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"It was nice"

"Los servicios del restaurante tardados."

"Place was great and the staff was on point. From check in to check out each staff member went above and beyond. I willl be back to this hotel for future business trips. Also they put real flowers with each room service tray. That’s the extra attention that pays off. "

"I stayed here for 2 nights in April 2026. I do not recommend for the following reasons: 1. The hotel is dated/old and does not look kept up 2. No mini fridge in the rooms 3. The gym is small, and no are sprays provided to wipe down machines after use 4. The pool water is very cold 5. Parking is an extra $150 pesos per day 6. Breakfast is extra $300 - you can get a great breakfast around the corner for half the price 7. The staff member for our arrival was not friendly, snobby, and not helpful 8. You can find other nicer and well-maintained accommodations for a better price "

"Clean rooms"

"Nos encanta por su instalaciones, limpieza y atención"

"Excellent stay, the breakfast was delicious. The hotel is amazing"

"Just returned from a 3 night stay ... so glad we chose Hacienda El Santuario. A great location, beautiful property, fantastic staff. Can't wait to return!"

"Excellent service "