Standard Room, 2 Double Beds
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Reviews of Blue Falls Motel

2.5 out of 5
Blue Falls Motel
2142 Niagara Falls Boulevard, Tonawanda, NY

Reviews

6.4
Rating 10 - Excellent. 12 out of 95 reviews" "
Rating 8 - Good. 34 out of 95 reviews" "
Rating 6 - Okay. 25 out of 95 reviews" "
Rating 4 - Poor. 6 out of 95 reviews" "
Rating 2 - Terrible. 18 out of 95 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ken

Stayed 1 night in Oct 2023

2/10 Terrible

Meryem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware room, 108.
I thought it would be suitable for the night since we drove five hours to Buffalo. When we arrived and received the key, my 2 sons and grandson refused to stay. There were stains on the bed and on the box spring there appeared to be fecal stains on it. There were plenty of unfavorable people hanging out in the parking lot. The bathroom was so cramped you could barely fit in it. The owner tried to explain sheets were washed daily but not from what we saw. The best part about the hotel was the leaving. Thank God we were able to find a decent hotel. I lost out on $88 so be careful.
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Travelled with family
Disliked: Amenities
Everything breaking falling from walls
Stayed 2 nights in Aug 2023

2/10 Terrible

Alexis

Stayed 6 nights in Jul 2023

2/10 Terrible

Kathi, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
I couldnt go as the reservation was cancelled,but have stayed here before.
Stayed 1 night in Jul 2023

2/10 Terrible

Moamir

Disliked: Cleanliness, staff & service, property conditions & facilities
Old praperty and bad smell in bed and carpet very dirty
Stayed 1 night in Jun 2023

6/10 Okay

Jessica

Good if you need a place to sleep, that’s it. Stayed with my husband and two children, would not return. People up all night slamming doors and yelling. The room was poorly maintained. Not worth the money. It could be a nice place if the owners put a little money into it.

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Service Would Not Recommend for Stay
The room was unclean and there was a strong scent in the room. The bed was riddled with bed bugs. The bathroom was incredibly dirty and I could not shower during my stay. Both the fridge and microwave was broken so I could not even enjoy a meal during my stay. None of the things in the room was usable making the stay very uncomfortable. I tried to call to complain but no one picked up my call. I will not be staying at this location in the future.
Stayed 1 night in May 2023

6/10 Okay

Abigail

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities

6/10 Okay

Cathie-Jo

Liked: Cleanliness
Disliked: Property conditions & facilities
Good price. Some features look bit run down.
Stayed 1 night in Sep 2022

8/10 Good

Robert, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Old Property, However Clean and Neat. Convenient to Everything. Respectful Staff.
Stayed 1 night in Aug 2022

2/10 Terrible

Barry, Alpine

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The management was helpful in terms of registration and assisting in getting me next to the room of my friend and her granddaughter. However, I do NOT know IF the dirt tracked-in from the parking lot onto the carpets will EVER come-out of my athletic sox. Better have bedroom slippers. Then, some circuits did not work when trying to plug-in a charger etc. The facilities looked so much better on the motel's reservation site on-line and Expedia's. Word to Expedia: "This isn't a place you want on your website."
Stayed 1 night in Aug 2022

8/10 Good

Santino, Scarborough

Stayed 1 night in Aug 2022

6/10 Okay

robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
Smelly
Stayed 7 nights in Jul 2022

10/10 Excellent

loretta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We were treated well by the staff and really felt welcomed to be there. The room was clean and the bed was very comfortable. We had seen by the pictures that the property was older but it is obvious they are refreshing the place. It was easy to access from the street and we did not hear any noise when inside our room It is a busy street so there is traffic noise outside. We had stayed to go shopping and we were happy to have everything we wanted close by. We will be returning
Stayed 2 nights in Mar 2022
Response from Sam on 20 Mar 2022
Thank you

8/10 Good

Andre

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Valerie

Liked: Staff & service
Older motel but met very much met my needs. Clean and comfortable, and friendly staff!
Stayed 2 nights in Oct 2021

