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"shuttle was easy from hotel to airport. I did not know how to get shuttle from airport to hotel. Instructions/details would be useful when booking"

"It was very confusing to get into, both after check in and even during the day. The fire alarm kept chirping. The room and bathroom were usable but not comfortable."

"If you get a refurbished room, you’re in for a treat. The old rooms are a real eyesore. Unfortunately, the restaurant is also worth a visit."

"Very good breakfast selection & hotel perfectly located for Bernkkastel Kues"

"Clean room, beautiful Rhine river views from the room, delicious breakfast with a specially decorated table for our anniversary and wine gift! Some confusion at check in about the room in apartment down the street while we had thought we had booked at the main hotel Overall a great stay overlooking the Rhine River!"

"We used the gym. Simple but functional with some weights and more. "

"Excellent service and accommodations for our stay. We were able to store our luggage before check-in and after we checked out. The included breakfast buffet was superb. Thank you for a truly memorable visit while staying in the beautiful town of Bacharach on the Rhine River"

"This is a wonderful hotel set on a hill next to the vineyards … family run, their attention to detail shone everywhere. Check-in was pleasant and efficient. Our room was large and clean, as was the up-to-date bathroom attached. We had a small balcony off our room that was perfect to sit with a cold drink after arrival (though there are plenty of additional welcoming spots both inside and outside the hotel). We have enjoyed a fabulous dinner that evening in their on-site restaurant- the stuffed zucchini was one of the best vegetarian dishes I’ve ever had and the white asparagus was amazing. Breakfast was also quite good and the staff did an excellent job keeping everything filled and tables cleaned. Highly recommend!"

"Very helpful receptionist."