms feature free WiFi and DVD players. Guests will find kitchens with full-sized fridge/freezers, hobs, microwaves and dishwashers. Housekeeping is available on request.
Sanctuary Palm Cove offers 23 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. 42-inch Plasma televisions come with cable channels. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

An outdoor pool, a children's pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Washer/dryer

Conveniences

  • Lift

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in from 2 PM - 6 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available.
Cots (infant beds) are available for AUD 5.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Frequently asked questions

Can I cancel my reservation for free at Sanctuary Palm Cove and receive a full refund?
Yes, Sanctuary Palm Cove offers free cancellation on select room rates, because flexibility matters! Please refer to Sanctuary Palm Cove cancellation policy on our site for more details about any exclusions or requirements.
Does Sanctuary Palm Cove have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sanctuary Palm Cove pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sanctuary Palm Cove?
Self-parking is free at this property.
What time is check-in at Sanctuary Palm Cove?
Check-in is from 2 PM - 6 PM. Early check-in is available for a fee of AUD 250 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Sanctuary Palm Cove?
Checkout is at 10 AM.
Does Sanctuary Palm Cove provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Sanctuary Palm Cove located?
Nestled on the beach, this Palm Cove hotel is within 1 mi (2 km) of Wet Tropics of Queensland and Palm Cove Beach. Clifton Beach is 2.5 mi (4 km) away.
4.9
Exceptional
5 - Excellent
189
4 - Good
17
3 - Okay
3
2 - Poor
1
1 - Terrible
0

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary is paradise in Palm Cove
Sanctuary says it all. For us a lucky find! We will be back!
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good great position quite town not busy but easy distance to most thing’s
Stayed 6 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
The staff and the receptionist were all very friendly and extremely helpful. The apartment was clean and cool. Sadly the outside spa was very dirty and swimming pool was difficult to enter and exit and the water was cloudy.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had good security as opposed to many other places. The pool was great.
Stayed 14 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday fun
Nice, relaxed place. Great pool.
Stayed 4 nights in Jan 2020