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Anantara New York Palace Budapest - A Leading Hotel of the World

5.0 star property
Luxurious spa treatments await at this elegant Budapest hotel, perfectly positioned for exploring the Hungarian State Opera House and St Stephen's Basilica

Choose dates to view prices

The Anantara New York Palace Budapest in Erzsebetvaros offers coffee at the café, massages and body treatments at Spa Anantara, and dining at the New York Cafe. Guests praise the attentive staff and the hotel's excellent condition.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$452
includes taxes & fees
22 Jan - 23 Jan

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Room, City View (Premium)

Grand Room, City View (Premium)

Grand Room, City View (Premium)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, Terrace (Premium)

Grand Room, Terrace (Premium)

Grand Room, Terrace (Premium)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Located in Erzsebetvaros, a neighbourhood in Budapest, Anantara New York Palace Budapest - A Leading Hotel of the World is near a metro station. Hungarian State Opera House and Szechenyi Chain Bridge are notable landmarks, and some of the area's activities can be experienced at Budapest Christmas Market and Gellért Thermal Bath. Looking to enjoy an event or a game while in town? See what's happening at Ferenc Puskas Stadium or Papp Laszlo Sports Arena. Spend some time exploring the area's activities, including golfing.
Visit our Budapest travel guideOpens in a new window
Map
Erzsebet Korut 9-11, Budapest, 1073

What's nearby

  • Blaha Lujza Square - 3 min walk - 0.3 km
  • Dohany Street Synagogue - 8 min walk - 0.7 km
  • Hungarian National Museum - 13 min walk - 1.1 km
  • Hungarian State Opera House - 16 min walk - 1.4 km
  • St. Stephen's Basilica - 18 min walk - 1.5 km

Getting around

  • Wesselényi utca - Erzsébet körút Tram Stop - 2 min walk
  • Eastern Railway Station - 15 min walk
  • Budapest (BUD-Ferenc Liszt Intl.) - 37 min drive

Restaurants

  • ‪New York Café - ‬1 min walk
  • ‪Klub Vittula - ‬2 min walk
  • ‪TATI - ‬2 min walk
  • ‪Papitos - ‬1 min walk
  • ‪Vaslap - ‬2 min walk

About this property

Anantara New York Palace Budapest - A Leading Hotel of the World

Luxury hotel near Hungarian State Opera House
St. Stephen's Basilica and Budapest Christmas Market are located near Anantara New York Palace Budapest - A Leading Hotel of the World, which provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Indulge in a facial, a massage and a body treatment at Spa Anantara New York Palace Budapest Hotel, the on-site spa. Be sure to enjoy a meal at New York Cafe, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, a bike on-site and express check-out
  • Luggage storage, a porter/bellboy and ATM/banking services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 185 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, electric kettles and heating

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 23 per night)
  • Covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 23 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • New York Cafe
  • Salon Restaurant

Things to do

  • Bicycle storage
  • Bicycles
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22,701 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1894
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 22 2026 to March 31 2026 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 23 to 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Covered self-parking fee: EUR 23 per night
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Property Registration Number SZ19000626

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Property is also known as

Autograph Collection Boscolo Budapest
Autograph Collection Budapest
Boscolo Autograph Collection Hotel Budapest
Boscolo Budapest
Boscolo Budapest Autograph Collection
Budapest Boscolo
Boscolo Budapest, Autograph Collection Hotel Budapest
New York Palace Dedica Anthology Autograph Collection Hotel
New York Palace Dedica Anthology Autograph Collection Budapest
New York Palace Dedica Anthology Autograph Collection
York ca Anthology Autograph C

Frequently asked questions

Does Anantara New York Palace Budapest - A Leading Hotel of the World have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 22 2026 until March 31 2026 (dates subject to change).

How much does it cost to stay at Anantara New York Palace Budapest - A Leading Hotel of the World?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Anantara New York Palace Budapest - A Leading Hotel of the World on 22 Jan 2026 start from AU$435.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Anantara New York Palace Budapest - A Leading Hotel of the World pet-friendly?

Yes, Anantara New York Palace Budapest - A Leading Hotel of the World allows cats and dogs (limit 2 total) with a maximum weight of up to 35 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Anantara New York Palace Budapest - A Leading Hotel of the World?

Self-parking is available for EUR 23 per night. Valet parking is available for EUR 35 per night.

What time is check-in at Anantara New York Palace Budapest - A Leading Hotel of the World?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Anantara New York Palace Budapest - A Leading Hotel of the World?

Checkout is at noon.

Does Anantara New York Palace Budapest - A Leading Hotel of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60 per vehicle applies.

Where is Anantara New York Palace Budapest - A Leading Hotel of the World located?

Located in Erzsebetvaros, this luxury hotel is within 1 mile (2 km) of Blaha Lujza Square, Hungarian State Opera House and St. Stephen's Basilica. Margaret Island and Gellért Thermal Bath are also within 3 miles (5 km). Wesselényi utca - Erzsébet körút Tram Stop and Blaha Lujza ter Station are within a 5-minute walk.

