Hotel Guane

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Guane and take advantage of free full breakfast, a free daily manager's reception and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$81
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, City View

A hotel room with two single beds, a double bed, a TV, an air conditioner, a window with curtains, and a colorful abstract painting on the wall.

Standard Single Room, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, and a sofa.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A hotel room with a bed, a desk, and a television.

Basic Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

A hotel room with two beds, each with patterned bedding and pillows, a bedside table with a lamp, and a large abstract painting on the wall.

Double or Twin Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Bucaramanga, Hotel Guane is in the business district. Bucaramanga Modern Art Museum and Santander Theatre are cultural highlights, and some of the area's landmarks include Holy Family Cathedral and Custodio Garcia Rovira Cultural House. Centro Cultural del Oriente Colombiano and Eloy Valenzuela Botanical Garden are also worth visiting. Enjoy the great outdoors with skydiving, ecotours and cave exploring, or hop on a bike for hire nearby and explore all the area has to offer. Visit our Bucaramanga travel guide
Map
Colombia Bucaramanga Calle 34 No. 22-72, Bucaramanga, Santander, 680001

What's nearby

  • Antonia Santos Park
    2 min walk - 0.2 km
  • Parque de los NiƱos
    5 min walk - 0.4 km
  • Santander Theatre
    6 min walk - 0.6 km
  • Canaveral Mall
    8 min walk - 0.7 km
  • Parque Mejoras PĆŗblicas
    8 min walk - 0.7 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    44 min drive

Restaurants

  • Restaurante - Piqueteadero - La Pata
    3 min walk
  • Pesquera del Rio
    5 min walk
  • Cocoa Bistro
    5 min walk
  • Terraza CafĆ© Bucarica
    6 min walk
  • McDonald's
    4 min walk

About this property

Hotel Guane

  • Hotel in the business district
  • Free full breakfast, a free daily manager's reception and a coffee shop/cafe are just a few of the amenities provided at Hotel Guane. For some rest and relaxation, visit the steam room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Helicopter/aeroplane tours, a 24-hour front desk and wedding services
    • A ballroom, a front desk safe and tour/ticket information
  • Room features
  • All 54 rooms have amenities such as free WiFi.
  • More amenities include:
    • Blackout curtains, restaurant dining guides and guidebooks
    • Wardrobes/cupboards, cable channels and daily housekeeping

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Frequently asked questions

Does Hotel Guane have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Hotel Guane?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Guane on 1 Dec 2026 start from AU$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Guane pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 30000 per pet, per stay. A cleaning fee of COP 80000 also applies.

How much is parking at Hotel Guane?

Self-parking is free at this property.

What time is check-in at Hotel Guane?

Check-in begins at 2:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Guane?

Checkout is at 1:00 PM.

Where is Hotel Guane located?

Situated in the business district, this hotel is within a 5-minute walk of Antonia Santos Park, Corfescu Theater and Parque de los NiƱos. Holy Family Cathedral and Santander Theatre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Guane Reviews

8.4

Very good

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Awesome staff, simple breakfast
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to equip the rooms with blackout curtains, the curtains they had let in a lot of light which doesnt let you sleep in during the morning hours
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, staff was helpful and friendly. Customer service was awesome!!
Stayed 15 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Much better options than this around.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff is the best assessment !!
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

