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Smartflats Design - Place Jourdan

3.5 star property
This charming guesthouse puts travelers right in Brussels' center, where they can easily walk to European Parliament and historic Grand Place

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Smartflats Design - Place Jourdan sits in central Brussels, offering a stylish base with in-room WiFi. Travelers appreciate the location and can get tour assistance to make the most of their visit to the European Union Parliament Building and the historic La Grand Place.

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for City Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

City Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Classic Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex

1 bedroom, iron/ironing board, free WiFi, bed sheets

Duplex

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
42 Hoornstraat, Brussels, 1040

Getting around

  • Brussels-Schuman Station
    11 min walk
  • Acacias Tram Stop
    11 min walk
  • Brussels Airport (BRU)
    22 min drive

About this property

Smartflats Design - Place Jourdan

Guest house near La Grand Place
Near Avenue Louise, Smartflats Design - Place Jourdan provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Tour/ticket information and smoke-free property
Room features
All guest rooms at Smartflats Design - Place Jourdan include comforts, such as separate sitting areas, in addition to
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • Separate sitting areas and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Smartflats Design Jourdan
Smartflats Design Place Jourdan
Smartflats Design - Place Jourdan Brussels
Smartflats Design - Place Jourdan Guesthouse
Smartflats Design - Place Jourdan Guesthouse Brussels

Frequently asked questions

Is Smartflats Design - Place Jourdan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smartflats Design - Place Jourdan?

This guest house doesn't offer parking.

What time is check-in at Smartflats Design - Place Jourdan?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Smartflats Design - Place Jourdan?

Checkout is at 11:00 AM.

Where is Smartflats Design - Place Jourdan located?

Located in Upper Town, this guesthouse is within a 15-minute walk of Albert Borschette Conference Centre and European Union Parliament Building. La Grand Place is 1.7 mi (2.7 km) away. Acacias Tram Stop is 11 minutes by foot and Place Saint-Pierre Tram Stop is 12 minutes.

Can I cancel my reservation for free at Smartflats Design - Place Jourdan and receive a full refund?

Yes, Smartflats Design - Place Jourdan offers free cancellation on select room rates, because flexibility matters! Please refer to Smartflats Design - Place Jourdan cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smartflats Design - Place Jourdan Reviews

4.6

5.2

Cleanliness

6.0

Amenities

4.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 4 out of 9 reviews

Reviews

Verified

6/10 Okay

Fernande

Liked: Cleanliness, property conditions & facilities
It was a a pain in the next to get the information to get into the apartment but the apartment itself was nice. Everyone was always friendly—it just didn’t all work easily.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid

Would avoid staying at this place. There was no hot water. The living area had terrible seats (2 very uncomfortable wooden seats). There was no doors in the place - not even on the bathroom! Contact was impossible with those in charge.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

Don’t book these. Staff didn’t send access details, nobody responded to emails or phone. Had to contact hotels.com and got codes minutes before I got on my flight. Pictures are not necessarily the apartment you get. Facilities listed weren’t there. Flat was falling apart. Pictures taken off walls and just thrown in cupboards. No TV, no bath. Overall really poor experience
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad

not a good experience. I have never received the email with the access codes. I had to call multiple times the helpdesk to be able to get in the flat. when I finally got in, it was even worse, as I discovered that the bed had not been cleaned, and it was still like the previous guest left it. Even after informing the helpdesk and sending pictures, no solutions were proposed nor anyone even apologized for the situation.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Franziska

Disliked: Cleanliness, staff & service
Das Apartment ist in einem schlechten Zustand. Es ist eine Steckdose aus der Wand gerissen, die Kühlschranktür kann nicht vollständig geschlossen werden und der Alarm piept, der Geruch in dem Apartment ist unangenehm, im Badezimmer sind Kalkablagerungen und der Seifenspender ist verschmutzt. Eine Übernachtung ist in diesem Apartment nicht möglich.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ruud

Liked: Cleanliness, staff & service, amenities
de accomodatie heeft alle potentie echt top te zijn. super leuke layout en ruim . locatie is prima , en het geeft je echt het thuis gevoel op reis zoals beloofd. aandachtpunten zijn wel de badkamer. super leuk ingericht maar in een losstaand bad douchen is heel erg niet handig. en het heeft een klusjesman nodig een paar uurtjes. al met al voor mij prima
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Michail

Disliked: Cleanliness, room comfort, communication

Crooks. Avoid smartflats at all costs!

Unfortunately, it was not possible to stay at Smartflats - place jourdan, even though this was the place that I booked via Hotels.com, so my review will be based in the whole experience with smartflats. I booked this place for 10 nights but the day that I arrived in Brussels, when I contacted Smartflats I was informed then and only then that I could not use check-in in this apartment due to 'technical difficulties' and that they had moved my reservation to a total different location (Madou), which was a smaller apartment and having a view from half of the windows to the wall from another building. Smartflats had the audacity to call this an 'upgrade' moving me from Place Jourdan to Madou and to a smaller apartment with the same price and even tried to hide the fact that it was in a bad neighbourhoud of Brussels (st. josse) by sending me a wrong address stating that it was in Brussels-1000 instead of St. josse 1210. When I confronted the person who send me the information and asked to speak to a manager the communication abruptly was interrupted and I had to go through hotels.com to complaint. With the intervention of hotels.com smartflats had promised a 20% refund but they have not honored their promise so far. Furthermore, before my arrival and even though, the terms of the reservation stipulated that smartflats would charge me 150 euros as a guarantee and the rest of the amount upon my check-in, two unauthorized transactions occurred on my credit with the full amount!
Stayed 10 nights in May 2022
Verified

2/10 Terrible

Anthony

Disliked: Amenities, property conditions & facilities, communication
Do NOT book this property. There is no hot water and the reception does not reply by email and their phone staff are unhelpful. I stayed here for a week and tried to get transferred to somewhere with hot water and they did not. My entire building didn't so everyone else in the building also didn't have hot water, but there's no mention. They said they would fix it but they didn't, so it seems like it's a known issue. DO NOT BOOK
Stayed 5 nights in Apr 2022
Verified

8/10 Good

Cristina

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021