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Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Guest reviews

4.3/5 Excellent
654 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationCairns Esplanade Charles Street Parkland9 min walk
Popular LocationCairns Base Hospital13 min walk
Popular LocationMuddy's Playground20 min walk
AirportCairns, QLD (CNS-Cairns Intl.)5 min drive

Choose dates to view prices

  • Deluxe Spa Room

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 2
    More detailsDeluxe Spa Room
  • Studio, 1 Queen Bed

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsStudio, 1 Queen Bed
  • Triple Studio

    4.2/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsTriple Studio
  • Twin Bed Studio

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsTwin Bed Studio
  • Quad Studio

    4.2/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsQuad Studio
  • Family Studio, Multiple Beds

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsFamily Studio, Multiple Beds

About this area

Cairns

Located in Cairns, Reef Palms Motel is in an area with great airport proximity. Sugarworld Waterpark is a popular area attraction and if an activity is on the agenda, Cairns Marlin Marina and Reef Fleet Terminal are worth checking out. Cairns Aquarium and Cairns Zoom and Wildlife Dome are also worth visiting.

Map
Popular Location

What's nearby

  • Cairns Esplanade Charles Street Parkland - 9 min walk
  • Cairns Base Hospital - 13 min walk
  • Muddy's Playground - 20 min walk
  • Cairns Performing Arts Centre - 2 min drive
  • Cairns Aquarium - 3 min drive

Getting around

  • Cairns Station - 7 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • Where to eat
  • Venue 1 – Garden-view café. Serves breakfast.

About this property

Reef Palms Motel

3.5-star Cairns motel in Cairns North, near Cairns Esplanade
This smoke-free motel features a restaurant, an outdoor pool and a coffee shop/café. Free WiFi in public areas is provided, as well as free self parking, free airport drop-off and a free shopping centre shuttle. Other amenities include a spa tub, a business centre and dry cleaning. All 41 rooms have free WiFi, and feature kitchenettes with fridges, hobs and microwaves. Guests will also find balconies, pillowtop and digital TV.
Reef Palms Motel offers 41 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Accommodation at this 3.5-star motel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free drop-off airport shuttle from 8:00 AM to 11:00 AM
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Free newspapers in reception
  • Corner/local shop
  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Sunday (6:30 AM - 10:00 PM) and Saturday - Sunday (7 AM - 10:00 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 8:00 AM to 11:00 AM
Fees may apply; contact the property in advance to get details
Front desk hours are 7 AM - 5 PM on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including gloves, will be available to guests
Social distancing measures are in place and guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Reef Palms Motel Cairns North
Reef Palms Motel
Reef Palms Cairns North
Reef Palms

Frequently asked questions

Can I cancel my reservation for free at Reef Palms Motel and receive a full refund?
Yes, Reef Palms Motel offers free cancellation on select room rates, because flexibility matters! Please refer to Reef Palms Motel cancellation policy on our site for more details about any exclusions or requirements.
Does Reef Palms Motel have a pool?
Yes, this property has an outdoor pool.
Is this motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this motel?
Check-in is from 2:00 PM to 10:00 PM.
What time is check-out at this motel?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's a free shuttle from the hotel to the airport.
Where is this property located?
Located in Cairns North, this motel is within 2 miles (3 km) of Cairns Esplanade Charles Street Parkland, Cairns Esplanade and Cairns Central Shopping Centre. Cairns Marlin Marina and Reef Fleet Terminal are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Reef Palms Motel

4.3
Excellent
5 - Excellent
302
4 - Good
256
3 - Okay
75
2 - Mediocre
16
1 - Poor
5
4.4
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, garden just outside palm tree etc gave the room ambience. Loved it, clean, second to none. Downsize of it was we were there during a really bad thunderstorm, rained so much it came in to the hall outside the room like a river came under our door we used a towel this stopped it. All was dry by 6am next day when we left. Overall 9.5/10

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfortable. Quiet and pleasant settings. Enjoyed my staff. Happy to recommend.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and clean room. Close to airport and Esplanade

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 3 nights in Nov 2019