Lobby

Reviews of Quality Inn

2.5 out of 5
Quality Inn
153 Broadbent Blvd, Cadiz, KY

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 338 reviews" "
Rating 8 - Good. 100 out of 338 reviews" "
Rating 6 - Okay. 44 out of 338 reviews" "
Rating 4 - Poor. 24 out of 338 reviews" "
Rating 2 - Terrible. 17 out of 338 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service, amenities
I truly liked the price I paid for staying here for 3 nights. But you get for what you pay for. My main issue is it seemed dusty. The entrance and breakfast area were clean. It was the stairs and my room that seemed dusty. I’m my room the restroom was dusty and the AC unit in the room needed a new filter. Over all it wasn’t too bad. Thank you to the workers for taking care of us and being so nice .
Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Hello Maria, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will address your concerns about cleanliness with our housekeeping team for future improvement. Your comments are valuable as we strive to enhance our guest experience.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, convenient location for an overnight stay. Beds were very comfortable & staff was great.
Stayed 1 night in May 2024
Response from Manager on 20 May 2024
Hello Rebecca,We're delighted you found our location convenient and enjoyed our comfortable beds and great staff. Your positive feedback is truly appreciated!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 17 May 2024
Hello John,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Joyce

Travelled with partner
Disliked: Staff & service
When we went to check in after having booked online, we were told by the person on duty that the Internet was down. All over the area. We would have to wait. I asked for the lobby restroom. It was not available. We asked if we could leave a card and check in to our room. We had been driving all day. That was not her problem. She was very rude and unapologetic. We went next door to Red Roof Inn and got right in No Internet problem. I have never stayed at a Quality Inn before, and am not likely ever to try again.
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Joyce, We appreciate you sharing your recent experience. We apologize for any inconvenience you encountered during check-in and regret hearing about the lack of internet access. Your feedback is valuable to us and will be addressed with the team accordingly. We hope you will reconsider and provide us with another opportunity to welcome you in the future.

6/10 Okay

Patricia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped on the way down south, chose this place because they allow pets (nothing about fee for pet at time of booking). Not long after we arrived smell from people next door smoking marijuana wafted through vent in bathroom, that was not pleasant. Free breakfast was great.
Stayed 1 night in Feb 2024
Response from Manager on 9 Apr 2024
Hello Patricia, We appreciate your feedback regarding your recent stay with us. We're pleased to hear that you enjoyed our complimentary breakfast offerings. For any concerns about other guests, we recommend reaching out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Good

RONALD

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean and fairly priced. Friendly, attentive staff. Property needs a renovation though. Front doors should be sliding, and a fitness center would really upgrade it from other offerings in Cadiz (no gym outside of Lake Barkley within 20 minutes).
Response from Manager on 1 Apr 2024
Hello RONALD,We appreciate your feedback on our clean rooms and staff. Your suggestions for improvement have been noted for our future consideration. Thank you for choosing to stay with us during your visit to Cadiz.

10/10 Excellent

Janet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot my pillows there…..I will miss my cherry pillowcases.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Janet,We have noted your feedback regarding the pillows left behind. Please feel free to contact our hotel management to inquire about any lost items. We appreciate your understanding and hope to welcome you back in the future.

8/10 Good

Teresa D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated and clean. Limited on breakfast options, waffles, cereal, toast basically. Staff polite and pleasant. Bed comfortable.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Teresa D,Thank you for taking the time to share your feedback with us. We're glad you appreciated our updated and clean rooms and found our staff polite and pleasant. We appreciate your comments about our breakfast options, including waffles, cereal, and toast. We value your input and hope to welcome you back for another comfortable stay in the future.

6/10 Okay

Randall, Springfield

Liked: Staff & service
Hotel was very worn
Stayed 1 night in Feb 2024
Response from Manager on 16 Mar 2024
Hello Randall,We appreciate your feedback and apologize for any inconvenience. We take all comments seriously and will address your concerns accordingly. Thank you for bringing this to our attention.

6/10 Okay

LeAnn

Liked: Staff & service
Needs updating. Couldn't get room cooled.
Stayed 1 night in Feb 2024
Response from Manager on 9 Mar 2024
Hello LeAnn,We regret to hear about the inconveniences you faced during your stay. Your feedback is valuable and will be shared with our team for improvement. For any future concerns, please don't hesitate to reach out to our management directly.

10/10 Excellent

AARON L

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was heated. Check in was easy. Room was clean. Good for the price
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
Hello AARON L,We are pleased to hear that you enjoyed our heated pool, easy check-in process, and clean rooms during your stay. Our team appreciates your positive feedback on our pricing as well. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another pleasant experience.

