expedia

Photo gallery

Featured image
2 outdoor pools, pool loungers
View from Room
Minibar, desk, laptop workspace, iron/ironing board
Minibar, desk, laptop workspace, iron/ironing board

Guest reviews

3.3/5
954 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationCairns Performing Arts Centre6 min walk
Popular LocationCairns Base Hospital9 min walk
Popular LocationCairns Aquarium9 min walk
AirportCairns, QLD (CNS-Cairns Intl.)6 min drive

Choose dates to view prices

  • Family Room, Balcony

    Room amenities

    • 37 sq m
    • Sleeps 4
    More detailsFamily Room, Balcony
  • Suite, 1 Queen Bed, Jetted Tub

    Room amenities

    • 56 sq m
    • Sleeps 2
    More detailsSuite, 1 Queen Bed, Jetted Tub
  • Room, 1 Queen Bed, Balcony

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Balcony
  • Twin Room, Balcony

    3.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Resort view
    • Sleeps 3
    More detailsTwin Room, Balcony
  • Superior Apartment, 2 Bedrooms

    4.3/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 5
    More detailsSuperior Apartment, 2 Bedrooms
  • Standard Apartment, 2 Bedrooms

    3.8/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 6
    More detailsStandard Apartment, 2 Bedrooms

About this area

Cairns

Located in Cairns, Cairns City Sheridan is near the airport and near the boardwalk. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Sugarworld Waterpark and Cairns Aquarium are also worth visiting.

Map
Popular Location

What's nearby

  • Cairns Performing Arts Centre - 6 min walk
  • Cairns Base Hospital - 9 min walk
  • Muddy's Playground - 9 min walk
  • Cairns Aquarium - 9 min walk
  • Cairns Esplanade Charles Street Parkland - 10 min walk

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • Sheridan Lounge Bar — 1 min walk

About this property

Cairns City Sheridan

3-star hotel near Cairns Esplanade
This smoke-free hotel features 2 outdoor pools, a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a computer station. All 31 rooms provide conveniences such as microwaves and free tea bags/instant coffee, plus free WiFi and flat-screen TVs. Guests will also find minibars, showers and ironing boards.
Cairns City Sheridan offers 31 forms of air-conditioned accommodation with minibars and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–9:00 AM on weekends: AUD 12.50 for adults and AUD 12.50 for children
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Front-desk safe
  • No lifts
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Microwave
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in between 2:00 PM and 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AUD 20.0 per day.
Cots (infant beds) are available for AUD 5.0 per day

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 12.50 for adults and AUD 12.50 for children (approximately)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cairns City Sheridan Hotel
Sheridan Hotel
Cairns City Sheridan
Best Western City Sheridan Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Cairns City Sheridan and receive a full refund?
Yes, Cairns City Sheridan offers free cancellation on select room rates, because flexibility matters! Please refer to Cairns City Sheridan cancellation policy on our site for more details about any exclusions or requirements.
Does Cairns City Sheridan have a pool?
Yes, this property has 2 outdoor pools.
Is Cairns City Sheridan pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to 11:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10:00 AM.
Where is Cairns City Sheridan located?
Situated near the airport, this hotel is within a 15-minute walk of Cairns Performing Arts Centre, Cairns Esplanade and Cairns Central Shopping Centre. Cairns Convention Centre and Cairns Marlin Marina are also within 1 mile (2 km). Cairns Station is 15 minutes by foot.

Guest reviews

Overall score and ratings for Cairns City Sheridan

3.3
Guest rating
5 - Excellent
114
4 - Good
329
3 - Okay
302
2 - Mediocre
152
1 - Poor
57
3.4
Cleanliness
3.6
Service and Staff
3.1
Amenities
3.0
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Liked that it was close to the Esplanade. The room was dirty, the sliding door did not close properly.

Stayed 2 nights in Mar 2020

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities
Needs some love.

Very average tired and needs some love. Staff were friendly.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 2 nights in Feb 2020

2/5

  • Disliked: Property conditions & facilities

We were not impressed, the pictures online didn’t match reality. Aircon didn’t work very hot in room

Stayed 1 night in Feb 2020

3/5

  • Disliked: Cleanliness, amenities

The location of the property was great. Not as clean as the pictures indicate so mildly disappointing on that front, but I guess you get what you pay for.

Stayed 4 nights in Feb 2020