Search Palaces in Bury St Edmunds

"Great staff great room good value"

"Great room brilliant breakfast"

"Lovely clean room, friendly staff and super breakfast. Well located for what we wanted to visit. "

"Very nice, clean, and well maintained hotel. The staff were very friendly and helpful. Parking is a little pricey though at £24 a night."

"Staff friendly and helpful. Clean room. Comfortable bed"

"Convenient location and easy access, room comfortable and clean. Reception changed our rooms to ground floor on request at arrival, as allocated rooms were not easily accessed, lots of stairs up and down and corridors. Breakfast ok on Saturday but not very hot, tea and coffee machine dispensing very weak and tasteless coffee and tea. Parking good, but quite along waln to reception. "

"Amazing spacious room with its modern interior just like the whole vibe of the hotel itself. Amazing customer service from the minute of booking until the very end. From greeting, to helping me make the day as social as possible by great communication and replying to messages fast in order for the surprise to take place. :) Thank you for everything on that day, from upgrade to all the little things added in our stay that made it magical and stress free :) Loved every minute of it. Shame the wellness centre wasn’t open for longer than nine especially since our arrival was quite late however it’s understandable for quest comfort and peace. "

"I've stayed here many times and it never fails to astound me how lovely this hotel is. From the reception staff to the rooms themselves. Just a wonderful place to stay "

"We had such a lovely stay at The Ickworth Hotel. The place itself is beautiful — the grounds are stunning, and the whole property has such a peaceful, relaxing feel. Everything was really well kept, and it honestly felt like a little escape from everyday life. The staff were all friendly and helpful, but I especially want to mention Millie at reception. She was so kind and welcoming — really went out of her way to make sure we had everything we needed. Her positive energy and smile made such a difference to our stay. Everytime I had an interaction with her it felt like I’ve known for ages and she’s just one of my close friends. It is really important to cherish people like her because for a guest they’re the faces of the Hotel and their behaviour can make or break guests experience. Would definitely recommend The Ickworth Hotel to anyone looking for a quiet and memorable getaway. Can’t wait to come back! "