2/10 Terrible

laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty inc the carpet that left a black footprint if u walked barefoot There was barely any real hotwater clda used more towels, t.p. there were clothing & such left behind under the bed/buried behind the dresser drawers The outside is crappy cant even get in/out of driveway bcuz of the location Wifi isnt that great sheets clda been cleaner smellung
Stayed 2 nights in Sep 2021

8/10 Good

Stephen

Business traveller
Disliked: Staff & service
Close to what I needed
Stayed 1 night in Aug 2021

6/10 Okay

Ben

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager (owner?) was nice but he charged me more than the price I booked the room for. He also tried to pawn off a room with one bed (for the reservation price) when I had reserved a room with two beds. There were not other easy options for me so I paid the higher price for the two-bed room. By the way, the one-bed room he let me see was a total dump. The two-bed room had been renovated since the property was built in 1948 so it was OK.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Property needs to be more welcoming could use landscaping,driveway needs to be paved, the office area was junky uninviting, the room rate was very reasonable, but it would have been nice to have a coffee machine in the room
Stayed 1 night in Aug 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, safe and convenient
Easy to check-in, friendly staff , parking within feet of room door, clean and comfortable room
Stayed 2 nights in Aug 2021

8/10 Good

Tisha

Stayed 1 night in Aug 2021

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have reservation upon arrival
I got there then they did not have the reservation
Stayed 1 night in Jul 2021
Response from Sam on 3 Aug 2021
I don’t rent her room because she doesn’t have ID

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you paid for. The place is clean compare to other motels. I would recommend it if you have a family. The receptionist was respectful and helpful. I enjoyed staying two days there. The place looks old from the outside, but it’s nice and clean and new from the inside. The only thing I did not like is the stores in the area. The stores are nearly empty and there products are old and expensive/some are expired. The store clerks will rip you off if you not from the area.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
This place is good if you are just to stay for a night or two.
Stayed 1 night in Jun 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great privacy and alone
Stayed 1 night in Oct 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020

6/10 Okay

J, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Ok for one night place to sleep. Room was clean. Beds ok.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
I’ve stayed at Blue Falls 2 years in a row and have actually gotten the same room twice. The facility clean and the housekeeping crew asked if we needed anything each day. Checking in and out is easy and fast. The parking situation is a little strange and at the wrong time it can be hard to get out of the lot onto the main road just because of usual traffic. I was visiting the University at Buffalo with some friends and it was a less than 10 minute drive. Very convenient location with various stores around and the commute to the Canadian border is about an hour given traffic and customs. ooms are inexpensive per night.
Stayed 3 nights in Oct 2019

6/10 Okay

Mary, Bemidji, MN

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There was a mix up with the date of our reservation; dont know whose fault, but was happy that the clerk honored the Expedia price. Reception counter had so much plexiglass that we couldn't hear each other.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good to go motel if you're only interested for sleep over late night and leave early morning.
Stayed 1 night in Sep 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
It was ok 👍 nice price, everything worked, nice for budget stays
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Shilpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good average hotel and property...rates are a little higher than what they are offering.
Stayed 1 night in Aug 2019

8/10 Good

Wasantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Calm. No issues at all. This was a cheap nice place. Worth for the price.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Training Week
The people at the front desk were friendly enough when I checked in. Room was nothing outstanding, and could not leave the window open for air because the screen was torn. Was a little worried that the window would not lock, as the lock was very loose. Bed was never made each day just straitened most of the time. No hand towels were in the room the first day and the towels were not changed even half way through the week. Garbage was not taken out one day, but most of it was just little things. If I had to do another week of business that way again, I would most likely stay there again, as the rate I paid was more reasonable than some of the other chain names, and I did have a refrigerator and microwave which I always look for so I can bring my own food and save money on lunch and dinner.
Stayed 5 nights in Jul 2019

10/10 Excellent

AT

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, and prefect for our 2 night stay! The front desk clerk was a little hard to understand but overall it was a gokd experience.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Outside wasn’t much but the room was recently remodeled and was very clean.
Stayed 1 night in Jul 2019
Response from Sam on 16 July 2019
Thanks

6/10 Okay

Aminul, New York

Travelled with family
Good location, rooms are not bad but not great, no drinking water provided. The air conditioner did not work as anticipated. But otherwise the room was clean and comfortable.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019