Mango Lagoon Resort & Wellness Spa

Photo gallery for Mango Lagoon Resort & Wellness Spa

Primary image
Beach nearby, beach towels
Beach nearby, beach towels
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Overview of Mango Lagoon Resort & Wellness Spa

Mango Lagoon Resort & Wellness Spa

3.5 star property

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
81 - 85 Cedar Road, Palm Cove, QLD, 4878

Explore the area

  • Popular LocationPalm Cove Beach13 min walk
  • Popular LocationClifton Village Shopping Centre3 min drive
  • Popular LocationClifton Beach4 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)23 min drive

Choose dates to view prices

About this area

Cairns

Located near the beach, Mango Lagoon Resort & Wellness Spa is in Palm Cove, a neighbourhood in Cairns. The area's natural beauty can be seen at Palm Cove Beach and Great Barrier Reef. Skyrail Rainforest Cableway and Hartley's Crocodile Adventures are also worth visiting. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby.

What's nearby

  • Palm Cove Beach - 13 min walk
  • Clifton Village Shopping Centre - 3 min drive
  • Clifton Beach - 4 min drive
  • Kewarra Beach - 6 min drive
  • Trinity Beach - 11 min drive

Getting around

  • Redlynch Station - 17 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 23 min drive

Restaurants

  • Neptune's - 11 min walk
  • Il Forno Pizzeria - 11 min walk
  • Choc Dee Thai Restaurant - 11 min walk
  • Jasmine Rice - 12 min walk
  • Nu Nu Restaurant - 12 min walk

About this property

Mango Lagoon Resort & Wellness Spa

3.5-star Cairns hotel in Palm Cove, near Palm Cove Beach
4 outdoor pools, a full-service spa and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and multilingual staff are on-site. All 75 rooms offer free WiFi, electric kettles and LCD TVs with digital channels. Ceiling fans, hairdryers and phones are among the other amenities that guests will find. Weekly housekeeping is available.
Mango Lagoon Resort & Wellness Spa offers 75 air-conditioned accommodations with a hairdryer and an iron/ironing board. 45-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

4 outdoor swimming pools are on site.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holistic Spa. Services include deep-tissue massages, Swedish massages and Thai massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 23 km
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Things to do

  • 4 outdoor pools
  • Full-service spa

Family friendly

  • 4 outdoor pools
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 45-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (9:30 AM - 3:30 PM) and Saturday - Saturday (9:30 AM - 12:30 PM)
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Cots (infant beds) are available for AUD 12.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 26 per person (one-way)
  • Airport shuttle fee per child: AUD 13 (one-way), (from 2 to 12 years old)
  • Crib (infant bed) fee: AUD 12.0 per day
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mango Lagoon
Mango Lagoon Resort & Wellness Spa
Mango Lagoon Resort & Wellness Spa Palm Cove
Mango Lagoon Wellness Spa
Mango Lagoon Wellness Spa Palm Cove
Mango Lagoon Hotel Wellness
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon Resort Wellness Spa Palm Cove
Mango Lagoon Hotel Wellness
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon & Wellness Spa
Mango Lagoon Resort Wellness Spa
Mango Lagoon Resort & Wellness Spa Hotel
Mango Lagoon Resort & Wellness Spa Palm Cove
Mango Lagoon Resort & Wellness Spa Hotel Palm Cove

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 219 out of 563 reviews
5 - Excellent 39%
Rating 4 - Good. 221 out of 563 reviews
4 - Good 39%
Rating 3 - Okay. 79 out of 563 reviews
3 - Okay 14%
Rating 2 - Poor. 31 out of 563 reviews
2 - Poor 6%
Rating 1 - Terrible. 13 out of 563 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.0/5

Staff & service

4.3/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
The furniture was of poor quality, the appliances did not have their labels, using the oven was a gamble on what setting you were using. The bed and lounge were very hard and uncomfortable, with the lounge being outdoor furniture, the shower head was too low which meant a person or even regular height had to duck down to get their head under. PowerPoint in the bathroom was partially out of the wall. Good size apartment and lovely grounds, pool was great!
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Mango Lagoon. Staff was helpful, and the pools were great. The room was wonderful, clean, and perfect to relax.
Stayed 5 nights in Jan 2022

3/5 Okay

Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful long weekend getaway
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. There are multiple pools, and a kids pool that has low areas and toddler splash areas and the pool had toys and pool noodles. The apartment was really big and had everything we needed. It's only 2streets walking to the beach. And we got Coles delivered twice, really easy. We also got an early check in and a very late check out for free, thanks to the team at Mango Lagoon Resort.
Stayed 12 nights in May 2021