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"Horrible beds; rock hard. No hot water. System runs on solar power, no sun= no hot water. Several Long term travellers reported no hot water in weeks! Room full of mosquitoes upon check in. Asked for a different studio/kitchen room, lied about availability and offered a lower valued room instead for same higher price. Saw on internet studio/kitchen rooms were available. Decided to check out early, no refund of course, as the beds were so bad I suffered with very sore back. The only plus is the location to beach and restaurants. "

"No"

"We booked 4 nights to celebrate my husband’s birthday and had a great stay! Property is gorgeous, staff is super friendly and helpful, we did some tours and a visit to Grecialandia (a must do!) in puerto plata and it was an easy drive about 45/50 minutes. It’s great to have a resort feel that also feels like home. Having a full kitchen is a game changer and the apartment was much bigger than it appeared in the photos, which we appreciated. Will definitely be back! "

"Stayed in the section behind the main road, not the beach side because that one is reserved to hotel members. I got invited to the presentation the second day we got there and I declined, the guy did not insist too much which was good. Here are the pros and cons: Pros: -Helpful and courteous staff, excellent service. -Soundproof room (stayed in room 4302), contrary to what some people report, I assume they stayed in the building directly on the main street. Cons: -The hotel is on the main road and it is VERY BUSY, so if you're there to relax 10% of the time forget about it, you won't be able to relax at all, even when on the pool inside, or on the beach side, the sound from the exhausts of trucks, cars, and motorcycle is horrible. They have placed Speed bumps on the street to slow down traffic for security, but that causes very loud exhaust sound on deceleration and acceleration. -NO BEACH. You will have access to the beach, everyone does, but this hotel has no beach whatsoever, no proper access to the beach, you have to go down a rocky path to get to the beach, and you need to find a solution to sit on the beach to enjoy it, they have no loungers. Forget the beach feature for this one. -Pools surface is always dirty, I dont know how they designed these pools, they look very nice and they vacuum every morning, but surface dirt stays, no grating or skimmer filtration."

"The room was perfect. We got the one bedroom king. Ocean view. Staff so friendly. I didn't use the pool because the water had to be warmer for me. They helped with taxi and information. We enjoyed that it was a big stretch of beach to walk and get to know what was at cabarete Beach. "

"All but one staff member was friendly. Most likely will not return."

"The entrie from Vanessa, Melissa and Angela; in addition to the staff Francisco and Noel alsoJose were genuinely warm hostility that was so outstanding with just the environment..It make the stay tranquility at the supreme atmosphere.. And the room was clean and the pool with view of the beach,makes quietly same an ordinary words. I recommend and will continue to stay there.. 1 was there for 5 or 6 days.. Enjoy every moment. THANK YOU ALL STAFF AT ELMAGIFICO."

"The room was very nice and had everything we needed. Full size fridge, stove, utensils. It was very clean and comfortable. The wifi was great although it didn’t extend outside of our room. Ocean view was nice. Staff was very friendly and helpful, not perfect English but definitely enough to get by. "

" Clean room. Requested early checkin and it was confirmed but the room wasn't ready. Not a big deal. We only had an hour to wait. Good food. Overall great experience. "