Comfort Inn Cairns City

Photo gallery for Comfort Inn Cairns City

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
In-room safe, rollaway beds, free WiFi, bed sheets

Overview of Comfort Inn Cairns City

Comfort Inn Cairns City

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
183-185 Lake St, Cairns, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade9 min walk
  • Popular LocationCairns Central Shopping Centre16 min walk
  • Popular LocationCairns Marlin Marina18 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)7 min drive

Choose dates to view prices

About this area

Cairns

Comfort Inn Cairns City is located near the beach and in a walkable area with good airport proximity and shopping. Travellers eager for a bit of culture can stop by Cairns Performing Arts Centre, while those who have shopping on the agenda may want to visit Cairns Night Markets and Cairns Central Shopping Centre. Muddy's Playground and Cairns Zoom and Wildlife Dome are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Cairns Private Hospital - 3 min walk
  • St Monica's Cathedral - 4 min walk
  • Cairns Esplanade - 9 min walk
  • Cairns Central Shopping Centre - 16 min walk
  • Cairns Marlin Marina - 18 min walk

Getting around

  • Cairns Station - 18 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

About this property

Comfort Inn Cairns City

4-star hotel, walk to Cairns Esplanade
2 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and laundry facilities.
Comfort Inn Cairns City offers 53 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: AUD 8-25 for adults and AUD 8-25 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – June 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 36.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 8 and AUD 25 for adults, and AUD 8 and AUD 25 for children (approximately)
  • Rollaway bed fee: AUD 36.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 81 out of 323 reviews
5 - Excellent 25%
Rating 4 - Good. 158 out of 323 reviews
4 - Good 49%
Rating 3 - Okay. 61 out of 323 reviews
3 - Okay 19%
Rating 2 - Poor. 18 out of 323 reviews
2 - Poor 6%
Rating 1 - Terrible. 5 out of 323 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3.4/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing and very friendly. The food in the restaurant was exceptional. The floor in the room was sandy and very slippery.
Stayed 2 nights in May 2022

4/5 Good

Liked: Staff & service
Good location.
Stayed 4 nights in May 2022

3/5 Okay

Liked: Cleanliness, staff & service
The place was okay my only issue is the noise from the room above me. I can here tables and chairs moving. Also i can here people talking. I find it hard to sleep straight away.
Stayed 2 nights in Mar 2022

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were kind enough to move us to a lower level because of my wife’s bad knee but put us in a room with a bath / shower that my wife couldn’t get into. The bath surrounds were mouldy and ceiling fan filthy . Milk in fridge was 6 months out of date and off .
Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022