-
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A window handle was broken and left a window open the whole time I was there.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pool being rebuilt room next to me being remodeled noisy workers. Staff should be more aware. No price discount for no pool
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres sont trĆØs spacieuses et le mĆ©nage y est fait tous jours avec beaucoup de soin et propretĆ©, et la climatisation fonctionne correctement. Le personnel Ć  lā€™accueil le soir est vraiment serviable. Et la piscine est un fort atout dans cet hĆ“tel dont nous avons profitĆ© tous les soirs. Les deux gros dysfonctionnement pour lesquels nous ne reviendrons plus dans cet hĆ“tel, cā€™est le bruit. Lā€™hĆ“tel loue plusieurs salles de sĆ©minaires qui se trouvent au rez-de-chaussĆ©e. Le bruit du personnel et des arrivants qui parlent fort Ć  lā€™accueil dĆ©marre tous les jours Ć  partir de 4h30 du matin et cela rĆ©sonne dans les chambres du premier Ć©tage jusquā€™Ć  7h. Et le soir cā€™est le mĆŖme problĆØme jusquā€™Ć  23h. Cā€™est insupportable! Et malgrĆ© les messages envoyĆ©s au responsable sur le sujet, je nā€™ai jamais eu de rĆ©ponse. Le petit dĆ©jeuner nā€™est vraiment pas de qualitĆ©. Je vous recommande de manger dehors
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen hotel con una linda piscina y buenas habitaciones
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El precio
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfecto
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Nisiquiera me atendieron
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En tĆ©rminos generales, mi estadĆ­a fue aceptable; sin embargo, el dĆ­a de finalizaciĆ³n de la reserva fue realmente inaceptable. El check-out estaba establecido para la 1:00 p.m., y lleguĆ© a las 12:35 p.m. para recoger mis pertenencias, pero encontrĆ© mi habitaciĆ³n completamente abierta, sin personal del hotel presente y sin ningĆŗn control que garantizara la seguridad de mis objetos personales. Es inadmisible que, faltando aĆŗn tiempo dentro del horario contratado, se vulneren las condiciones bĆ”sicas de seguridad y privacidad de los huĆ©spedes. Las polĆ­ticas de cualquier establecimiento deben proteger las pertenencias de quienes aĆŗn se encuentran dentro de su periodo de reserva, y es deber del hotel mantener cerradas las habitaciones hasta que se cumpla la hora oficial de salida o hasta que el huĆ©sped entregue formalmente las llaves. Este tipo de situaciones no solo genera inseguridad y desconfianza, sino que ademĆ”s compromete la imagen del lugar y la tranquilidad de quienes confiamos en su servicio. Espero que revisen sus protocolos y refuercen sus medidas de control para evitar que algo asĆ­ vuelva a ocurrir.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo gracias
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por error no realice bien mi reservaciĆ³n y cuando llegue para hacer el check-in la persona que me atendiĆ³ fue sĆŗper amable, paciente y me ayudĆ³ a resolver mi problema. TambiĆ©n la administraciĆ³n fue muy cuidadosa para hacernos sentir muy cĆ³modos durante nuestra estancia y ayudarnos en todo lo que necesitĆ”bamos. El desayuno estuvo delicioso y las personas muy pendientes del mĆ”s mĆ­nimo detalle. Definitivamente volverĆ­a a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Bon service client
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Un lugar muy acogedor y tranquilo, la atenciĆ³n de los recepcionistas y de los meseros fue excelente.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien. Buena opciĆ³n.

Limpio y agaradable. Personal muy atento, muy amable. Comida muy buena.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Hotel estĆ” ubicado en el Centro en una zona tranquila. La piscina es muy buena, el desayuno rico, pero falta variedad. as habitaciones muy limpias, con lo suficiente para una estadĆ­a corta.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impresionado con la buena atenciĆ³n y comodidad del hotel, todo es perfecto.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena comida. El servicio en el restaurante es bastante demorado.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, el servicio es lo mejor, todos sĆŗper atentos, las habitaciones grandes y el desayuno impecable, me sorprendiĆ³ bastante. Sin duda, lo recomiendo y volverĆ©.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALTA DE INFORMACION

ObsequiĆ© a unos familiares una de mis noches de obsequio para que pernoctaran en el hotel y constinuaran su viaje al dĆ­a diguiente. Todo lo reservĆ© por internet, pero al llegar la persona de recepciĆ³n les manifestĆ³ que si estaba la reserva pero que debĆ­an pagar por que no les aparecĆ­a nada al respecto. Al final y luego del impase, les permitieron ingresar pagando el IVA, mientras al otro dĆ­a revisaban con contabilidad el tema. mala experiencia de llegada ya que fue un obsequio que le dĆ­a a mis familiares para que durmieran, pero perdimos tiempo en aclaraciones que deberĆ­an ser claras en las reservas mismas de las pĆ”ginas de Hotels.com
Stayed 1 night in Dec 2024