Buckingham Landing Hotels, Bluffton

"Staff at front desk friendly and efficient"

"Very nice place will stay again!!!"

"What used to feel like a relaxing, family-friendly destination now feels more like a crowded convention center. From the moment we arrived, it felt like guests were more of a nuisance than welcomed visitors. The atmosphere was chaotic, staff seemed overwhelmed, and there was very little of the warm, accommodating experience we remembered from previous stays. One of the biggest frustrations was parking. Even valet parking — which we paid extra for expecting convenience — became a constant fight. It felt like regular guests were completely overlooked in favor of the large convention groups and bigger companies coming in. Multiple times we struggled just to access parking while conference attendees seemed to take priority for everything. What made the experience even more frustrating was the constant introduction of random “new rules” throughout our stay. Policies seemed to change daily with little communication or consistency, making it difficult to relax or enjoy ourselves. It honestly felt like we were walking on eggshells the entire time, worried we were unknowingly breaking some new restriction. The saddest part was that our kids genuinely felt unwelcome there. What used to feel like a place families could comfortably enjoy together now felt cold and inconvenient toward children and family guests. Instead of feeling relaxed and excited, our family constantly felt like we were in the way. For the price and reputation, the experience was incredibly disappointing. "

"Cute, convenient & roomy!"

"I absolutely love this place. I am a returning vacationer, having stayed here two different visits. The staff is great and helpful. The room and other spaces are clean, spacious, and peaceful. I cannot wait to come back!"

"Only there for one night, hotel is clean and you can tell rooms have been updated recently. great location close to beach. "

"This is overall a very nice hotel. The floor was very dirty in our room and needed to be swept and the bathroom was average with the shower area being the issue, if not for that part it was useable. Staff at check in was amazing and super friendly. My teenage son lost his wallet sometime between checking in and getting to our room, we did not realize until next afternoon and went back for it as his tile showed it at front desk. Needless to say all his cash was gone and after speakimg with the GM of this property did not receive very clear answers and was told ahe would call after she looked at camera footage, we still have not received this call. "

"They do a really good job at making it look a lot nicer in the post"

"Very beautiful and relaxing stay "