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"Really enjoyed our stay. One slight issue was on the sunday night I asked for some hot water in a flask. The kind desk person took me to the bar area. The person behind the bar then filled the flask. I said thank you. The bar lady looked at me and shrugged her shoulders. She did not speak. She was a bad advert for the hotel"

"What an amazing historic property right in the centre of the old walled city! Restaurant in the centuries-okd refectory served wonderful local food and wines at lunch and dinner. Underground night bar is a hidden gem to find. Parking quirky but so very convenient once you find it!"

"Strategic for my onward travel, staff excellent. Bed Very uncomfortable. Walls thin, could hear every conversation and pipework. Not many options for breakfast but was nice."

"Clean room, comfy beds, friendly staff, and good food."

"Good value"

"Great choice at breakfast both fresh and freshly cooked. Almost everything homemade. The building has been converted to a really elegant hotel. The garden is a real bonus."

"With the exception of an issue with breakfast (which should have been included FOC but we were charged for it at checkout; at the time of writing this is under investigation by Hotels.com), we could not fault the location, the property or its management. It is wonderful and we thoroughly enjoyed our stay. A very very minor point but there was no plugs for the kitchen sink - we did enquire but were told there weren't any."

"Very disappointed, the pool was closed, was filthy and looked to be in that state for a LONG time. "

"A well positioned hotel with comfortable beds and good water pressure and hot water. Although we booked a standard room we were allocated one with a big terrace. The views across the valley were lovely. There was an issue over payment which was resolved very quickly and professionally. We had a good (included) breakfast but did not eat supper here as we were too hungry to wait for 9pm when they opened."