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Cleo Lake Kivu Hotel

4.0 star property
Travelers find lakeside bliss and relaxation at this tranquil retreat on Lake Kivu, where scenic views complement morning coffee and spa treatments

Choose dates to view prices

The Cleo Lake Kivu Hotel sits right on Lake Kivu's shores, offering a peaceful getaway. Guests start their day with cooked-to-order breakfasts, spend evenings around the firepit, and rejuvenate with treatments at the C & C Spa.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$999
includes taxes & fees
30 May - 31 May
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About this property

Cleo Lake Kivu Hotel

  • Upscale hotel
  • You can look forward to free cooked-to-order breakfast, a firepit and a coffee shop/cafe at Cleo Lake Kivu Hotel. Indulge in a massage, a body treatment and a facial at C & C Spa, the on-site spa. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Outdoor furniture, a banquet hall and concierge services
  • Room features
  • All guest rooms at Cleo Lake Kivu Hotel boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Heated floors, rainfall showers and designer toiletries
    • 60-inch Smart TVs with Netflix, streaming services and premium channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

Exterior
Kivu Sunset Apartment
Bwishyura
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
Kivu Sunset Apartment
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Does Cleo Lake Kivu Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cleo Lake Kivu Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Cleo Lake Kivu Hotel on 30 May 2026 start from AU$999, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleo Lake Kivu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Lake Kivu Hotel?

Self-parking is free at this property.

What time is check-in at Cleo Lake Kivu Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleo Lake Kivu Hotel?

Checkout is at noon.

Where is Cleo Lake Kivu Hotel located?

Situated in Bwishyura, this spa hotel is within a 15-minute walk of Kivu Lake and Museum of Environment. Les Chutes de Ndaba and Nyungwe Forest National Park are also within 32 miles (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Laura

Stayed 1 night in Mar 2026