Bay Village Tropical Retreat & Apartments

Photo gallery for Bay Village Tropical Retreat & Apartments

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Family Room | Terrace/patio

Overview of Bay Village Tropical Retreat & Apartments

Bay Village Tropical Retreat & Apartments

3.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Map
227 Lake Street, Cairns North, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade Charles Street Parkland3 min walk
  • Popular LocationCairns Esplanade13 min walk
  • Popular LocationEsplanade Lagoon19 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)6 min drive

Choose dates to view prices

About this area

Cairns

Bay Village Tropical Retreat & Apartments is located in Cairns North, a neighbourhood in Cairns, and is near the airport and by the ocean. The Cultural Place and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Muddy's Playground and ZOO To You HQ Wildlife Discovery Centre. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Cairns Esplanade Charles Street Parkland - 3 min walk
  • Cairns Base Hospital - 3 min walk
  • St Monica's Cathedral - 8 min walk
  • Cairns Esplanade - 13 min walk
  • Esplanade Lagoon - 19 min walk

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • Jamdrop Cafe - 3 min walk
  • Muddy's Cafe - 7 min walk
  • Bagus indonesian traditional cuisine - 7 min walk
  • Little Ricardo's - 8 min walk
  • Cairns Burger Cafe - 12 min walk

About this property

Bay Village Tropical Retreat & Apartments

3.5-star Cairns hotel in Cairns North, near Cairns Esplanade
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and dry cleaning.
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 15 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.00 per night.
Cots (infant beds) are available for AUD 10.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: AUD 15 for adults and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 29.00 per night
  • Credit card charges are subject to a surcharge of 1.51 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 215 out of 561 reviews
5 - Excellent 38%
Rating 4 - Good. 251 out of 561 reviews
4 - Good 45%
Rating 3 - Okay. 66 out of 561 reviews
3 - Okay 12%
Rating 2 - Poor. 19 out of 561 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 561 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The Internet wifi was terrible in my room. I couldn't get a signAl at all unless I left my room and sat closer to pool area. Was very inconvenient. The staff was excellent, particularly the evening front desk.
Stayed 5 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with our stay. It is very beautifully decorated, although the hotel seems to be old. Excellent restaurant on site. Convenient location.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location great value for money
Stayed 7 nights in Jun 2022

2/5 Poor

Liked: Staff & service
The room I had was very noisey most of the night
Stayed 1 night in May 2022

4/5 Good

Disliked: Room comfort
A Motel with some Palms
I was hoping for more but on closer inspection this was less of a retreat and more of a motel with some additional planting. I'm okay with that, I wasn't after luxury BUT the walls were paper thin and was kept awake by other gurests' TV sets. How well you sleep depends entirely on who had the room next door. I would not have booked had I been aware that this is one of those cheap Aussie motel buildings with thin walls.
Stayed 2 nights in Apr 2022