Terrace/patio
Check availability

Reviews of JW Marriott Bucharest Grand Hotel

5 out of 5
JW Marriott Bucharest Grand Hotel
Calea 13 Septembrie 90, Bucharest

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 698 reviews" "
Rating 8 - Good. 159 out of 698 reviews" "
Rating 6 - Okay. 51 out of 698 reviews" "
Rating 4 - Poor. 19 out of 698 reviews" "
Rating 2 - Terrible. 16 out of 698 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, staff very helpful and considerate. Bit of a walk to the old town, about 30 min with a decent pace
Stayed 2 nights in May 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Andy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
To be honest, I was kinda disappointed. I’ve been to this hotel a couple years ago and their service went down a lot. First impression was bad. Got over there, the doorman nor the bellmen offered to help us with bags. The doorman was smoking and on his phone didn’t even bother to look at us. Room was not ready at 5pm when we got there. We had to wait until 6 smth just to get in. The pool was crowded and full of kids, small and was taking swimming classes. To be fair, the only nice persons were the front desk agents I interacted with. Room was nice, nothing to say about that, so was the executive lounge. It’s a shame a beautiful hotel like this can manage to get professional staff only at the reception. Wouldn’t go there again. Way better options around Bucharest.
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use this hotel every time in Bucharest
Stayed 5 nights in Apr 2024

10/10 Excellent

Yasmin, Corte Madera

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay with my grandchildren. Jasmine and Clara from the reception were very kind and helpful! We definitely recommend Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

geovanni

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Louis, Lutz

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The 8th floor of the property smelled of smoke the entire duration of my stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Moran marina

Stayed 3 nights in Jan 2024

10/10 Excellent

Alexandru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Iuliana

Stayed 3 nights in Jan 2024

10/10 Excellent

alina

Stayed 3 nights in Dec 2023

10/10 Excellent

Andrei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of services is premium
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose, Midlothian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 12 nights in Nov 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Lakhbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew, Greenwood Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the staff is awesome!
Stayed 1 night in Nov 2023

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
best hotel in Bucharest in my opinion
Stayed 2 nights in Nov 2023

10/10 Excellent

Sujinder

Stayed 3 nights in Oct 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality property
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Stayed 2 nights in Oct 2023

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great service
Customer service at it's best!!!
Stayed 1 night in Oct 2023

10/10 Excellent

dipesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel and staff and i cant wait to return
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrei Dragos, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most Luxuries hotels in Bucharest
Stayed 3 nights in Sep 2023

10/10 Excellent

Danah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Amazing stay, lovely staff who are very helpful and go the extra mile. very spacious suite. Great welcome from the hote.
Stayed 2 nights in Sep 2023

10/10 Excellent

Neaf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vip hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Raelene

Stayed 1 night in Sep 2023

8/10 Good

Hershel J.

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

SAGIT

Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

ely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

KHALED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Barzin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Barzin

Stayed 1 night in Aug 2023

8/10 Good

Ioan

Liked: Staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

Ryan

Stayed 1 night in Jul 2023

10/10 Excellent

Tali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are repeat, happy customers of this hotel and would recommend it!
Stayed 2 nights in Jun 2023

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. And there is a complimentary gym attached to the property that has many group classes, equipment, a swimming pool, etc.
Stayed 2 nights in May 2023

6/10 Okay

Avi Avraham

Stayed 3 nights in May 2023

10/10 Excellent

Maritza

Stayed 1 night in Apr 2023

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

alon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

haya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023