10/10 Excellent

Peg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello Peg,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. We truly appreciate your support and hope to welcome you back again in the future.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
First room had no power completely dark Second room had to totally reboot and set up TV
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay at our hotel. We understand how important it is to have functioning amenities in your room. We appreciate your feedback and will use it to improve our services. Please feel free to reach out to our management team regarding any further concerns you may have.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Refuse to let me have family visit me in the room when I was up for a funeral. Ended up getting very rude with me about it would not let them even help me carry my luggage to the room. Said they could wait in the lobby. I asked for my money back. He told me that I would have to call the people that I’ve booked the printer. Called Expedia they try to intervene and help with the issue. He refused to refund the money or even bend on letting my family visit me in the room.
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Brian, Thank you for sharing your feedback regarding your recent stay. We understand that having family support during difficult times is important, however, our policies prioritize the safety and comfort of all our guests. We apologize for any misunderstanding or inconvenience you experienced. For further assistance or clarification, we kindly recommend reaching out to the hotel management directly.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Thomas, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quick overnight Friendly staff , clean property , convenient off the highway and great price
Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Daniel,Thank you for choosing to stay at our hotel for your overnight visit. We are delighted to hear that our friendly staff, clean property, convenient location off the highway, and great pricing added value to your experience. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating from the greeting to the breakfast. They were very pleasant and helpful. The room was clean, neat, and comfortable. Thanks to the staff for a nice overnight stay.
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Thomas,Thank you for taking the time to share your positive experience. We are delighted to hear that our staff provided you with excellent service and that you found your room clean, neat, and comfortable. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple
Good choice off season. Contential breakfast was a bit sparse. Lucky downtown Cadiz has the Sunflower Coffee Shop!!
Stayed 3 nights in Jan 2024
Response from Manager on 13 Jan 2024
Hello janice,Thank you for choosing our hotel during the off-season. We appreciate your feedback regarding the breakfast and apologize for any inconvenience caused. We value your suggestion and will take it into consideration for future enhancements. We are glad to hear that you enjoyed exploring the Sunflower Coffee Shop in downtown Cadiz. We hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Amber

Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Amber,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction.

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special. Save money and sleep in your car.
It's nothing fancy. I will say that I have become annoyed with the minimal amenities for the high rate cost of living. A prime example is the complimentary breakfast. Being limited to a muffin, cereal, waffle, and yogurt is very disappointing for the cost of the stay. And the $100 a night deposit is HORSE SH*T! Stop that BS. People struggle to financially travel and make ends meet. We can't afford that crap.
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello Jeremy,Thank you for taking the time to share your feedback with us. We understand that our current breakfast offerings may not have met your expectations, and we appreciate your input. Our goal is to provide a variety of options to accommodate different guest preferences. As for the deposit, it is a standard practice in our industry to ensure the security of our guests' stay. We apologize if this impacted your experience and appreciate your understanding. We value your feedback and will take it into consideration for future improvements.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the rooms were very comfortable and clean.
Stayed 3 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Randy,Thank you for your positive feedback about our helpful staff and comfortable, clean rooms. We prioritize guest satisfaction and it's great to hear that we met your expectations. We appreciate your kind words and hope to welcome you back on your future visits.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnighter
check in was good, room was clean and updated. Breakfast just ok
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that you had a smooth check-in experience and found your room to be clean and updated. We appreciate your feedback regarding breakfast and will take it into consideration for future improvements. If you have any further comments or concerns, please feel free to contact our management directly.

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on 28 Dec 2023
Hello Don, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Okay

Lora

Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Lora, Thank you for choosing our hotel for your stay. We appreciate your ratings and would love to hear more about your experience. Please feel free to reach out to us with any feedback so that we can address any issues and improve our services. We hope to welcome you back in the future for a better stay.

2/10 Terrible

Kevin

Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Kevin, We regret to learn that your recent stay with us did not meet your expectations. We encourage you to contact our hotel directly so that we may better understand the issues you encountered and work towards a resolution. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel. Water tasted funny. But, it was a pleasant stay.
Stayed 2 nights in Dec 2023
Response from Manager on 5 Dec 2023
Hello Sean,Thank you for choosing to stay with us and for sharing your positive feedback. We're glad to hear that you had a pleasant stay overall. We apologize for any inconvenience caused by the taste of the water, and we appreciate your understanding. We value your input and hope to welcome you back in the future for another enjoyable experience.

6/10 Okay

Otis

Disliked: Staff & service, property conditions & facilities, room comfort
Average but there is NO ELEVATOR you must carry your luggage upstairs to the second floor
Stayed 5 nights in Nov 2023
Response from Manager on 21 Nov 2023
Hello Otis,Thank you for sharing your feedback. We regret any inconvenience caused by the absence of an elevator. We value your input and will take it into consideration for future improvements. If there is anything else we can assist you with, please feel free to let us know.

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet Hotel. Close to the interstate and good restaurants nearby
Stayed 2 nights in Nov 2023
Response from Manager on 22 Nov 2023
Hello kevin,Thank you for sharing your positive experience at our hotel! We are glad to hear that you found our property clean and quiet. Our convenient location near the interstate and nearby restaurants is perfect for our guests. We appreciate your feedback and hope to welcome you back again in the future.

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Wendy,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and apologize for any inconvenience you may have encountered. We strive to provide exceptional service and we will use your comments to further improve our offerings. If you have any additional concerns, please reach out to our management team directly.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the convenient check-in online. Staff was very cordial and courteous. We highly recommend this quality inn motel, and very convenient to several different affordable restaurants.
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Marvin,Thank you for your kind feedback! We are glad that you enjoyed our convenient online check-in and experienced excellent service from our staff. We appreciate your recommendation and hope to welcome you back soon for another pleasant stay!