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Reviews

Anantara New York Palace Budapest - A Leading Hotel of the World Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 782 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

10/10 Excellent

Yvonne Frances

Liked: Cleanliness, amenities, property conditions & facilities
We had a really superb stay here. the staff were welcoming polite and friendly. Breakfast was areal treat and we also enjoyed the spa. The room was huge.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, great buffet breakfast. Clean, comfortable and stylish room. Staff very well trained. Polite, courteous, engaging. Great advice given for local restaurants & places to visit, transport.
Stayed 4 nights in Nov 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel deserves every one of its 5* staff lovely room lovely it’s just a great place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Eggs Benedict ever. You must try them. The staff were friendly and kind, and the room was beautiful. I recommend this luxury hotel for those who like to stay, sleep well, eat, and drink deliciously, and are within walking distance of landmarks.
Stayed 1 night in Nov 2025

10/10 Excellent

rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anantara New York Palace is a true luxury hotel by all means . The service is super and the room is spacious, comfortable and the bathroom is so luxurious. It worth every penny of it! The breakfast buffet is at the famous New York Cafe and the selection of food was great! Full stomach every day :)
Stayed 3 nights in Oct 2025

10/10 Excellent

Shanelle

Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Anantara New York Palace Hotel in Budapest for my husband’s birthday celebrations and to enjoy the Christmas markets. We had an absolutely wonderful three-night stay and I’m happy to give them a full five stars. The hotel itself is beautifully designed with a cozy, warming interior that made us feel right at home. Every member of the staff was incredibly friendly, supportive, and helpful, which really added to the experience. One of the biggest perks was being able to visit the famous New York Café right there in the hotel without having to queue up. We didn’t get a chance to use the pool and spa area, so I can’t comment on that, but our room was perfect for us - spacious and comfortable. The location is also fantastic, with so many places to visit within a short walk, so we could enjoy the beautiful views and local sights just by strolling around. Overall, it was a memorable stay and we’d definitely recommend it to anyone visiting Budapest.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. The staff were spectacular
Stayed 2 nights in Jun 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the adjacent New York Cafe were architecturally magnificent! The room and spa amenities were top notch. The staff members were all helpful. The location was convenient and walkable to restaurants and landmarks. Only negative comment is that the elevators needed a sweep on a regular basis. Getting our breakfast orders were slow at times. . Otherwise, everything was great. We will definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tip top at Atalanta. Staff lovely. Attention to detail superb. Can’t wait to come back
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was the best experience I have ever had. I can't thank the staff enough for making my stay so comfortable. I highly recommend this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The breakfast was outstanding and Mark, our waiter was maybe the best ever. Jennifer at Concierge could not have been more genuine and helpful. The Bell Service staff was great. It was a pleasure for my familty to stay at your facility.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with excellent service throughout.
Stayed 4 nights in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
Everything was excellent….the food, staff, amenities. Truly high caliber place to stay when in Budapest.
Stayed 5 nights in May 2025

10/10 Excellent

seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple breakaway , birthday celebration & to explore the city Very welcoming hotel , friendly efficient helpful service & fabulous breakfast , cafe & dinner , cocktails , wine
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
All good great services nice spa
Stayed 3 nights in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very lush and comfortable rooms. Great dining options and lovely spa
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prague stay

Stunning building and nice large room with a comfortable bed. Loved the breakfast selections.
Front of bldg
Hallway
Pool
Stayed 2 nights in Apr 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True 5 Star service

Having stayed at other 5 star hotels in Budapest, this is the only one I can say is truly 5 stars. The people working here offer the best service. And having the private terrace at the New York Cafe in the lobby is incredible. Great place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious! Conveniently located to lots of restaurants and major attractions! We loved every moment here. Great service and we had a free upgrade to a two story room! There were fruits, snacks snd wines provided as a welcoming gesture in our room. Thank you and we will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel with a convenient location. The New York Cafe is beautiful, and we enjoyed having breakfast and lunch without wading through the crowds. The spa is incredible, and the massage was one of the best I have received.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

5 star but service was poor

Staff not friendly, we stayed 5 nights. Although is a 5-star hotel, but their furnitures are old conditions.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and memorable stay. All at a very good level.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service!

Our first room was not really corresponding to the pictures but staff arranged another room that was much better. Great customer service!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights prior to boarding our river cruise. This hotel is very beautiful. Our room was clean,spacious and very comfortable. The evening turndown was unexpected😁. We had breakfast in the breakfast room. Don't ask me what I had - I was too busy taking in the most beautiful baroque architecture and decorations! The only negative was that we waited for over 10 minutes in the rather quiet sitting area for a waiter to take our drinks order and ended up walking out. A waiter came through a number of times but never saw us when we waved.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really like this luxurious hotel.

Fabulous hotel in a landmark building that is very well maintained. Superb room with comfortable bed and pillows. Good breakfast but a bit slow bringing tea and coffee.
Stayed 4 nights in Apr 2025