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Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, individually furnished, desk, laptop workspace

Overview of Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
3565 Commerce Place, Hamburg, NY, 14075

Explore the area

  • Popular LocationCanalside15 min drive
  • Popular LocationKeyBank Center15 min drive
  • Popular LocationPeace Bridge17 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)25 min drive

Choose dates to view prices

About this area

Hamburg

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel is located in Hamburg. South Shore Golf Course and Ten Thousand Vines are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hamburg Fairgrounds and Past and Present. Looking to enjoy an event or a game? See what's going on at Bills Stadium or KeyBank Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Buffalo Raceway - 6 min drive
  • Bills Stadium - 8 min drive
  • Canalside - 15 min drive
  • KeyBank Center - 15 min drive
  • Peace Bridge - 17 min drive

Restaurants

  • Waterstone Grill - 4 min walk
  • Savory's - 15 min walk
  • Denny's - 17 min walk
  • Edie's Pizza - 3 min drive
  • JP Fitzgeralds - 4 min drive

Getting around

  • Buffalo-Exchange Street Station - 15 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 25 min drive

About this property

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Hotel in Hamburg with free breakfast and business centre
This smoke-free hotel features an indoor pool, a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All rooms are individually furnished and feature free WiFi, free wired Internet and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel offers 84 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Porter

Languages spoken

  • English

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg
Holiday Inn Express Hotel Suites Hamburg
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel Hotel
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 344 out of 541 reviews
5 - Excellent 64%
Rating 4 - Good. 154 out of 541 reviews
4 - Good 28%
Rating 3 - Okay. 29 out of 541 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 541 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 541 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great one night stay. Bed was very comfortable. It was quiet and very clean. I’d come back for sure
Stayed 1 night in Nov 2021

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I will not go back to this hotel. The beds were so high off the floor I had to jump up to get on the bed. Without a stool to get on the bed older and handicapped people will find them rediculous. The shower head saved so much water I was unable to rinse the soap off.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the room was very clean And most important, the beds are very comfortable. I would stay here again.
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness
Ok place to stay for one night. Pretty close to the highway and could hear it all night. Other than that a good place to stay.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except the bed was too high. I could just barely get in it. If someone had even slight mobility issues, it would have been hazardous for them. Getting out of bed to a step stool, during the night, could be a hazard for falling. Also the pillows are too thick.
Stayed 3 nights in Oct 2021