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness
Typical three-star stay with free breakfast. Pool, breakfast, no elevator. We reserved a king room and were given a room with two queen beds. When I returned to the front desk to say that this was not what I reserved, they made excuses at first, but after I persisted, they finally gave in and gave us a king room, but acted like they were doing it as a favor or something. I appreciated that, but it still didn't seem right. The breakfast consists of your typical yogurt, cereal, toast, a waffle maker, coffee and juice. There were a few apples. Nothing to stir into the oatmeal, no peanut butter for the toast, so the only protein option was yogurt. We stayed two nights. The second morning we skipped breakfast and just went to MacDonald's nearby. Room was very clean and comfortable and had everything we needed.
Stayed 2 nights in Oct 2023
Response from Manager on 9 Oct 2023
Hello Deborah,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our elevator and your comments about our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Hello Rebecca,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheyenne, the evening desk staff / manager, was welcoming, kind, & helpful upon our arrival. Room was quiet & clean.
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Hi Tami,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Rude front desk employee!
First the lady that checked us in was extremely rude. Acted like we were an inconvenience to her and had the worst attitude and acted like she hated life! According paperwork CBrant checked me in. And our room was moist and smelled of mildew extremely bad!! I mean BAD!!! So moist that the carpet was damp the whole time we stayed.
Stayed 2 nights in Sep 2023
Response from Manager on 28 Sept 2023
Hello Guest ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Louise, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Terrible

Logan, Overland Park

Stayed 1 night in Sep 2023
Response from Manager on 14 Oct 2023
Hello Logan, We apologize for any inconvenience you may have experienced during your stay. Please provide more specific details so we can address your concerns. Thank you.

10/10 Excellent

Debra, Labelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk person pleasant and welcoming. Lobby bright and clean. Rooms clean with comfortable beds and lots of tv. Basic breakfast but once again everything fresh and clean. Nice pool. Very pleasantly surprised at a great stay for a budget price. Definitely a great stop on our vacation
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Hello Debra,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our breakfast and also our price. We hope to someday have another opportunity to host your stay.

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Quiet and comfortable room.
Stayed 1 night in Aug 2023
Response from Manager on 20 Aug 2023
Hello David,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good price
Quality Inn is a comfortable, super clean stay. Front desk assistant very friendly and kind. She deserves a raise. Breakfast is a nice perk. Thank you!
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Dear Guest,It means so much to have earned your business. We appreciate the feedback regarding our breakfast and comments about our front desk. We hope to someday have another opportunity to host your stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all friendly staff, being clean and well maintained. Thanks for a pleasant stay.
Stayed 1 night in Jul 2023
Response from Manager on 30 July 2023
Hello John,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Manager on 28 July 2023
Hello Rusty,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

JAMES, BLOOMINGTON

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great quick check in. Bathroom door won't close....off center big time.
Stayed 1 night in Jul 2023
Response from Manager on 24 July 2023
Hello JAMES,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Okay

Kelly

Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Hello Kelly,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

warren

Liked: Property conditions & facilities, room comfort
Overnight
Nice stay
Stayed 1 night in Jun 2023
Response from Manager on 27 June 2023
Hello warren,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do consider us again on your next visit to the area.

4/10 Poor

Jackson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Its fine
Staff was generally unhelpful and uncaring but sid job fine ig. I left a pillow and called back quickly and they wouldnt even go check. They will also give you higher prices in person than online on their website and then they will get mad if you mention it. They have no evevator but narrow stairs so moving things up right after our wedding was difficult and they refused to moce us to a downstairs room
Stayed 1 night in Jun 2023
Response from Manager on 6 June 2023
Hi Jackson,I'm very sorry for your poor customer service experience. My sincere apologies you found our associate unhelpful and insincere. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.

8/10 Good

Timothy

Liked: Staff & service, room comfort
close to land between the lakes
It was okay, floor not real clean, left footprints in the shower. overall okay, coffee pretty bad and breakfast unimpressive, very convenient to the interstate,
Stayed 1 night in May 2023
Response from Manager on 16 May 2023
Hi Timothy,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

4/10 Poor

Gerald

Travelled with family
Disliked: Property conditions & facilities
In need of maintenance
Stayed 1 night in Apr 2023
Response from Manager on 3 May 2023
Hello Gerald,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Quick overnight stay...quiet and restful sleep...
Stayed 2 nights in Apr 2023
Response from Manager on 3 May 2023
Hello William,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

Gilberto, Granger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and comfortable room. Place was quiet and feel safe. Breakfast is basic but OK
Stayed 1 night in Apr 2023
Response from Manager on 4 May 2023
Hi Gilberto,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk and housekeeping staff were great. Friendly, helpful and professional.
Stayed 2 nights in Apr 2023
Response from Manager on 29 Apr 2023
Hello David,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and your comments about our housekeeping. We hope to see you again to provide you with an exceptional level of service and hospitality.